QUESTION 1
A customer moves in to a premise and requests electricity service starting on June 7. According to the schedule records, the scheduled meter reading date is June 29, the scheduled billing date is July 1, and the allocation date for billing is
June 30.
Given that batch billing is executed every night with all portions included, what is the first day the customer's contract could be billed?
July 1 June 30 June 7 June 29.
QUESTION 2
On May 15, you try to process dunning for an account with an issue date of May 10.
Why does dunning fail to produce a result?
A dunning block which expired on May 13 was set on the contract account. A dunning block which expired on May 13 was set on the business partner. A dunning block which began on May 13 was set on the business partner. A dunning block which began on May 13 was set on the contract account.
QUESTION 3
Which object can be used in monitoring (EL31) to view meter
reading results?
Contract Device location Connection object Contract account.
QUESTION 4
Which criteria are used to group the underlying FICA documents for transfer to General Ledger Accounting? (Choose three.)
Creation date Currency Transaction Segment Company code.
QUESTION 5
Which processes can be directly called within the account display transaction?
(Choose three.)
Change contract Display returns history Mass change Create budget billing plan Display installation.
QUESTION 6
Which of the following must exist before an agent can create an automatic billing
document?
Validated meter reading result Posted payment Billable billing order Active budget billing plan.
QUESTION 7
A tariff requires that for the same contract account, the consumption from the water meter is used to bill the water consumption charge and the waste water consumption charge.
How can the water meter be installed to meet this tariff requirement?
Technically installed to waste installation; billing installed to water installation. Fully installed to water installation; technically installed to waste water installation. Fully installed to water installation; billing installed to waste water installation. Technically installed to water installation; billing installed to waste water installation.
QUESTION 8
You enter a meter reading manually and receive a message informing you that the reading failed a relative tolerance
validation.
What type of meter reading validation is this?
Meter reading control validation Fixed validation Independent validation Dependent validation.
QUESTION 9
What is the required technical master data for the SAP
IS-U move-in?
• Connection object
• Installation
• Premise • Contract account
• Installation
• Premise • Contract
• Installation
• Premise • Connection object
• Installation
• Device.
QUESTION 10
A financial clerk is posting an FICA document. Which scenarios can be posted? (Choose three.)
The document has statistical general ledger items totaling $25. The document has one statistical business partner item totaling $25. The document has two business partner items totaling $25 and one general ledger item totaling $25. The document has two business partner items totaling $25 and two general ledger items totaling $25. The document has two business partner items totaling $0 and one general ledger item totaling $25.
QUESTION 11
A company decides that all newly created connection objects will be reviewed by the appropriate regions to ensure data accuracy. You recommend agent determination based on responsibilities. Based on your recommendation, what should the company be made aware of?
An organizational data model is necessary to allocate work correctly according to region. A customer-specific function module is necessary to support agent determination based on application data. An agent determination rule is necessary for each region represented by the company. A single-step task with directly assigned agents is necessary since region is the primary differentiator.
QUESTION 12
Which processes are supported within the standard SAP CRM Utilities Interaction Center agent business role? (Choose three.)
Display billing history Process incoming payment Process point of delivery sets Display account balance Transfer items from one account to another.
QUESTION 13
Devices of a particular device category are due for certification. What is the correct process to replace the sample devices?
1. Determine sample devices using the lot procedure.
2. Automatically create work orders for removal.
3. Schedule and execute work orders.
4. Manually perform device replacement in the system.
5. Perform completion confirmation. 1. Create work order for device replacement in the system.
2. Automatically determine sample devices in the system.
3. Schedule and execute work orders.
4. Automatically perform device replacement in the system.
5. Perform completion confirmation. 1. Create work order for device replacement in the system.
2. Determine sample devices using the lot procedure.
3. Schedule and execute work orders.
4. Perform completion confirmation.
5. Automatically perform device replacement in the system. 1. Determine sample devices using the lot procedure.
2. Automatically create work orders for removal.
3. Schedule and execute work orders.
4. Process completion confirmation.
5. Automatically perform device replacement in the system.
QUESTION 14
Your customer has multiple portions defined, and is designing the meter reading units (MRUs) to be allocated. Which rule is applicable?
A portion's MRUs must have the same end of the meter reading period. A portion's MRUs must be allocated to the same regional structure elements. A portion's MRUs must have the same scheduled meter reading date. A portion's MRUs must be allocated to the relevant billing classes.
QUESTION 15
Which processes can be executed against cleared items?(Choose three.)
Deferral Interest Archiving Payments Returns.
QUESTION 16
Which field value would enable you to determine if a device is a meter or a transformer? The basic device category on the device The type of device on the device category of the device The device category on the device The function class on the device category of the device.
QUESTION 17
What is the valid sequence for processing scheduled
meter readings?
1. Create orders.
2. Download meter reading data.
3. Perform meter readings.
4. Upload meter reading results.
5. Validate meter readings. 1. Create orders.
2. Download meter reading data.
3. Perform meter readings.
4. Validate orders.
5. Upload meter reading results. 1. Create orders.
2. Perform meter readings.
3. Output orders.
4. Upload orders.
5. Validate meter readings. 1. Output orders.
2. Download meter reading data.
3. Perform meter readings.
4. Validate orders.
5. Upload orders.
QUESTION 18
A company is mandated to provide a specific number of days before an invoice is considered past due. A customer contacts the company asking to receive friendly-reminder SMS text messages after the invoice becomes past due.
Which field value can you configure to enable this?
Payment Terms Collection Strategy Incoming Payment Method Tolerance Group.
QUESTION 19
A supplier has won new customers in a gas and electricity network. How can the network subdivisions be modeled in IS-U?
By grid level type By grid level By point of delivery groups By division category.
QUESTION 20
Which types of services are supported by the Industry Solution for Utilities? (Choose three.)
Toll collection Waste disposal Electricity Waste water Mobile telephone.
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