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ERASED TEST, YOU MAY BE INTERESTED ONExp-2022

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Title of test:
Exp-2022

Description:
Exp-2022 cloud

Author:
AVATAR

Creation Date:
17/09/2022

Category:
Computers

Number of questions: 135
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What are two salesforce recommendation for setting up partner roles in large orgs? Choose 2 Answers Create partner roles in the same branch in your role hierarchy Create partner roles in a Separate branch in your role hierarchy Grant partner user access to the partner account using a Sharing Rule Reduce the number of roles to one to improve system performance.
Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates. Which tool should the Experience Cloud consultant recommend to make these changes? ExperienceBundle Experience Cloud Script Master Site Builder Lightning Builder.
Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues. Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site? Choose 3 answers Create an FAQ Knowledge article. Deploy a chatbox to address common questions. Enable Chatter Questions to encourage peer-to-self-service Create a public ‘’announcement only’ group for moderators to address common questions. Create an FAQ rich text component on the Home page.
Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using UCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public. What should the Experience Cloud consultant recommend? Create an app for the Internal business development team and allow them to generate token-based referral links for existing partners In their region. Create a public site for existing partners and allow them to generate token-based referral links for prospect partners. Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site. Create an authenticated digital experience for partners and allow them to refer other partners in their region.
The Salesforce Administrator at Ursa Major Solar is trying to create a partner user for their Partner Community that was built using Salesforce Experience. however, the admin is not able to create it from the contact record. what could be the reason causing the issue? Choose 2 answers The salesforce administrator is not assigned a role in salesforce The Salesforce Administrator is not a member of the Partner Community The account record associated with the contact record is not enabled as a partner. The Salesforce administrator is not marked as a delegated administrator on the partner account.
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects. Which two standard features allow an administrator to accomplish that? Choose 2 answers Remove Opportunity and Asset from the Title Menu component in the property editor. Remove Opportunity and Asset from the navigation Menu component in the property editor. Remove Opportunity and Asset from the object list in the Global Search Result component property editor. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration. Which template should UC select? Customer Account Portal Help Center Partner Central Build Your Own.
Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role. Which two things should UC keep in mind when setting up partner roles? Choose 2 answers The default limit for the number of roles for portals is 50,000 per org. Role hierarchy can only be used if all objects have external OWD set to private. Once created, roles cannot be deleted. unused role can be deleted.
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users’ questions on the site. Which two Experience Cloud features should UC focus on as it starts building out the site? Choose 2 answers Public Site Connect Document Library Model (DLM) Guest user and public access settings Content Delivery Network.
DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity. Which two steps are part of setting up Lead Sharing or Lead Distribution for partners? Choose 2 answers Enable ''Allow External Lead Sharing'' in Digital Experience settings. Create Page Layouts for Lead Distribution. Configure Lead Creation and Lead Distribution inside PRM Workspace. Create Assignment Rules for Lead Distribution.
Ursa Major Solar would like to make an external user an Experience Site Moderator. What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator? Choose 2 answers Access Experience Management Access Sharing Sets Manage Setup Manage Experiences.
Ursa Major Solar would like to use three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company’s portal. When they drop the components on the page, they are not getting the desired results. What is causing this issue? The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case. The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template The Record Detail component is a custom component and was not configured correctly The Record Detail component will only show record details for the Case object.
As a pilot. Ursa Major Solar's customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers. Who will be able to view the Rich Content Editor component? All Platinum customers All customers from California All customers All Platinum customers from California.
Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN). What should CK consider during the go-live phase to prevent usability issues? CK should provision and activate CDN in those regions where traffic is high. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low. CK should provision and activate CDN in those regions where traffic is low. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
What accurately sequences the necessary steps to create a partner user from an enabled partner account? 1) Edit the user record to assign the correct role/profile. ee 2) View the partner account contact. Single Book 3) Select Manage External User. 4) Select Enable Partner User. 5) Save. 1) View the partner account contact. 2) Select Manage External User. 3) Select Enable Partner Account. 4) Edit the user record to assign the correct role and profile. 5) Save. 1) View the partner account contact. 2) Select Manage External User. 3) Select Enable Partner User. 4) Edit the user record to assign the correct role/profile. 5) Save. 1) Edit the user record to assign the correct role/profile. 2) View the partner account contact. 3) Select Manage External User. 4) Select Enable Partner Account. 5) Save.
A consultant is setting up an experience for a client in a new org. The client insists on using standard profiles for external users. Which step is required in order to use standard profiles in an experience? Allow using standard external profiles for self-registration, user creation, and logging’’ must be enabled. Create a permission set with ‘’ Allow standard external profiles’ check assign to all external users. Ensure the standard profile have Allow using standard external profiles for self-registration, user creation, and login’ set to True. Customer Community Plus Login Experience license need to be used.
Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK’s Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the Legal Department audience. Who will be able to see the Rich Content Editor component? New York City audience members with the Legal Department sharing set Members that are part of both the New York City audience and the Legal Department audience All Cloud Kicks Experience Cloud site members All New York City audience members.
Dreamscape flowers is looking to launch a public site for its current customers and prospects. Which three actions are performed automatically when a site is created Expense Cloud? Choose 3 answers Creation of a guest role Creation of moderation criteria that are applied only to guest users Creation of a guest profile Creation of sharing mechanisms that are available only to guest users Creation of a guest user record.
What are two ways a question can be escalated to a case? Choose 2 answers Manually by a moderator selecting ‘’Escalate to Case’’ in the Feed Manually by users commenting ‘’Escalate’’ Automatically via Case Assignment Rules Automatically via process Builder by meeting specified criteria.
Ursa Major Solar (UMS) is building a portal for its premium B2B customers, Customer will be able to access their account information, open cases, download NDAs, and create dashboards Which user license allows UMS to meet these requirements? Customer Community Channel Account Commerce Portal Platform Portal.
Northern Trail Outfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by the child companies. Which functionality will meet the requirement best? Move users who need case access to a higher level in the Role Hierarchy Manually share the cases Configure an External Account Hierarchy Create the Sharing set for the Account.
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information. Which template should UC select when building its site? Customer Service Customer Account Portal Partner Central Help Center C.
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers. Which limitation could cause a potential issue for UC? Customer Service template does not allow downloading documents out-of-the-box. Customer Service template does not allow record pages for custom objects out-of-the-box. Customer Community Plus license does not allow access to custom objects. Customer Community Plus license allows only up to 2 million users per org.
Universal Containers' (UC) Salesforce org uses SAML SSO identity provider with third party identity provider for internal user authentication. UC now want to extent this capability for experience cloud site users as well. what should the UC administrator ensure in order to successfully implement SAML SSO for the experience cloud site? Register the Experience cloud site as an Identity provider in SAML setting Use the site login URL as an endpoint where SAML assertion is made. Create a connected APP with custom attribute before configuring SAML settings. Create a Visual Page that receive and validate the SAML assertion.
Ursa Major Solar is creating an employee experience portal. Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments? By using Location criteria and specifying which IP address applies to each department and domain By using Profile criteria and selecting the Service profile By using Domain criteria and creating custom domains for each department or role to access the portal By using User criteria and selecting appropriate user fields on CRM objects.
Cloud Kicks wants to allow site users to tag site content with custom tags or member-created topics. Which two permissions must be enabled for site users in Setup to accomplish this? Choose 2 answers Create Topics Assign Topics Tags Allowed Member Can Access Topics.
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this? Choose 2 answers Assign external users as approvers on records and create a digital experience for those users. Assign external users as the co-owners on records and create a digital experience for those users. Add external users directly to approval queues and create a digital experience for those users. Assign external users Super User access on records and create a digital experience for those users,.
Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer. What should an administrator do to capture information upfront on the Experience site? Create a flow for customers to fill out before initiating Chat. Enable Chat for only authenticated users and pass the user's information on hidden fields. Deploy a unique chat per topic. Create a pre-chat form to fill out before initiating Chat.
Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance. In what two ways can Salesforce PRM help DF accelerate channel sales? Choose 2 answers By automating partner entitlement assignment in Channel sales teams BY automating partner tiering in Channel sales hierarchy By automating partner lead routing By automating quoting with Salesforce CPQ.
Get cloudy consulting wants to leverage ExperienceBundle for making updates to its Experience Cloud site. What are the two key features of ExperienceBundle? Choose 2 answers ExperienceBundle provides editable site metadata in a human-readable format ExperienceBundle allows us to programmatically edit any site using Experience Builder. ExperienceBundle allows us to programmatically edit any site in the org. ExperienceBundle enables creating Experience Cloud sites across orgs.
Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will need to be visible to users at the parent account level. NIO has Customer Community Plus licenses. How should NTO manage its accounts in its Partner Community? Extend the Standard Role Hierarchy setting departments as child accounts. Enable the External Account Hierarchy setting departments as child accounts. Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed. Since NTO has person accounts, it cannot use the External Account Hierarchy and will need to use groups and sharing rules to grant the required record access.
Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels. What should UMS consider to help the situation? Create a peer-to-peer forum using Self Service template. Create a self service community using Customer Service template. Create a smart queue router using Service Cloud template Create virtual support agents using Chat Bot template.
Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects. Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers Custom list views for custom objects are not included as dependencies. Custom list views for custom objects are included as dependencies. Custom list views for standard objects are not included as dependencies. Custom list views for standard objects are included as dependencies.
A manager at Ursa Major Solar is responsible for creating and editing only the community users for the Partner Community they have recently set up using Experience Cloud. However, the manager is able to make organizational changes to the user records of the internal users as web. What could be the possible issue here? The manager has been given the Manage Profiles and Permission Sets permission. The manager has been given the Manage Customer Users permission. The manager has been given the Manage User permission. The manager has been given the Manage External Users permission.
Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. TheCommunity managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement. During the Community managers’ weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site. What is the reason for this issue? The Community manager for Europe does not have System Administrator privileges. The preconfigured Insights reports need to be modified to meet GDPR requirements. The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports. The Experience Cloud site for Europe has more than a million users.
By defining roles, permission sets, or profiles, Knowledge article visibility can be controlled by using which functionality? Data Category Visibility Content Management Automatic Topic Assignment Org-Wide Defaults.
Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal. Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder? Administrator in Workspaces Content Management in Workspaces Community Setting Branding Sets.
Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach. In what two ways can Lightning Bolt help DF accomplish this? Choose 2 answers Lightning Bolts can be distributed and reused. Lightning Bolts can help reduce implementation time. Lightning Bolts can help minimize licensing and provisioning cost. Lightning Bolts can help organize, manage, and reuse digital content.
Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues. When creating a Knowledge article, which checkbox should be selected so that all users can view the articles? Visible to Partner Visible to Customer Visible to Public Knowledge Base Visible to Anyone.
Dream House Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users. Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention? Choose 2 answers Map articles to Content Topics. Map topics to data categories. Enable "Share on Sites" setting. Enable "Automate Topic Assignment” setting.
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives. The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community. In which order should the community manager perform activation steps? Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active. Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled. Publish the community, which will send out the welcome emails. Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.
Which step denotes the completion of an Experience Cloud site setup? Setting up SSO Activating the site Assigning roes to users Assigning profiles to users.
Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren’t’ able to see records owned by their peers and subordinates. What should be done to resolve the issue? Retail managers need to be given super User access. Retail managers needs to be put in the execute role in the Role Hierarchy A Sharing Set needs to be created. A sharing Rule needs to be created.
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's site manager wants to set up search engine optimization (SEO) to ensure NMH's public Experience Cloud site is visible to search engines. Which two practices does the site manager need to do to ensure SEO is implemented successfully? Choose 2 answers Check whether a custom robots.txt file to control indexing has been created. Check whether the Experience site is public and activated. Pencil & Paper Check whether the SEO Institute has provided the approval for the site with end date. Check whether manual sitemap refresh happens on the last day of every month.
Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about lightning Bolt solutions for employees at a world tour event. Where should BC look for potential Lightning Bolt solutions? Salesforce AppExchange Salesforce Accelerator Directory Salesforce Accelerator Catalog Salesforce Connect.
Universal Containers is looking to onboard three new partners to the community. * Each partner have a branded experience containing their colors and logo. * Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not. * Bronze partners should not have access to the Leas tab. How should an administrator solve for these requirements? Create branding sets, audience targeting, and navigation menu targeting. Create branding sets, audience targeting and a custom Navigation menu component. Create a separate community for each partner with audience targeting. Create a separate community for each partner with audience targeting.
Dreamscape Flowers needs to create a digital experience that meets the following requirements: * It allows for collaboration between customer and partner users. * Self-service for customer users is available. * Partner users create or resolve cases for their customers and need to see case data on a dashboard. * Partner users do not manage Leads, Opportunities, or Campaigns. Which license type should a Salesforce Admin use for these partner users? Customer Community Customer Community Plus Employee Community Partner Community.
An administrator for Cloud kicks wants to create a new partner user for an existing site. Which step does the administrator need to perform night before providing user details and saving the user records? Click "Manage External User" on the Contact detail page, then click "Enable Partner User". Click "Manage External User" on the Account detail page, then click "Enable Partner User". Click "New" on the user Setup page in lightning Experience. Click "Manage Partner User" on the Contact detail page, then click ?Enable Partner User".
Northern Trail Outfitters (NTO) would like to create a public Knowledge base for the general public to be able to view articles, manuals, and FAQs. Which template should NTO select when building its site? Partner Central Help Center Customer Account Portal Customer Service.
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change. What is the potential impact of changing the Salesforce CDN? Changing the Salesforce CDN overwrites LDS defaults. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its own Sales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners. Which two steps should UMS take at a minimum in order to meet the requirement? Choose 2 answers Create Lead Record Types for Lead Distribution. Enable “Lead Sharing" in Digital Experience settings. Create a separate channel for partners in PRM Workspaces. Create Page Layouts far Lead Distribution.
Universal Containers has recently launched a Community for its vast retailer network. Retailers are able to collaborate with other retailers around topics, however retail managers aren't able to see records owned by their peers and subordinates. What needs to be done in order to resolve the issue? Retail managers need to be put in the executive role in the role hierarchy Retail managers need to be given super user access A Sharing Rule needs to be created A Sharing Set needs to be created.
Universal Containers (UC) works with a large retailer network. UC wants these retailers to start registering deals and work with UC to convert them into sales. Which user license should the Experience cloud consultant recommend? Commerce Portal Partner Community Plus Partner Community Platform Portal.
In which two ways can Opportunities with a Community User be shared? Choose 2 answers Create an owner-based sharing rule with a Customer Community User. Add a partner Community profile to a sharing Set and add Opportunities as an object in the Sharing Set. Create a criteria-based sharing rule with a partner Community role. Add a Customer Community Plus profile to a sharing Set and add Opportunities as an object in the Sharing Set.
Cloud Kicks (CK) wants to organize content on its site so that users can easily search and brows for information. Which three features should CK use to accomplish this goal? Choose 3 answers. Navigational Topics Content Topics Content Graph Featured Topic Navigation Tree.
Which three permissions are included for a delegated administrator? Choose 3 answers Create and edit external user records. Manage object access for external users. Add external users to multiple accounts. Generate new passwords for external users. Manage permissions sets for external users on their account.
Ursa Major Solar (UMS) noticed that quest users are unable to see images on its customer portal. Which setting should UMS enable in order for Guest users to see the images? The "Jepson" theme in the Builder Workspace "Allow guest users to self register” in the Administration Workspace “Let guest users view asset files and CMS content available to the community" in the Administration Workspace “Enable Image Connect for guest users” in the Administration Workspace.
Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO’s staff on their research-related submissions. Which user visibility setting needs to be enabled at a minimum? None Site User Visibility Guest User Visibility Portal User Visibility.
Ursa Major Solar (UMS) noticed that quest users are unable to see images on its customer portal. Which setting should UMS enable in order for quest users to see the images? The "Jepson" theme in the Builder Workspace "Allow guest users to self register” in the Administration Workspace “Let guest users view asset files and CMS content available to the community" in the Administration Workspace “Enable Image Connect for guest users” in the Administration Workspace.
Cloud Kicks (CK)is planning to launch a public site. The site will contain a variety of digital content, including static content as well as dynamic content. CK is planning to use Content Delivery Network (CDN). Which statement is true about using CDN with Experience Cloud? CDN can help consistency attaching content timestamps as key-value pairs to both static and dynamic content. CDN can help availability by allowing remote cloning for dynamic resources. CDN can help performance by caching public resources. CDN can help reliability by allowing local cloning for static resources.
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers Assign a cloned standard site profile as the default for self-registration. Use a restrictive default profile to begin with. Create a separate profile for your self-service site and your partner portal. Assign the standard site profile as the default for self-registration. Use the same profile for your self-service site and your partner portal.
Universal Containers is implementing a Partner Community. Which sharing setting would allow users to collaborate with their peers who work for the same partner firm, but not with any users outside of their firm? Chatter Group Member Visibility Community User Visibility Site User Visibility Portal User Visibility.
The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed. What could be two reasons for this failure? Choose 2 answers The Portal profile has not been created User records are missing The portal role record has not been created Contact records have not been created.
Ursa Major Solar would like content from salesforce CMS to be queried when user search for keywords in its customer portal. which setting must be turned on in order for Global Search in Experience Builder to query content in Salesforce CMS? Community must be activated. Sharing Rules must be set to Read/Write. Search must be enable for the selected CMS Channel. Gather Customer Insights Data must be selected.
No Moré Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object. Which three considerations should NMH keep in mind for records created by guest users? Choose 3 answers Queues cannot be assigned as owners of records created by guest users. When possible, one should create and assign queues as owners of records created by quest users. Setting the default owner for records created by guests is an option in Experience Cloud sites. Default owner does not need Read/Write access to view the records created by guest users. Any active user in an org can be assigned as the default owner of records created by guest users.
The Experience Cloud site manager of Cloud Kicks has enabled reputation for its community members, As per the recommendation given by the Experience Cloud consultant, a decision was made to use the out of the box features. Which two things happen automatically when the site manager enables automation? Choose 2 answers Customer portal members gain the ability to provide badges to other members. Inactive and active members are assigned default reputation points. Chatter influence is removed from the Contribution section on the Profile page. Default point system and set of reputation levels become available.
Ursa Major Solar is utilizing audience targeting for specific components in its portal. Which two considerations regarding audience targeting are true? Calculator Choose 2 answers You can’t assign audiences to the components in the template header and footer sections. Available domains are created in the Administration workspace and associated with a community through a custom URL. You can’t assign record-based criteria to a component or branding set. You can only have three audiences.
Ursa Major Solar is creating an employee experience portal. Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments? By using Location criteria and specifying which IP address applies to each department and domain By using Profile criteria and selecting the Service profile By using Domain criteria and creating custom domains for each department or role to access the portal By using User criteria and selecting appropriate user fields on CRM objects.
Dream House Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims. Which two feature are available for DR to implement a solution involving insurance agent persona? Choose 2 answers Insurance agent permission set license Financial Services Lightning template Insurance Agent Portal Lightning template Financial Services Community permission set license.
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error. What could be the cause of the error? Accounts with active Experience Cloud users cannot be merged with another account Pencil & Paper The user trying to merge the accounts does not have the Merge Portal Roles permission The user trying to merge the accounts does not have the System Administrator profile. Accounts used in an External Account Hierarchy cannot be merged with another account.
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments. What are the three key features of Metadata API? Metadata API is ideal when multiple work streams are involved. Metadata API can be used programmatically as well as declaratively. Metadata API is ideal for when the changes are complex. Metadata API supports migrating all Communicates settings and features. Metadata API might require manual migration for changes that involve unsupported settings and features.
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers Experience Cloud cannot be used for employee apps Not all Chatter posts inside Chatter groups within the employee app will be available in the main org. Employee apps are only available in Unlimited Edition. Chatter posts related to a record will be available in the employee app as well as the main org.
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product. The functionality will involve a multi-step flow. How should UC enable the guest user to run the flow? Assign a single screen to multi-step flow and give the guest user access via page layout. Save the flow with the "System Context Without Sharing—Access All Data” option. Set the “Enable Lightning Flows for Guest User” toggle option to ON in Setup. Convert multi-step flow into individual flows and give the guest user access to each flow separately.
Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues. Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site? Choose 3 answers Create an FAQ Knowledge article. Deploy a chatbox to address common questions. Enable Chatter Questions to encourage peer-to-self-service Create a public ‘’announcement only’ group for moderators to address common questions. Create an FAQ rich text component on the Home page.
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app. What should NTO consider when building the HR desk app? HR user profile is only available in Employee Cloud with Employee permission set license. In order to protect employee privacy, the HR help desk app should be created in a different org than the main org. In order to leverage organizational structure, the HR help app must be created in the main org. HR user profile is only available in Enterprise and Performance Editions with HR permission set license.
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal. Which feature should UMS use to accomplish this? Developer Console Compact Header Properties Rich Content Editor CMS Connect.
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like to leverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic. Which step is required to set up a topic catalog? Create at least one subtopic and add the More Topic ink link when editing the navigation menu. Create at least one topic along with its subtopic. Enable Topic Hierarchy and create at least one topic with two subtopics. Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems. Some of the articles are more than 2 years old. What should a consultant recommend to optimize the public knowledge base? Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business. What two points should UC keep in mind when selecting a template for these sites and portals? Choose 2 answers Industry-specific Lightning Bolt solutions are available today but not template Pencil & Paper Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org. Industry-specific templates are available today but not Lightning Bolt solutions. Industry-specific templates as well as Lightning Bolt solutions are available today.
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility. Which three visibility options available in Experience Cloud? Choose 3 answers Audience None Default Personal Visible.
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC’s business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates. What should BC closely into during the evaluation phase? Lightning Bolt solutions Community Connect Digital Experience framework SDLC (Software Developer Life Cycle) for Experiences.
Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts. How should you fix this issue? The external sharing model should be updated so that the Account object is private but the Contact object remains public only. Sharing rules should be configured open each object to give Read Only access to experience Cloud users. The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individual object to give Public Read Only access to Experience Cloud users. The internal sharing model should be updated so that the Contact and Account objects are Public read Only.
Which two statements regarding data categories are true? Choose 2 answers Child roles cannot see more data categories than their parent role. If the parent role’s visibility changes, the child role’s category visibility is reset to its parent's category visibility. Translated articles will not follow the master article data categor. Therefore, translated articles can be assigned to a different data category. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site? Experience Tracker Customer Insights Community View Einstein Customer.
To which three objects can the Partner Super User access be applied? Choose 3 answers Opportunities Accounts Cases Custom Objects Campaigns .
Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).UMS's Experience team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns. What are the two considerations for creating partner users and granting access? Choose 2 answers Only business accounts can be created as partner users Assign Partner Community license to partner users. Assign Customer Community Plus license to partner users. Only person accounts can be created as partner users. .
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page. Which templates should ZRS consider to build the portal? Choose 2 answers Help Center Partner Central Customer service Build Your Own .
Get Cloudy Consulting is implementing an equity management solution for one of its financial clients. The solution will enable the external independent financial researchers to collaborate with internal portfolio control staff in a private Chatter group. What should the Experience Cloud consultant recommend to meet the requirements for both personas? Give external researchers and internal staff access to the mam org. Create a portal for external researchers and give internal staff access to the portal. Create a portal for external researchers and give internal staff access to the main org. Create a portal for external researchers and create an app for internal staff. .
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site? Partner Central Customer Account Portal Build Your Own (LWR) Help Center.
What is required when creating portal users through Just-Time (JIT) provisioning? FederationIdentifier Organization_id FirstName User.Role.
Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users. Which three things should BC in mind about unauthenticated or guest user access? Choose 3 answers Guest user external organization-wide default are always set to Private. Guest user can’t access records via manual sharing Guest user can’t records via manual existing records Guest user can’t be members of public groups or queues. Guest user external organization-wide defaults are always set to Public.
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers Components in the template header and footer sections cannot be assigned to an audience. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs. Up to 2,000 audiences can be created. Domain criteria are not available in sandbox or Developer Edition orgs. Record Type criteria cannot be assigned to a component.
Ursa Major Solar has a customer portal where both customers and employees can log in to view information about the company. The marketing team has created a special design of their logo and company branding for their Platinum customers, and would like the user interface in the portal to reflect that special design when a Platinum Calculator customer is logged in. Which functionality should the Experience Cloud manager use to achieve this? Themes Templates CMS Connect a Branding Sets.
A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it. What is the most likely cause for this issue? The experience has not yet been published. A change set containing the Network needs to be deployed. The "Enable ExperienceBundle Metadata API" setting needs to be checked. A custom Experience template needs to be created.
Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce. Which user license should be recommended for CK's employees to access Experience Cloud sites? Salesforce Authenticated Site Salesforce Unlimited Customer Community Platform Portal.
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change. Changing the Salesforce CDN overwrites LDS defaults. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share. Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold. What should the Experience Cloud consultant recommend for record sharing? Apex sharing Sharing Set Account Hierarchy Sharing Rule.
How can records owned by Customer Community users be shared with internal users? Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set. Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
What are three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality? Choose 3 answers Allow members to remove other member from the Experience site if desired. Track Flagging and moderation activity within the Experience site. Allow members to flag posts comments files, and messages that are inappropriate or spam. Designer specific users as moderators so that they can closely monitor the size. Give members Audience Targeting permissions within the Experience site.
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account. NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses. Which two steps are needed to complete self-registration in NTO's Experience site? Choose 2 answers Ensure that the Account field is empty in the registration section. Contact Salesforce Customer Support to enable Communities Self Registration Controller. Ensure that the Contact field is empty in the registration section. Contact Sales customer Support to enable Person Accounts.
Universal Containers needs to set up a custom domain to create a branded Community experience with increased domain security. Which three steps should a Salesforce Admin take to meet these requirements? (Choose three.) Select the option to allow Advanced Security in Community Management. In Setup, select Domains and click Add a Domain. Create a new certificate using Certificate and Key Management. Add the certificate that supports the specified domain. Configure profile/permissions for a Public user.
Community has two types of users:- External users who can belong to multiple Communities.- Internal users who belong to one or more Communities. Which two features allows both user groups to navigate between each Community? Choose 2 answers. Community URL. Global Header. Appending "/one/one.app" to the Community URL. Mobile Administration.
Universal Containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.- The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.- Customer users only need to see their orders in the Community.- Orders are currently public read-only.- Customer users need to access fields that are already part of the existing integration. What two things should the Salesforce Admin do to meet these requirements? Choose 2 answers Create a new integration with the Legacy System for customer users. Leverage existing integration with the legacy System. Update the customer user Profile and give them the "View all" permission on the integration object. Set the External Users' Organization-Wide Defaults to Private for external objects.
What must your enable at the User level to ensure External Users are able to view Knowledge? Assign the Knowledge User Permission Set Check the Data Categories you want to be Visible Assign the Knowledge One Permission Set Check Knowledge One User Check Knowledge Use.
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement? Add Social-Sign-on to allow users to log in from the Portal without signing into the Community. Enable Guest User access in Communities to support seamless access to Communities from the Portal. Configure Single Sign-on in Salesforce and reuse the federated authentication providers in the Community. Enable Community login support for employees in the Portal configuration.
Northern Trail Outfitters is launching a Community with the following requirements: * Branding requirement is limited to the company logo. * Community should be available on desktop. Mobile responsive is not needed. * Community users should have access to reports and dashboards. * Community users should be able to view their invoices, which are saved as external objects in Salesforce. Which template should the Salesforce Admin use to build this Community? Kokua Template Aloha Template Napili Template Salesforce Tabs + Visualforce Template.
The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases? Select one or more of the following: Use the role hierarchy Use a Public Group Use a Sharing Set Use a Share Group.
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own. Which two license types should UC's Salesforce administrator recommend? Choose 2 answers Select one or more of the following: External Apps Partner Community Customer Community Plus Login Customer Community Plus.
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend? Select one: Partner Central Salesforce Tabs + Visualforce Customer Service Customer Account Portal.
Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements: - Support encryption at rest - Show decrypted data in the UX (user experience) to users with permissions - Encrypt all Community data How should the Salesforce Administrator fulfill this requirement? Select one or more of the following: Install a third-party app from AppExchange to encrypt the data at rest Leverage Salesforce Shield to encrypt and decrypt all data at rest Encrypt data in portals, but not in Communities Create encrypted fields for Community data.
Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule? Choose 3 answers Select one or more of the following: Turn the sandbox Community to Inactive status before deploying the metadata to production Add the Community user profile(s) as members of the Community before activating production Uncheck "Send Welcome Email" in production Workspaces before deployment Deploy the changes to production using change sets to disable the welcome email Change the Community membership of sandbox Community users from Profiles to Permission Sets.
Universal Containers wants its Community users to have the ability to log in using Facebook and Google. Which set of features should the Administrator use to achieve this goal? Select one or more of the following: Custom Lightning Component and Apex Class Single Sign-on and AppExchange Auth Provider and Flow Auth Provider and Registration Handler.
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Community. Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer Create a custom Lightning component and add it to the home page. Drag and drop the Reputation Leaderboard component onto the home page. Add a generic component and name it Leaderboard. Enable Chatter for the Customer Service Community.
Northern Trail Qutfitters would like to display a different Hero component on the Home page for United States and EMEA. How should an administrator accomplish this? Create a page variation for EMEA, configure the Theme, and include a different Hero component. Create a page variation for EMEA, configure the flexible page layout, and include a different Hero component. Use the same page variation for EMEA and include multiple targeted HTML components. Use the same page variation for EMEA, include multiple Hero components, and target each , component.
Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references. What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer Create separate articles without these custom fields for the Customer channel and include in the Community. Update the customer profile by removing access to these custom fields on all article types. Modify the article detail page with custom Lightning Components that hide these custom fields. Override the article detail page with a custom Visualforce page and hide these custom fields for customers.
Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Use the registration form in the company website and allow users to register. Enable the option Allow External Users to Self-register in the Community Management page. Create a publicly accessible custom page with the registration details and add a link to the Community login page. Implement a Web-to-case form to capture user details and use case details to create a Community user.
Which of the following license types allows for reporting capabilities to external Community users? Employee Community License Customer Community Plus License Customer Community License Partner Community Plus License.
AW Computing would like to add the Reputation feature to their community. Which 2 tasks need to be performed to add Reputation? Add a custom Lightning Reputation component to a page. Enable the Reputation Setup in the Administration in workspace. Configure Reputation points and levels in Community Management. Add the Reputation Leaderboard component to a page in the Community.
AW Computing needs a Community created for their Partners that does not allow members of the Community to participate in discussions with other members but allow users from the same partner to hold discussions. How would you meet this requirement? Update the Internal User record to Private under Sharing Settings. Create a private sharing group for the Partner Communities. Turn off Portal User visibility under Sharing Settings. Deselect Community User Visibility under Sharing Settings.
AW Computing has a community manager that manager multiple Communities. What needs to be enabled so this users can access the internal organization and their communities? View Global Header permission Super User role Customer Community Plus License View All Communities permission.
Universal Containers needs to create a Community that meets the following requirements: ✑ Self-Service Support Community, in which customer and partner users are community members. ✑ Partner users help Universal Containers by adding or resolving cases for their customers within the Community. ✑ Partner users need access to some standard objects except Leads, Campaigns, and Opportunity objects. ✑ Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers. Which license type should a Salesforce Administrator use for these Partner users? Employee Community license Customer Community Plus license Customer Community license Partner Community license.
A Salesforce Admin needs to build a self-service Community. Which three steps should the Salesforce Admin take before building the Community in Salesforce? Create email templates to be used in the Community. Configure a search for articles and discussions in the Community. Add discussions on topics that can be published in the Community. Gather branding assets, including images and logo for the Community. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.
The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics. How should the Salesforce Administrator accomplish this? Delete existing Topics and assign Articles to newly created Topics. Keep existing Topics and reassign Articles to newly created Topics. Merge similar Topics in Content Management Workspace. Mark old Topics as Inactive and assign Articles to the new Active Topics.
Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their U.S. customers. They have separate profiles for their U.S., Europe, and Asia customers. How could the Salesforce Admin limit the membership of this new community to U.S. customers? Add U.S. users to the Community sharing set. Add only U.S. customer profiles as Community members. Add the U.S. customer public group to the Community as members of the Community. Add each U.S. customer as a Community member from their contact record.
A Salesforce Admin enables "Allow Members to Flag" in Community Workspaces. Which two content types can members flag as inappropriate? (Choose two.) Posts and Comments Topics Files Articles.
Which aspect of Reputation can an Administrator configure? A. Exclude contributions to records when counting points toward reputation levels. B. Add new reputation levels automatically when specified point thresholds are reached. C. Select badges for each reputation level from a provided icon library. D. Disable reputation for specific members in the community by user profile. A B C D.
Universal Containers builds a Community on the Customer Service Template. The Community Manager needs to add rich content and collaboration capabilities (e.g., feed and publisher) to an existing object page. What is the fastest way for the Salesforce Admin to do this in Community Builder? A. Create an object page, add the components, and publish. B. Edit the object page, add the components, and publish. C. Add a page variation, add the components, set the page as active, and publish. D. Install the collaboration Lightning app, add the app components to the page, and publish A B C D.
Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to onboard a select set of existing customers to the UC Community, without the need for users to self-register. How should a Community Cloud consultant accomplish this task? A. Use Data Loader to export Contacts and insert as Community users. B. Use the Data Import Wizard to create users from Contacts. C. Use the Salesforce Community User API to create users from Contacts. D. Enable Person Accounts and set the Accounts as Community users. A B C D.
A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site. What are the two ways the consultant should associate the articles with topics? Select the appropriate topics on the Knowledge tab within Lightning Experience. Allow guest users to tag displayed articles with relevant topics on a public page. Establish automatic topic assignment of topics to specified data categories within Work Spaces. Manually add one or more topics to each article within Workspaces.
Ursa Major Solar would like the navigation menu in the customer portal to be vertical. Which two options make this possible? Edit the default navigation Download an app from AppExchange Fix the header’s Position Write custom code.
Get Cloud Consultant (GCC) is implementing a Salesforce- based solution for a global coffee brand. The coffee company works with agrp research and coffee growers from around the work. These researcher will submit their recommendation in the system which will go through an approval process before reaching coffee growers who will ultimately use those recommendation during cultivation. The Design team estimates the need for at least 20 custom objects given that the coffee company plans to use Salesforce to also manage incentives. Compensations, distribution, and projections. Customer Community External Apps Partner Community Plus Customer Community Plus.
What is a prerequisite for creating a user that has a Partner Community license? Select ”Enable as Partner” in the Experience Workspace. Select ”Enable as Partner” in the Experience Workspace. The ”Enable as Partner” action must be present on the Account page layout. The Enable as Partner” action must be present on the User page layout.
Dreamscape Flowers (DF) is a well-known global with a large network of partners in various regions DF currently has a number of manual process with varied complexity. Some of these processes involve lifecycle management that DF is looking to automate as part of a broad digital transformation initiative. In what three ways can Salesforce Partnership Management (PRM) help DF? Automating partner onboarding process Helping partners manage their payments and file taxes Providing reports and dashboards access to partners Preventing channel conflict Digitizing historical content.
How can Sharing Sets be used to share records with Customer Community users? Create one Sharing Set and add the objects to share in the Sharing Set. Create one Sharing Set, select the ‘All Objects options for the Sharing Set, and add the Customer Community profiles to the Sharing Set. Create one Sharing Set and use a Sharing Rule to share records with users in the Sharing Set. Create one Set per object and add the Customer Community profiles to each Sharing Set.
Which three items are reportable by a site administrator through Google Analytics for Experience Cloud sites? Page View by Salesforce Object Search Activity User Login History Option Number of Case Created by user Contact Support page Activity.
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