QUESTION 21
Which of the following is always necessary for an SAP IS-U movein document?
The device The actual move-in date The move-in meter reading The premise.
QUESTION 22
The potential proration of charges that are calculated during billing can be determined based on different criteria, such as a date interval or to the day. Which of the following indicators do you use to control the way in which the billing period is utilized for charge calculation?
Event Control Period Control MR Control Variant Control.
QUESTION 23
While reviewing a customer's interaction history within the Interaction Center you discover that some interactions are missing from the interaction history. What may explain this?
An IS-U Customer Contact failed to replicate to SAP CRM. An interaction record does not have the status "completed". A previous interaction was not saved manually prior to ending the interaction. An utility contract does not exist for the customer.
QUESTION 24
Into which SAP Utilities process is the creation of service orders integrated?
Periodic device replacement Business master data creation Technical installation Device creation.
QUESTION 25
When reviewing the account balance display transaction (FPL9) you notice that all of the documents start with different numbers.
Based on this information, what else can you conclude to be different about the documents?
The reconciliation keys The posting dates The origin keys The document types.
QUESTION 26
What is the SAP recommended approach for a company to validate address data with external vendors?
Activate the 'City file active' option in Customizing for Central Address Management. Implement implicit enhancements using the Enhancement Framework. Implement an interface using the Business Add-In (BAdI) ADDRESS_CHECK. Create an ALE interface based on intermediate documents (IDocs).
QUESTION 27
Customer service agents use the account display transaction (FPL9) to display information. How do you add an additional field to the display?
Define a new user selection variant that includes the additional field. Define a new list type that includes the additional field. Change the list type configuration to include the additional field. Change the line layout variant to include the additional field.
QUESTION 28
You discover that some work orders within a regional structure area are receiving incorrect maintenance plant assignments.
Which of the following steps may be required to resolve the inconsistency?
Redefine an agent determination task responsible for creating work orders. Define a new regional structure area in Customizing. Define a new regional structure group in Customizing. Redefine a service object customizing entry.
QUESTION 29
The system should propose data elements when you create technical master data. Which standard option is available for accomplishing this?
Include premise type in the political regional structure. Include premise type in the postal regional structure. Include meter reading unit in the political regional structure. Include meter reading unit in the postal regional structure.
QUESTION 30
A billing document is outsorted and needs to be corrected. How do you proceed?
1. Reverse the billing document.
2. Correct the billing order.
3. Restart the billing process. 1. Correct the rate data.
2. Release the outsorted document.
3. Continue the billing process. 1. Remove the indicator for manual outsorting.
2. Release the outsorted document.
3. Continue the billing process. 1. Reverse the billing document.
2. Correct the master data.
3. Restart the billing process.
QUESTION 31
What is the main purpose of the reconciliation key?
To record totals records and pass them to the general ledger. To group summary records and pass them to the general ledger. To enable the processing of invoices and pass them to the general ledger. To group transactions created by one agent and pass them to the general ledger.
QUESTION 32
Before you executed meter reading order creation, you established the appropriate control functions to influence the order creation process.
Which control function can you specify for order creation?
Definition of parallel processing object Meter reading document consistency check Specification of meter reading reason Meter reading interval check.
QUESTION 33
Which of the following are valid relationships for technical master data creation? (Choose two.)
The connection object and its associated functional location are created with sequential numbers. The premise can be allocated to a device location. The premise can be integrated into Logistics via the technical installation. The service connection is allocated to an installation.
QUESTION 34
You have created the following master data:
• Connection object
• Premise
• Installation
• Point of delivery
• Device location
• Register group
• Device category
• Device info record
When you try to do a full installation, you receive a system error.
What would most probably be the cause of the error in this scenario?
The installation is not billing-relevant. Technical installation is not possible. There is no contract assigned to the installation. A valid business partner is missing.
QUESTION 35
What information is contained in the general ledger items portion of the FI-CA document? (Choose three.)
Posting date Cost accounting information Tax data Receivables G/L account Net due date.
QUESTION 36
Which object requires you to define an outsorting check group?
Rate Rate Category Contract Contract Account.
QUESTION 37
Which of the following documents can be used to generate an individual invoice? (Choose three.)
Simulated billing document SD billing request Print document Manual billing document Automatic billing document.
QUESTION 38
When a device is replaced, which data of the old device is automatically transferred to the new device? (Choose three.)
Rate data Register group Meter reading data Register-related periodic consumption Disconnection status.
QUESTION 39
Which master data object enables electronic data exchange between market participants?
Point of delivery Contract account Connection object Supply contract.
QUESTION 40
Which SAP technical master data object can be influenced by the SAP regional structure?
Premise Connection object Point of delivery Business partner.
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