SNOW CSA - Instance Configuration

What is created by default when you create a new table? Select 2 Answers from the below options. Module with the plural of the table Label. Dashboard to manage the table's activity. A table-specific admin role. Application Menu with the same name as the table Label.

You can use AI field recommendations to create a list of top recommendations or to automatically fill out fields in a Workspace form. What icon marks the fields that provide AI recommendations?. Information icon. Sparkle icon. Star icon. Robot icon.

You can use the Data management plugins to define table relationships or minimise performance issues. What are these plugins? Select 3 Answers from the below options. Many to Many task relations. Schema map. Database Rotations. Data Archiving. Table cleaner.

Which of the following branding features can be configured? Select 4 Answers from the below options. Navigator position. Navigator background and text colours. Browser tab title. Banner image, text and colours. Navigator responses. System date/time formatting.

What operations can you do on the homepages with the Homepage deprecation help tool? Select 3 Answers from the below options. Duplicate a homepage. Create a global homepage. Retire a homepage. Convert a homepage. Restore retired homepages as dashboards.

What plugin must be activated to onboard a large volume of external users to a custom application in your instance?. Integrations - External Authentication Framework (com.glide.external.app). External User Self-Registration (com.snc.external_user_self_registration). External User Registration (sn_ext_usr_reg). User Registration Request (com.snc.user_registration).

You can add human-readable keywords to the URLs of portal pages to improve search engine optimisation (SEO) and click-through rates and help users understand what to expect on the page. What can be added as human-readable keywords to help with SEO? Select 2 Answers from the below options. Static content. Page ID. Page parameters. Dynamic page variables. Sys ID.

Which of the following is a way to add an application to a ServiceNow instance for development? Select 2 Answers from the below options. Use Studio to import an application from source control. Use Application Cross-Scope Access to load an application. Use the Create Application module to create an application. Use the ServiceNow Store to load an application. Use the Guided App Creator to create an application.

Which content type is NOT tracked in the history menu of the Next Experience Unified Navigation?. Homepages. Records. UI pages. Lists.

Which tickets are displayed under the Associated Requests tab on the standard ticket page in the Service Portal?. All universal tasks. All associated requests. All associated requests for which the current ticket is the parent. All universal requests associated with the current ticket.

Which of the following tabs are available by default for a submitted request on the Standard ticket page in the Service Portal? Select 2 Answers from the below options. Variable summarizer. Attachments. Activity. Variable editor.

Search engine optimisation (SEO) helps portal users find the necessary information and engage more with your portal. Adding SEO information to your public portal pages improves how external search engines index and rank pages to make them more findable. What information can you add to Service Portal pages to improve SEO? Select 3 Answers from the below options. Dynamic titles to portal pages. Meta tags to public pages. Human readable keywords to page URLs. Access restrictions to public pages. Images instead of long texts.

What are some of the benefits often recognised by branding your instance? Select 3 Answers from the below options. Gain user trust. Accelerate adoption rates. Create a shared identity. Reduce service desk calls. Share comprehensive assignment rules.

What ServiceNow component would you use to see which Applications and Modules contain the keyword ‘task’?. Database view. Help Sidebar. Favorites. Global search. Filter.

Administrators and users with the 'personalize' role can create view rules determining which views are conditionally available or pertain to specific user roles. How do users know what form view they see when accessing a record?. Open the Additional Actions menu and select the View menu item to see the current view. Open Form Designer to see the current view name. Each user can only see one view for a form, so the view name does not matter. View the form annotations to see the current view name. It is displayed next to or by hovering over the record's display name in the form header.

What is the purpose of Embedded Help on the ServiceNow platform? Select 4 Answers from the below options. Coach users on using a custom application. Display content based on query parameter values. Display content based on user role. Provide specific written or video-based instructions for a custom application. Provide help if the user's preferred language is English.

What are the components of the Now Platform Core UI interface? Select 3 Answers from the below options. Banner frame. Sidebar. Application navigator. Content frame. Workspace.

Which of the following are the accessibility enhancements in the Service Portal application? Select 3 Answers from the below options. Text size can be increased to 200% through your browser settings. Text-to-speech labels that you hear match the labels you see on the screen. Content can be zoomed up indefinitely without loss of functionality. The screen reader speaks new content without disturbing the current flow.

Administrators and application developers can create tables that do not exist in the base system to store application data. What are these tables called?. Child tables. Extended tables. Custom tables. Target tables. Related tables. Remote tables. Core tables.

Which icon allows you to access resources such as ServiceNow documentation and user guide?. Funnel icon. Lock icon. Gear icon. Question mark icon. Book icon. Magnifier icon.