Based on which organizational elements can you define the distribution chain information in the product master? Note: There are 2 correct Answers to this question. Distribution channel Sales unit Plant Sales organization.
What can you do with extension fields? Note: There are 2 correct Answers to this question. Add the field to a sales planning dimension. Add the field to the access sequence price lists. Add the field to a data source. Add the field to a form template.
What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note:
There are 2 correct Answers to this question. Request pricing for the products in the opportunity. Ensure all sales activities are completed in the opportunity. Click on Actions -> Create ERP Quote in the opportunity. Maintain the sales phase as Identify opportunity.
What type of confirmation is received for an availability check when you use the Request External Pricing option from SAP Sales Cloud? Complete confirmation Follow-up confirmation Future confirmation Non-binding confirmation.
Which of the following are key features for sales contracts? Note: There are 2 correct Answers to this question. SAP Condition Contract Management integration SAP ERP external pricing scenarios Contract renewal workflow notifications Autogenerated weekly contract renewal reports.
You need to enable offline pricing for an SAP Sales Cloud standalone solution. What do you need to replicate? Access sequence specific to a sales office Customer price conditions specific to a sales office Condition table specific to a sales office Billing information specific to a sales office.
Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question. Tile view Table view Map view Timeline view.
Which of the following fields can you use to restrict lead conversion actions?
There are 2 correct Answers to this question. Approval Status Qualification Status Lead Score.
Which of the following attributes within an opportunity can you use to create a forecast? Note: There are 2 correct Answers to this question. Item revenue Total contract value Weighted revenue Expected revenue.
You need to configure sales phases during fine-tuning, but the activity is in read-only mode. What is the reason for this? The fine-tuning activity is NOT open for configuration. The fine-tuning activity is NOT added to the project. The fine-tuning activity is NOT assigned to the user. The fine-tuning activity has already been configured.
You need to create a mashup on the account overview that will allow you to open a search engine in a new window. What kind of mashup do you create? Data HTML Web service URL.
You want to automate the update of a particular field in an opportunity, based on a set of conditions.
Which feature do you use? Access restrictions Workflow rules Notification Personalization.
What changes can be made to a sales order that has been saved and replicated to SAP S/4HANA for logistics processing? Remove payment terms. Add new products. Re-run credit check. Change sold-to party.
To which of the following can you assign a custom report to control its visibility? Note: There are 2 correct Answers to this question. Work center Business user Access context Business role.
Where can you maintain settings to notify a salesperson about aging leads? Extensibility Personalization Scoping Fine tuning.
Your customer wants to implement a multistep approval process for sales quotes based on the account classification. Which of the following steps are mandatory to achieve this? Note: There are 2 correct Answers to this question. Define a condition in the process. Assign an e-mail template for approval communication. Enter the direct approvers for each step. Create a copy of the default process and maintain the copy.
Which characteristics apply to the SAP customer factsheet? Note: There are 2 correct Answers to this question. Editing can be performed directly in the factsheet. Data is displayed in PDF format. A VPN connection is required. Connection with the Web service in SAP ERP or SAP CRM is invoked.
Which activities must you perform to enable retrieval of messages from a social media channel? Note:
There are 2 correct Answers to this question. Import social media user profiles. Set up access to your social media account. Create and schedule a social media import run. Invite accounts to connect.
Which of the following settings are required to implement a multistep approval process for opportunities? Note: There are 2 correct Answers to this question. Activate the workflows in the scoping questions. Create territories as recipient units for the approval notifications. Activate the approval process in the scoping questions. Select a rule to determine the approver.
You have selected the Override Territory field on the Accounts Overview page. What effect does this have on territory determination? It aligns the account territory determination with the territory realignment run. It excludes accounts with multiple territories from the territory realignment run. It excludes the account during the territory realignment run. It aligns all accounts marked for territory override with a territory team.
Which of the following planning dimensions can you use to set up a sales target plan? Note: There are 3 correct Answers to this question. ABC classification Account Employee Sales area Territory.
What authorization element is used to restrict users' access at the work center level? Access context Field restrictions Access rights Organizational structure.
You integrated Microsoft Outlook with SAP Sales Cloud. Which of the following activities can you perform after the integration? Note: There are 2 correct Answers to this question. Synchronize contacts. Synchronize leads. Synchronize quotes. Synchronize tasks.
When managing the system lifecycle of active tenants in the Service Control Center, what options does an administrator have? Note: There are 2 correct Answers to this question. Terminate restore point. Accept termination. Cancel transport route. Copy solution profile.
Which assignment options are available when creating a new base price list? Note: There are 2 correct Answers to this question. Scales Sales team Discounts Validity.
Which options do you have when you create an activity plan? Note: There are 2 correct Answers to this question. Define workflow rules for the activity plan. Define route planning for visit execution. Define the validity of the activity plan. Define whether tasks are mandatory.
As an administrator, which of the following objects can you design in the Business Analytics work center in SAP Sales Cloud? Note: There are 3 correct Answers to this question. Data sources Usage statistics Speedometer KPIs Key figures.
For which of the following business requirements would you use the Personalization feature? Note:
There are 2 correct Answers to this question. A sales manager wants different screen layouts assigned to two different business roles. A service manager wants to arrange his ticket queue with Assigned To as the first column. A sales representative wants to modify the screen layout. An administrator wants to change a standard field label to a new value.
How can you create a business user in SAP Sales Cloud? Note: There are 2 correct Answers to this question. Change the fine-tuning activity. Import using a migration template. Replicate accounts from SAP CRM. Manually create an employee.
Which data is synchronized bi-directionally between SAP Sales Cloud and SAP CRM on premise? Note:
There are 2 correct Answers to this question. Leads Contacts Promotions Pricing.
What is the parameter on which sales team determination is based? Party role Territory Follow-up opportunity Primary contact person.
There is a report that uses real-time data in SAP BusinessObjects BI. You want to use this report in SAP Sales Cloud, with minimum effort spent. How do you achieve this? Use a data transfer approach. Build a custom dashboard. Use a mashup approach. Build a custom UI screen.
What happens to a sales quote when a follow-on contract-item is created? The sales quote is converted to a sales order. The sales quote is cancelled. The sales quote is sent for approval. The sales quote status changes to won.
Which of the following activities can you perform when you set up territory hierarchies? Note: There are
2 correct Answers to this question. Assign an employee responsible for a territory. Upload Territory Hierarchy from Excel Create Multiple Root Hierarchies. Set an account for territory override.
What are some of the features that SAP Sales Cloud provides during the Visit Planning phase? Note:
There are 2 correct Answers to this question. Status of tasks completed during the visit Map-based route planning A calendar view containing visit details Notifications for visit plan approval.
Which of the following are social channels that can be utilized in SAP Sales Cloud? Note: There are 3 correct Answers to this question. TikTok WeChat YouTube LinkedIn Instagram.
Which of the following activity types can you assign in the sales assistant within fine-tuning in SAP Sales Cloud? Note: There are 3 correct Answers to this question. Quotation E-mail Task Visit Phone call.
What account attributes can be used to define rules and calculate territory assignment on an account?
Note: There are 2 correct Answers to this question. ERP Sales Area ABC Classification Competitors Product.
When using Data Workbench for the initial load, which of the following activities are steps in the migration process? Note: There are 2 correct Answers to this question. Request a new test tenant. Align data fields with input fields. Activate the data migration functionality in scoping. Import data from the template file.
You need to apply complex changes to an SAP Sales Cloud system after go live. Which option does SAP recommend for implementing these changes? Copy projects Change projects Restore projects Transport projects.
What is the purpose of Data Workbench? Note: There are 3 correct Answers to this question. Simulate Update Export Extract Import.
How can you set the lead qualification levels in SAP Sales Cloud? Note: There are 2 correct Answers to this question. Manually maintained Based on surveys Based on product lists Based on lead status.
On which revenue levels can a forecast be based? Note: There are 2 correct Answers to this question. Customer Territory Opportunity Product.
You would like to create a new product list, based on a required product. Which would be an example of cross-selling? An additional accessory of the product is proposed. A product of lower value is proposed for replacement. A product of higher value is proposed for replacement. An additional product of higher value is proposed.
During sales order simulation, what are the possible pricing statuses that can be returned? Note: There are 2 correct Answers to this question. Calculated successfully Calculation simulated Not calculated Calculation rejected.
What can you use to map the complex organizational structure of a large account in SAP Sales Cloud? 360 overview Territory hierarchy Organizational structure Account hierarchy.
You want to set up the system to send an e-mail notification every time a contact person is added to an account. Which feature do you use? Notifications Workflow rules Feeds Web services.
You have enabled offline pricing for SAP Sales Cloud. What price entry field is available for order item entry in the SAP Sales Cloud mobile app? Gross Price Freight Price Negotiated Price Estimated Price.
Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question. Map view Tile view Timeline view Table view.
What is the difference between a business user and an employee? Note: There are 2 correct Answers to this question. Business users can be created using the data migration template. Business users can be assigned access rights and business roles. Employees need to be assigned directly to the organizational structure. Business users can be assigned to a sales team in an account.
Which of the following are characteristics of change projects? Note: There are 3 correct Answers to this question. Only one active change project can exist in the system at a time. Change projects can be created in production systems. Change projects can only be created in test systems. Multiple change projects can exist at the same time. When change projects are created, a copy of the live project is created.
Which SAP Sales Cloud business documents can have competitor products assigned? Note: There are 2 correct Answers to this question. Survey Opportunity Order Quotation.
When you generate an account summary, what type of information is displayed? Note: There are 3 correct Answers to this question. Relationships Account team Marketing attributes Billing status YTD revenue.
Which of the following actions are required to use Data Workbench successfully? Note: There are 3 correct Answers to this question. Purchase additional licenses for Data Workbench. Change the template structure. Download the relevant import template. Provide import data. Map input fields with data fields.
Which actions can you perform to control the authorizations of a user? Note: There are 2 correct Answers to this question. Modify settings in the Access Restrictions tab. Assign the user to a territory. Maintain attribute sets. Assign work centers.
You want to standardize the rules of system access for all sales managers in your company in SAP Sales Cloud. Which feature will you use to achieve this? Business users Access restrictions Business roles Access context.
Where can you activate buying center relationships in SAP Sales Cloud? Extensibility Scoping Fine tuning Personalization.
What is returned when you execute Request External Pricing in the sales quote? Note: There are 3 correct Answers to this question. Bill of materials Sales order Credit check Availability to promise Configurable products.
For which of the following options can you apply workflow rules? Note: There are 2 correct Answers to this question. Define an action response template. Send e-mail notifications. Define and activate custom fields. Define conditions for the action field update.
How do you do mass upload routing rules for visits? Note: There are 2 correct Answers to this question. Use an OData service. Use asynchronous Web services. Upload an Excel file manually. Use scoping.
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