IT 500

Information system?.

What is a good information?.

Outputs of a Management Information System?.

Business firms invest heavily in information systems to achieve six strategic business objectives:

Comparison between the Levels in a firm:

MIS Measures:

Disruptive technologies:

Four generic strategies for dealing with competitive forces enabled by using IT:

the three critical collaboration drivers are:

How can you use collaboration system to improve team communication?.

CRM vs SCM.

Types of decisions:

Four stages of decesion making:

Types of Managers.

Four kinds of systems for decision support:

Management information systems (MIS):

Decision-support systems (DSS).

Components of DSS:

Model:

Knowledge has different forms:

Knowledge management:

Knowledge management value chain:

Three major types of knowledge management systems:

An enterprise Content Management System:

How expert systems work:

Definitions:

Eight unique features of e-commerce technology:

Key concepts in e-commerce:

Types of Electronic Commerce:

What are the evaluation parameters required to evaluate good information?.

What factors that might affect the relationship between organizations and information technology?.

Discuss one the generic strategies for dealing with competitive forces enabled by using IT.

What are the benefits from using MIS in organizations?.

Discuss the different reports the MIS can provide to middle level of organization.

Discuss the main strategic business objectives of digital firms.

1.Management information systems (MIS). create and share documents that support day-today office activities. process business transactions (e.g., time cards, payments, orders, etc.). capture and reproduce the knowledge of an expert problem solver. use the transaction data to produce information needed by managers to run the business. none of the above.

An information system that supports the planning and assessment needs of executive management is. DSS. TPS. ERP. MIS ESS. none of the above.

The general transformation cycle for information is: information to data to knowledge. knowledge to data to information. data to knowledge to information. data to information to knowledge. none of the above.

System variables and system parameters?.

Neural networks is considered as. Intelligent tools. Knowledge work systems. Enterprise knowledge system.

User collaboration which team members are meet at the same time and the same location. Synchronous communication system. Asynchronous communication system.

The unique feature of ecommerce which Supports video, audio, and text messages is called. A. Ubiquity. B. Global reach. C. Universal standards. D. Richness.

Management information systems (MIS). • create and share documents that support day-today office activities. • process business transactions (e.g., time cards, payments, orders, etc.). • capture and reproduce the knowledge of an expert problem solver. • use the transaction data to produce information needed by managers to run the business. • none of the above.

If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an. • CRM. • intranet. • ERP. • extranet. • none of the above.

An information system that supports the planning and assessment needs of executive management is. • DSS. • TPS. • ERP. • MIS. • none of the above.

Decision makers who are concerned with tactical (short-term) operational problems and decision making are. • middle managers. • executive managers. • supervisors. • mobile managers. • none of the above.

Contemporary Information Systems are interfacing with customers and suppliers using: • BPR. • CRM. • SCM. • Both A and B. • Both B and C.

A listing of the names and addresses of all the employees for an organization would be an example of: • detailed report. • summary report. • external report. • exception report. • none of the above.

A count of the number of students who earned A, B, C, D, and F grades in a given course would be an example of: • external report. • summary report. • detailed report. • exception report. • none of the above.

Information systems that monitor the elementary activities and transactions of the organizations are: Management level system. Opertional level system. Knowledge level system. Strategic level system.

Which of the following is a computer based system that stores and manipulate data that are viewed from a geographical point or reference. Geographical information systems (GIS). Database System (DS). Geographic System (GS). Software System (SS).

Which on of the following is not one of the basic components of a TPS?. Databases. Networks. Procedures. Analytical Models.

Which one is considerd M-commerce services and applications. Location based services. Enterprise system services. E-Learning management system.

The result of "What if" questions asked repteadely to determine the impact of changes in one or more factors on the outcomes are called. Data mining. Forecasting. Sensitivity analysis.

which of the following abbreviations stands for business with another business?. B2C. B2B. B2G. B2M.

Knowledge workers are usually professionals in science, engineering and other areas. True. False.

TPS is one source of data that assist decision making in an organization. True. False.

A type of decision in which there may be several "right" answers and no preview way to get a right answer is. Structured decision. Semi structured decision. Unstructured decision.

An DSS information comes from. Internal source. External source. Both internal and external source. None of the above.

Which of the following is not a characteristic of good informations. Complete & accessible. Source & verifiable. Simple & flexible. None of the above.

Which of the following is not one of the six strategic business objectives of IS?. Competitive advantage. Improved decision making. Survival. Improved employee morals.

Whic of the following is a feature of ecommerce considered The technology reaches across national boundaries around earth?. Universal standard. Global reach. Ubiquity.