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Prática C O B I T Description: 2019 para estudos! Author:
Creation Date: 14/02/2025 Category: Computers Number of questions: 138 |
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Which of the following benefits derived from the use of COBIT is PRIMARILY associated with an internal stakeholder? COBIT provides insight on how to derive value form the use of I&T COBIT helps to ensure that a third-party vendor's operations are secure. COBIT helps to ensure that a governance system is in place to sustain regulatory compliance. Which of the following is a common characteristic of process capability levels 2 to 5? The process's performance is monitored. The process's purpose is achieved. The process’s description is well defined. When designing an IT governance system, the NEXT step after considering enterprise’s strategic business objectives is to assess: the enterprise’s risk profile the IT implementation method the role of IT within the enterprise. COBIT defines stakeholder value creation as which of the following? Realization of benefits at a controlled resource cost while controlling risk Realization of benefits at an optimal resource cost while optimizing risk Realization of benefits ate a reduced resource cost while mitigating risk. Which of the following is considered good practice with regard to performance management of organizational structures? Decision rights of the organizational structure are situation-dependent to facilitate The organizational structure is informally established to enable agile change management Organizational meeting reports/minutes are available and meaningful to ensure transparency. The primary target audience for COBIT is: anyone responsible for the governance solution assurance professionals responsible for evaluating and reporting on the existence of internal controls business and IT management responsible for building and deploying I&T solutions. COBIT addresses governance issues by doing which of the following? Grouping relevant governance components into objectives that can be managed to a required capability level Providing a full description of the entire IT environment within an enterprise Defining specific governance strategies and processes to implement in specific situations. Which of the following domains deals with the definition of IT solutions and their integration in business processes? Align, Plan and Organize (APO) Deliver, Service and Support (DSS) Build, Acquire and Implement (BAI). Which of the following is a principle associated with the key components of a governance framework? The interaction among key components will impede automation and should therefore be limited The relationships among key components should be identified to maximize consistency Key components should function independently to maintain integrity. Which ofthe following is MOST important to providing trust in operations, confidence in the achievement of enterprise objectives, and an adequate understanding of residual risk? A continuity of operations response plan Arisk management framework A managed system of internal controls. Which of the following is a KEY principle of an enterprise governance system? It should focus on all technology and information processing, regardless of where processing takes places lt should focus only on technology and information processing that takes place within the IT function. lt should focus only on technology and information processing that takes place in cost centers. Which role is responsible for managing the development, implementation, evaluation and ongoing maintenance of new and existing products and services? Business process owner Service manager Product manager. Which COBIT principle addresses the need to consider how any changes in technology or strategy impact the enterprise governance system as a whole? A governance system should be dynamic A governance system should cover the enterprise end to end. A governance system should be tailored to the enterprise's needs. Which ofthe following is a characteristic of the COBIT framework? COBIT addresses the activíties required to manage all I&T within an enterprise. COBIT organizes enterprise business processes. COBIT distinguishes between governance and management activities. The enterprise goal "Staff skills, motivation and productivity" is organized into which balanced scorecard (BSC) dimension? Growth Internal Customer. Which ofthe following BEST describes the goal of having a customer-oriented senice culture? Governance goal Alignment goal Enterprise goal. A consultant tasked with facilitating an enterprise's COBIT implementation has met with the CEO and identified enterprise goals based on mission and vision. Which of the following roles is BEST suited to meet with the consultant to identify alignment goals? Chief risk officer Chief information officer Chief financial oficer. Which ofthe following is an enterprise goal according to COBIT? Managed Trelated risks IT compliance with internal polícies Business service continuity and availability. Which ofthe following metrics would BEST enable an enterprise to evaluate an alignment goal specifically related to security of information and privacy? Ratio and extent of erroneous business decisions in which erroneous I&T-related information was a key factor Number of critical business processes supported by up-to-date infrastructure and applications Number of confidentiality incidents causin financial loss, business disruption or public embarrassment. Which ofthe following is the MOST essential attribute of the highest process capability level (Level 5)? Pursuit of continuous improvement Full achievement of the process's purpose Quantitative performance measures. Which ofthe following BEST enables a governance system to achieve governance and management objectives? The governance system includes many components that work together in a holistic way The governance system primarily addresses the culture and behavior of the individuals involved in the system The governance system focuses specifically on organizational structures for decision making,. Which ofthe following is an IT implementation method design factor that focuses on software building, deployment and operations? Traditional Agile DevOps. Which "Role of T” design factoris viewed as a driver for business process and service innovation? Tumaround Strategic Support. Which ofthe following is a principle of a proper governance framework? It should be based on a conceptual model lt should be independent of other standards, frameworks and regulations lt should be self contained and not allow for the addition of new content. Which COBIT domain of management objectives incorporates managed business process controls? Build, Acquire and Implement (BAI) Align, Plan and Organize (APO) Deliver, Service and Support (DSS). Which ofthe following figures BEST illustrates the context of an enterprise governance of information and technology (EGIT) system? Egit > Risk Identification > Risk Optimization Egit > Business/IT Alignment > Value Creation Egit > Business/IT Value > Business/IT Alignment. Which of the following BEST describes the *managed innovation" management objective of the COBIT core model? Optimize available IT capabilities to support the IT strategy and roadmap. Achieve competitive advantage, improve customer experience and improve operational effectiveness. Support the digital transformation strategy of the organization and deliver the desired value. According to Capability Maturity Model Integration (CMMI), which of the following BEST describes Level 2 within the five maturity levels for processes? The process achieves its purpose through the application of a basic, yet complete, set of activities that can be characterized as performed The process achieves its purpose in a much more organized way using organizational assets, and processes are typically well defined The process more or less achieves its purpose through the application of an incomplete set of activities that can be characterized as intuitive and not very organized. Which ofthe following describes the COBIT performance model? The COBIT performance model s a stand-alone model that can be used in conjunction with the COBIT core model The COBIT performance model is integrated into the COBIT core model The COBIT performance model is unique and not aligned with existing maturity and capability models. Which ofthe following is a PRIMARY benefit associated with the management objective "managed strategy"? Desired value is delivered through a roadmap of incremental changes Eflective communication channels are established across all levels of management Senice delivery is facilitated by adopting the latest technology innovations. Within the principles for a governance system, the value generated from the use of I&T reflects: the ratio of costs versus achieved service levels. a balance among benefits, risk and resources. maximized financial benefits to the investment portfolio. When making I&T-related decisions, stakeholders will find the COBIT framework MOST useful for: defining the components and the levels at which decisions should be made. deciding on the best solution in a given situation. obtaining prescribed decisions or solutions to specific problems and issues. When refining the scope of a new IT governance system during the design phase, which of the following is the MOST significant driver to be considered? The size of the enterprise National or international locations Cloud versus on-premises services. Which of the following enterprise goals is within the Customer dimension of the IT balanced scorecard? Delivery of programs on time and on budget Product and business innovation Quality of management information. Innovation and differentiation are examples of: enterprise goal risk factors. enterprise objectives design factors. enterprise strategy design factors. Which of the following is the FINAL action before completing the design of an IT governance system? Resolving inherent priority conflicts Determining a sourcing model Selecting an implementation method. Which of the following COBIT publications also references other standards and frameworks? COBIT 2019 framework Governance and Management Objectives COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution. What is the BEST way for senior leadership to communicate its expectations for IT governance prior to commencing a governance implementation plan? Include a scope statement in the business case. Add key performance indicators (KPIs) to a balanced Scorecard. Generate an IT governance policy. The level achieved when all processes of a focus area achieve a particular capability level is referred to as: the rating level. the maturity level. the performance level. One year after IT governance is implemented, what KEY question should be asked and evaluated? Has the enterprise leveraged lessons learned? Has the enterprise reduced its risk exposure? Has the enterprise achieved expected benefits?. Which COBIT domain of management objectives incorporates managed risk? Build, acquire and implement (BAI) Align, plan and organize (APO) Deliver, service and support (DSS). Which of the following is a PRIMARY objective of reviewing the effectiveness of a new IT governance system that has been operational for 6 months? Obtaining executive management support for IT governance Identifying further governance requirements Evaluating business performance reports. Before designing an enterprise IT governance system, an organization should FIRST review and understand: the enterprise's risk profile. the enterprise's strategy. current IT-related issues. Which of the following BEST describes the objectives of the Evaluate, Direct and Monitor (EDM) domain? Addressing the operational delivery and support of I&T services, including security Addressing the overall organization, strategy and supporting activities for IT Assessing strategic options and guiding senior management on the options chosen. Which of the following is ESSENTIAL to help ensure that a project's benefits are identified and continually monitored? A well-developed business case Earned value management reporting Stage gate reviews by a governance team. Which of the following is IMPERATIVE to the successful implementation of IT governance? IT governance identifies benchmarking standards. IT governance includes identification of business risk. IT governance is sponsored by executives. The COBIT framework is designed to meet the I&T goals for which of the following? Board and executive management only IT department only Entire enterprise. Which of the following is an important principle of a proper governance framework? The governance framework should be rigorous and focus exclusively on prioritized existing issues. The governance framework should be based on a single relevant standard, framework or regulation. The governance framework should allow for flexibility in addressing new issues. Which governance component identifies the human resource needs that must be met to achieve governance and management objectives? Culture, ethics and behavior People, skills and competencies Information flow and items. Enterprise governance of information and technology (EGIT) is an integral part of: risk governance. financial governance. corporate governance. In the implementation model, when is IT governance implementation risk BEST managed? Throughout the life cycle During the planning phase Just prior to operationalization. Which enterprise role ensures the board is kept informed of major decisions related to value delivery of I&T deployment in accordance with the enterprise strategy? Chief information officer Executive committee Chief executive officer. Which of the following cascades to enterprise goals? Stakeholder needs Organizational objectives Enterprise strategy. Within an organizational structure chart (RACI chart), which role drives a given task or process? Responsible (R) role Accountable (A) role Informed (l) role. Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative? Conduct a capabilities assessment. Calculate return on investment (ROI). Perform a process risk assessment. Which of the following management objectives is related to optimization of system performance? Managed I&T management framework Managed availability and capacity Managed service agreements. Which of the following is an enterprise goal that would MOST likely be evaluated by using a metric "percent of services that meet or exceed targets in revenues and market share"? Optimization of business process costs Customer-oriented service culture Portfolio of competitive services. Which COBIT principle addresses the need to consider how many changes in technology or strategy impact the enterprise governance system as a whole? A governance system should be tailored to the enterprise's needs. A governance system should cover the enterprise end to end. A governance system should be dynamic. Which of the following components of a governance system are MOST likely to be underestimated as factors in the success of governance and management activities? Culture, ethics and behavior People, skills and competencies Principles, policies and frameworks. Which of the following BEST enables an enterprise to maximize value from the use of I&T? A clearly defined I&T management structure An actionable strategy and governance system Well-documented and monitored business processes. Which of the following aspects of organizational structure is MOST critical to ensure effective performance? Escalation procedures are defined and applied. Required resources are made available, allocated and used. A clearly understood and well-documented mandate is in place. In most cases, management of the enterprise is the responsibility of: the project management office. the executive management team. the board of directors. Which of the following is a component of the governance system that provides an enterprise with the tools and systems for I&T processing? Principles, policies and frameworks Information Services, infrastructure and applications. Within the COBIT goals cascade, stakeholder drivers are transformed into: the enterprise's actionable strategy. business unit performance metrics. the enterprise's governance framework. Which of the following criteria must be met for a process to meet a higher capability level? All activities of that level are successfully performed. Capability is demonstrated on the most relevant process activities. An identified subset of the activities of that level can be executed effectively. Which of the following is MOST critical to ensuring the objective of managed availability and capacity? Allocation of budgets for business continuity Future prediction of I&T resource requirements Identification of single points of failure. An enterprise interested in adapting COBIT components with related documentation such as inputs and outputs references should refer to: process activities. process practices. goals and metrics. The value that I&T delivers should be: aligned directly with the values on which the business is focused. focused exclusively on I&T investments that generate financial benefits. restricted to maintaining and increasing value derived from existing I&T investments. Which of the following is an example of a focus area within COBIT? Robotic process automation Internet of Things Digital transformation. Which of the following is an alignment goal according to COBIT? Compliance with external laws and regulations Agility to turn business requirements into operational solutions Optimization of business process functionality. When assessing organizational structures, it is MOST helpful when subcriteria for each criterion are defined and linked to: job descriptions. capability levels. performance metrics. To gain the GREATEST benefit from the COBIT framework, a stakeholder should have a certain level of experience and a thorough understanding of: the regulatory compliance function. the entire enterprise. the IT function. Which of the following comprises the "information flow" component of a governance system? People, skills and competencies Assignment of responsibility and accountability roles Process practices that include inputs and outputs. After IT department goals have been aligned with enterprise goals, the NEXT step is to link the alignment goals with: governance and management objectives. governance and management practices. governance and management performance metrics. The design factor associated with a highly regulated enterprise is likely to attribute MORE importance to which of the following? Managed strategy and operations Documented work products and policies Understanding of the business by IT professionals. What is the BEST way to determine whether IT governance is achieving intended outcomes one year after implementation? Evaluate performance measurements identified in the business case. Review change drivers to determine whether corresponding changes were successful. Survey the satisfaction level of key business stakeholders. Which of the following components of the governance system are required for successful completion of all activities? People, skills and competencies Processes Principles, policies and frameworks. Which of the following is a key component of a governance system? Performance metrics Processes Legal and regulatory requirements. A governance or management objective always relates to: a group of related processes. a single related component. a single process. Which of the following COBIT 2019 publications includes a workflow for planning a tailored governance system for the enterprise? COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution COBIT 2019 Framework: Governance and Management Objectives OBIT 2019 Design Guide: Designing an Information and Technology Governance Solution. Which COBIT design factor is broken down into first mover, follower and laggard strategies? IT implementation Technology adoption Role of IT. An enterprise's business line managers have voiced concerns because the cost of governance-required improvements is perceived as too expensive. How can the IT governance team BEST address this concern? Improve the communication of business benefits. Involve business line managers in the improvement planning process. Share the return on investment (ROI) analysis. The alignment goal titled "Enabling and supporting business processes by integrating applications and technology" is aligned to which IT balanced scorecard (BSC) dimension? Financial Internal Customer. What would be the PRIMARY reason for management to conduct a process capability assessment? To better understand the current state as compared to the target To better understand the cost of implementing the improved process To better understand the current level of risk versus future risk. Which of the following frameworks has been used as a basis for developing guidance for the COBIT governance component of people, skills and competencies? Sans Security Policy Framework Cyber Security Framework Skills Framework for the Information Age. How do the assigned capability levels in the COBIT core model facilitate the achievement of the different capability levels? By defining organizational structure with specific roles and responsibilities By setting performance metrics for enabler goals By providing clear definition of the processes and required activities. Which of the following governance components is ESSENTIAL for effective decision making? People, skills and competencies Processes Organizational structures. The number of focus areas describing a certain governance topic or issue that can be addressed by governance objectives is: dependent on process maturity determined by the size of the enterprise virtually unlimited. Which of the following is based on generic components of a governance system but are tailored for a specific purpose or context within a focus area? Guiding principles Variant components Design factors. Which of the following would be an appropriate metric to align with a goal of Delivery of programs on time, on budget, and meeting requirements and quality standards"? Percent of stakeholders satisfied with program/project quality Percent of business staff satisfied that IT service delivery meets agreed service levels Level of user satisfaction with the quality and availability of I&T-related management information. How does the flexibility of COBIT design factors benefit an enterprise? It allows users to define and build the enterprise IT strategy from the framework. It allows users to tailor the framework to align with specific enterprise needs. It allows users to modify existing focus areas while ensuring new ones cannot be added. Which element of a business case BEST enables senior leadership to assess the future success of the IT governance program? Quantified benefits Qualitative perspective Investment justification. Which of the following COBIT organizational structure roles fulfills the practice and creates the intended outcome? Accountable (A) Responsible (R) Consulted (C). Which of the following components of governance and management objectives includes the expected capability level? Process activities Alignment goals Organization structure. Which of the following enterprise risk management concepts is MOST important to fully understand prior to finalizing the design of an IT governance system? The enterprise's risk tolerance The enterprise's risk profile The enterprise's risk appetite. According to the principles for a governance framework, which of the following is a PRIMARY consideration when addressing new issues within a flexible and open framework? Maintaining integrity and consistency Aligning with internal IT policies and procedures Identifying related industry standards. Which of the following is the PRIMARY purpose of implementing an enterprise governance of information and technology (EGIT) system? To document I&T business objectives and processes To deliver stakeholder value from I&T-enabled investments To comply with I&T regulatory requirements. Time-to-market is a market that is directly related to which of the following enterprise goals? Optimization of internal business process functionality Portfolio of competitive products and services Managed digital transformation programs. Which of the following components of the governance system are the KEY decision-making entities in an enterprise? Organizational structures People, skills and competencies Principles, policies and frameworks. Which of the following components of a governance system translates desired behavior into practical guidance? Culture, ethics and behavior Principles, policies and frameworks People, skills and competencies. The alignment goal titled "Competent and motivated staff with mutual understanding of technology and business" is part of which IT balanced Scorecard (BSC) dimension? Internal Customer Learning and growth. Which of the following management objectives would be given HIGHER priority in an enterprise's governance system when the enterprise is very risk-averse? Managed operations Managed security Managed portfolio. The enterprise goal of compliance with external laws and regulations is aligned to which balanced Scorecard (BSC) dimension? Financial Growth Internal. Which of the following benefits derived from the use of COBIT is PRIMARILY associated with an external stakeholder? COBIT provides guidance on how to organize and monitor the performance of I&T across the enterprise. COBIT helps to manage the dependency on the use of external service providers. COBIT helps to ensure compliance with applicable rules and regulations. How can an enterprise determine whether expected outcomes from initiatives are being achieved? Track key risk indicators (KRIS). Implement a monitoring system Assess business leader satisfaction. Within a tailored enterprise governance system, a sourcing model for information and technology is associated with: design factors. relevant industry frameworks. focus areas. Which of the following would be an appropriate metric associated with an enterprise goal of Business service continuity and availability"? Satisfaction levels of board and executive management with business process capabilities Ratio of significant incidents that were not identified in risk assessments vs. total incidents Number of business processing hours lost due to unplanned service interruptions. What IT governance implementation approach should be utilized in order to achieve maximum enterprise benefits? Treating implementation as a program Including improvement initiatives in implementation Separating business and IT-related activities during implementation. Which of the following is a CRITICAL requirement when the IT function is strategic and crucial to the success of the business Documented IT policies and procedures High involvement of IT-related roles in organizational structures Highly capable security-related processes and ensured risk optimization. An enterprise that specializes in software development is designing a new IT governance system as part of a transition from traditional waterfall to a more agile approach. Which step in the design phase would this transition impact the MOST? Compliance requirements Implementation method Sourcing model. While value delivery focuses on the creation of value, risk management focuses on which of the following? Achievement of value Preservation of value Optimization of value. Who is responsible for the oversight of structures and mechanisms that drive enterprise governance of information and technology (EGIT)? Individual business units External regulators The board. Which of the following components is important to update in a COBIT RACI chart to align with the enterprise's context, priorities and preferred terminology? Enterprise process practices and activities Enterprise roles and organizational structures Enterprise procedures and job descriptions. What is the focus of an enterprise that has a cost leadership strategy design factor? Long-term cost optimization Medium-term cost equalization Short-term cost minimization. Once IT governance is implemented, what is the NEXT phase in the life cycle of governance? Measuring objectives Initiating improvements Updating the program. Which of the following should a stakeholder do to optimize the use of COBIT? Customize COBIT guidance to meet industry best practices. Customize COBIT guidance to meet specific enterprise needs. Ensure COBIT guidance is strictly followed without alterations. Which of the following performance measures is used to assess a specific focus area? Maturity level Key goal indicator Process capability rating. Within the COBIT organizational structures component, which role is solely liable for the success and achievement of assigned tasks? Responsible (R) Accountable (A) Consulted (C). The alignment goal "Delivery of I&T services in line with business requirements is organized into which IT balanced Scorecard (BSC) dimension? Customer Financial Internal. Which of the following must be done FIRST when implementing a culture and behavior governance component to ensure good governance and management of IT? efine an approach for assessing the level of compliance. Define a set of desirable or undesirable behavior. Determine the capability levels. Which of the following is a guiding principle in the development of COBIT? COBIT aligns with other related and relevant I&T standards, frameworks and regulations COBIT includes relevant content from other related I&T standards, frameworks and regulations. COBIT serves as a comprehensive standalone framework that covers all relevant 1&T-related activities. MOST critical that IT governance objectives: increase business profitability. reduce unmitigated IT risk. align with enterprise goals. The alignment goal titled "Security of information, processing infrastructure and privacy" is part of which IT balanced Scorecard (BSC) dimension? Internal Learning and growth Customer. Which of the following is an element of governance? Building plans to align with the direction set by the governance body Monitoring activities designed to achieve enterprise objectives Evaluating stakeholder needs to determine enterprise objectives. The enterprise goal titled "Optimization of Business Process Costs is aligned to which balanced Scorecard (BSC) dimension? Growth Customer Internal. Which of the following is determined at each level of a capability maturity model? Who is responsible for ensuring all activities at a given level are performed successfully How well a process is implemented and performing at a given level Which internal policies are relevant to a process at a given level. Which of the following is the role or structure formed by a group of stakeholders and experts accountable for guiding IT-related matters and decisions? Architecture board Executive committee I&T governance board. The enterprise goals defined in the COBIT framework are structured along which of the following dimensions? Business impact analysis Corporate rationalization Balanced scorecard. When tailoring the COBIT organizational structure, which of the following is the PRIMARY purpose for aligning role descriptions to the enterprise's business context, organization and operating environment? Preparing key goal areas and metrics for each role Developing hierarchy and reporting structure Assigning levels of accountability and responsibility. Which of the following MUST be defined before determining alignment goals? External laws and regulations Stakeholder drivers and needs Governance and management objectives. Which of the following is a KEY principle associated with the Accountable (A) role of an organizational structure? Accountability can be delegated. Accountability must be approved by the board. Accountability cannot be shared. Which of the following COBIT components includes a list of artifacts with links to relevant governance and management practices? Information flow and items Organizational structures Policies and procedures. Which of the following is the PRIMARY objective of implementing the process of managed innovation? Improving customer experience Avoiding technological obsolescence Enhancing brand reputation. The different levels of involvement associated with roles and organizational structure are PRIMARILY divided into: governance and management levels. responsibility and accountability levels. operational and practitioner levels. When tailoring the COBIT organization structure to organizational context and priorities, which of the following should be done NEXT after mapping organizational structures with specific responsibility or accountability? Add two levels of involvement for consulted and informed. Adapt the COBIT roles and organizational structures. Revise the organizational hierarchy with job descriptions. The Goals Cascade model illustrates that each governance or management objective supports the achievement of alignment goals that are related to: individual business unit goals. IT-specific goals. larger enterprise goals. Which of the following is CRITICAL to ensuring I&T-related decisions are aligned with the enterprise's strategies and objectives? Compliance with legal, contractual and regulatory requirements is confirmed. Technology and innovation processes are overseen by the board. Assurance on controls is obtained from independent IT auditors. Who is responsible for the oversight of structures and mechanisms that drive enterprise governance of information and technology? The board Individual business units External regulators. |
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