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ERASED TEST, YOU MAY BE INTERESTED ONComm Cloud PT.3

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Title of test:
Comm Cloud PT.3

Description:
Test For Community

Author:
AVATAR

Creation Date:
07/03/2021

Category:
Others

Number of questions: 21
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Content:
Universal Containers (UC) is launching a Partner Community for its resellers who have access to Leads, Opportunities, and Dashboards. UC has the following requirements to support their Partners during the sales cycle: • UC can engage with Partners during the sales cycle. • UC can have internal-only discussions. • The Channel Manager can bring any UC employee to the discussion. • UC employees might have access to the Partner Community. How should a Salesforce Administrator fulfill these requirements? Leverage the Opportunity feed and group record layout for access control. Leverage the Opportunity feed and manual shares for access control. Leverage unlisted groups and record sharing for access control. Leverage private groups and record sharing for access control.
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens? Ask the lab to assign this topic to all articles as part of their quality control process before publishing. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
A Salesforce ISV partner is creating a Lightning Bolt solution for a healthcare use case. What should the Community Cloud consultant use to distribute the Lightning Bolt solution? Managed Package Metadata API Change Set Unmanaged Package.
Universal Containers (UC) has a new Customer Community where users can collaborate on Topics through Chatter Groups and Chatter Questions. UC wants to ensure the following: • Users have quick access to new and recommended discussions and articles. • Users have the ability to contact Universal Containers quickly for help. • Users have visibility into how their activity compares to other users within the Community. Which three Lightning components could the Community Cloud consultant recommend placing on the Community home page? Choose 3 answers Featured Topics Contact Support button Record Detail Reputation Leaderboard Breadcrumb.
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords? 4 5 3 2.
A Salesforce Administrator added a Recommendations Carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members. What is the likely cause of this issue? The Recommendations Carousel component needs to be enabled for the Community. Recommendations need to be created for each member. Members need to have read access to the Recommendations object. Page changes with the Recommendations Carousel need to be published.
Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the Community for the first time. What are three ways for a Salesforce Administrator to meet this requirement? Choose 3 answers Build a Site.com page with a user agreement and replace the login page with "complete registration on acknowledgement." Use login flows to show the user agreement when Community users log in for the first time. Leverage audiences and page variations to hide content in the Community until the user agreement has been accepted Redirect users to a custom page displaying a user agreement before users log in for the first time. Customize the user registration page to include the user agreement and complete registration on acknowledgement.".
Universal Containers recently rolled out a Community to its partners. The internal sales team has the following requirements: • Ability to support the addition of 50 new partners every month. • Ability to pass leads to the partners. • Continue to have access to the leads after transfer to a partner. • Access to the Opportunity when the partner converts the lead. • Leads should be visible to only the partner who is working on the lead. Which sharing option should the Salesforce Administrator choose to meet the requirement for internal users? Create Lead and Opportunity Sharing Rules that share those records to a public group of partner users. Allow partner users to manually share the Leads and Opportunities with internal users. Set OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities, and implement the Lead Inbox component. Use Sharing Sets to share Leads and Opportunities so internal users can automatically access those records.
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become Partners. How should the coffee company's Administrator meet these requirements? Create a Public Community for consumers and a separate Private Community for brand advisor Create a Public Community for consumers and brand advisors. Create a Public Community and let brand advisors and consumers register themselves. Create a Private Community and let brand advisors and consumers register themselves.
Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre-moderation rules to be alerted when multiple posts occur from the same user over a short period of time. What should the Community Manager do to meet this requirement? Activate a content rule to flag member-generated content with a Review Moderation action. Grant the "Moderate Communities Feed" permission to Community members so they can flag content. Create a rate rule and apply it to posts with newly registered members as the criteria. Grant the "Community Moderator" permission to allow access to view engagement reports.
Universal Containers (UC) is implementing a self-service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own. Which two license types should UC's Salesforce Administrator recommend? Choose 2 answers Customer Community Plus Customer Community Login Customer Community Customer Community Plus Login.
A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community? Use Process Builder to import content from the CMS on a periodic basis. Build a custom integration point between the CMS and the Community. Download and install the Community Content package from the AppExchange. Configure CMS Connect to pull content from the CMS.
A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimized for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements? Business Value Map and ROI Lightning Bolt solutions Custom solutions Lightning Community templates.
Universal Containers needs to match the colour scheme of their Customer Service Template-based Community with Universal Containers branding colours. What is the most efficient way to accomplish this task? Select an available colour scheme Download HTML/CSS from the company's website and upload it inside the Community Builder Upload the company logo to generate a colour palette that matches the company's branding colour Get HEX codes for branding colours from the company's website and manually add them inside the Branding Editor.
Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community. - The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect - Customer users only need to see their orders in the Community - Orders are currently public read-only - Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers Leveraging existing integration with the legacy system Set the external users' organisation wide defaults to private for external order objects Creating a new integration with the legacy system for customer users Update the customer user profile and given the "view all" permission on the integration object.
Universal containers has the following requirements for its partner Community - Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep - The partner account executive is able to see all of the lead records visible to their team - The partner account sales rep is unable to see the lead records by other account sales reps, account managers, or account executives - Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account. Which two steps should the Salesforce administrator text to fulfil these requirements? Choose 2 answers Enable super user access in Community Management Enable super user access in Community Settings Enable super user access to contacts for assigned users to the Account manager role Enable super user access to contacts for users assigned to the Account sales rep role.
Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile responsive and utilise rich text styling for the amount totals in each column. Mobile access to these invoices is important. The "API Enabled" profile permission has been turned on to allow the Salesforce mobile app access to external users with Communities licenses. Which characteristic of this Community will cause display problems when accessed from the Android mobile device using the Salesforce mobile app? Mobile responsiveness "API enabled" profile permission Community URL access Rich text styling.
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue? Choose 2 answers Build Visualforce pages and apply custom CSS Install a lightning Bolt template the AppExchange Implement a custom theme for the Community Build custom HTML pages according to marketing specifications.
What are two advantages of setting up a custom domain for a Community? Choose 2 answers Better security at domain name registrars Better company branding Better compatibility with DNS servers around the globe Better Search Engine Optimization.
Universal Containers builds their customer Community on Customer Services Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation? From the All Communities setup page From the Community Workspaces From the Community Builder From the Community site.
Universal Containers uses Customer Community licences. One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Portal Manager High Volume Customer Portal Lightning External Apps Customer Community Plus.
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