Admin Certification: Setup and Configuration

A user at Northern Trail Outfitters is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two ways should the administrator help the user log into Salesforce ? Choose 2 answers. Log in as the user to unlock the user and reset the password. Reset the password policies to allow the user to login. Reset password on the user's record detail page. Use the unlock button on the user's record detail page.

When users log in to Salesforce via the user interface, which two settings does the system check for authentication ? Choose 2 answers. The role IP address restrictions. The user's Two-Factor Authentication for API Logins permission. The user's profile login hours restrictions . The user's Two-Factor Authentication for User Interface Logins permission.

The IT manager at Universal Containers is doing an audit of the system's security. How should the administrator provide a summary of the org's security health ?. Change the Organization-Wide Default to private to restrict visibility. Turn on Event Monitoring to track user events. Download the last six months of user login data. Run a Health Check to identify vulnerabilities.

Universal Containers has enabled Data Protection and Privacy for its org. Which page layouts will have the Individual field available for tracking data privacy Information ?. Account and User. Case and opportunity. Individual, User, and Account. Contact, Lead, and Person Account.

Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts. Which three password policies should an administrator configure ? Choose 3 answers. Prohibited password values. Require use of Password Manager App. Number of days until expiration. Maximum invalid login attempts. Password complexity requirements.

An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permission and a factor authentication for API Logins permission to a group of users . Which two prompts will happen when one of the users attempts to log in to Data Loader ? Choose 2 answers. Users need to get a security token from a trusted network using Reset My Security Token. Users need to connect an authenticator app to their Salesforce account. Users need to enter a verification code from email or SMS, whichever has higher priority. Users need to download and install an authenticator app on their mobile device.

A team of support users at Cloud Kicks is helping inside sales reps make followup calls to prospects that filled out an interest form online. The team currently does not have access to the Lead object. How should an administrator provide proper access ?. Set up Manual sharing. Configure permission sets. Assign a new role. Create a new profile.

Which tool should an administrator use to identify and fix potential session vulnerabilities ?. Security Health Check. Field History Tracking. Setup Audit Trail. Organization-Wide Defaults.

Which setting on a profile makes a tab hidden in the All App Launcher or viable in any app, but still allows a user to view records that would normally be found under this tab ?. Object Permissions. Tab Setting. App permissions. Pig wide Defaults.

Universal Containers has a private sharing model for Opportunities and uses Opportunity Teams. Criteria-based sharing rules are not used. A sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in the same role. The Salesforce administrator activates the old user record. The user is added to the same default Opportunity Teams, but is no longer able to see the same records the user worked on before leaving the company. What is the likely cause ?. Permission sets were removed when the user was deactivated. The record type of the Opportunity records was changed. The stage of the Opportunity records was changed to Closed Lost. The records were manually shared with the user.

An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update ?. Activate the critical update in a sandbox. Activate the critical update in production. Allow the critical update to auto-activate. Allow the critical update to auto-activate in a sandbox.

The administrator for AW Computing is working with a user who is having trouble logging in to salesforce. What should the administrator do to identify why the user is unable to log in?. Review the Password policies. Review the password history. Review the Login history. Review the Security token.

Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs. Which two options should the administrator suggest ? Choose 2 answers. Install in a sandbox. Download into a Trailhead Playground. Check edition compatibility. Test Drive in a production org.

An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records. What should the administrator do to control Delete access ?. Edit the profile for the users to remove Delete access from the objects. Use a muting permission set with a permission set group to mute selected permissions. Create a new permission set that has Delete access deselected for the objects. Create a new role that prevents Delete permissions from rolling up to the users,.

Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and want to share all cross-sell opportunities with a team of subject matter experts in their organization. The company has different roles, and Opportunity is set to Private. How should the administrator accomplish this ?. Change the organization-wide default for Opportunity from Private to Public Read/Write to open up access for the subject matter experts. Create a new role for the subject matter experts and give them access to the records with an owner-based sharing rule. Add the subject matter experts to a public group and give them access to the records with a criteria-based sharing rule. Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing.

Northern Trail Outfitters uses a custom object Invoice to collect customer payment. System field needs to be filled in on every Invoice record. How should an administrator ensure this requirement ?. Require the field on the record type. Create a Process Builder to set the field. Define an approval process for the field. Make the field universally required.

Cloud Kicks has the organization-wide sharing default set to private on the Shoe object. The sales manager should be able to contain shoe records for all of the sales reps on their team.Which three items should the administrator configure to provide appropriate access to the report ? Choose 3 answers. Report Subscription. Folder Access. Role Hierarchy. Field-Level Security. Custom Report Type.

An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and should be restricted from deleting any records. What should the administrator do to meet this requirement ?. Give the user View All access and assign them to the highest role in the role hierarchy. Create and assign a custom profile with Delete access removed for each object. Assign the standard System Administrator profile to the analytics user. Create and assign a permission set that includes Read, Create, and Edit access.

An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network What are our considerations for this configuration ? Choose 2 answers. IP address restrictions are set the profile or globally for the org. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions. Restrict 2 Security keys on the user's profile to enforce login hours. Assign single signed to a permission set to allow users to log in when outside the network.

Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product . What should an administrator do to satisfy this requirement ?. Create a user based sharing rule and an ad-hoc case team. Create permission sets and a public group. Create permission sets and a public group. Create and a criteria-based sharing rate.

A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user's password ? Choose 2 answers. Resetting the password will change the user's password policy. Resetting the user's password automatically unlocks the user's account. After resetting a password, the user may be returned to activate their device to successfully link to Salesforce. Single sign on users can reset the passwords using the forgot password.

An administrator supporting a global team of Salesforce users has been asked to configure company settings. Which two options should the administrator configure ? Choose 2 answers. Login Hours. Password Policy. Currency locally. Default Language.

Cloud Kicks (CK) has a new administrator who is asked to put together a memo detailing Salesforce usage to budget for upcoming purchases. Where should the administrator go to find out what type of licenses CK has purchased and how many are available ?. Search for licenses types in setup. Usage-based entitlements related list in company information. User licenses related list in company information. User management settings in setup.

Cloud Kicks has the organization-wide defaults for Opportunity set to Private. Which two features should the administrator use to open up access to opportunity records for sales users working ? Choose 2 answers. Sharing set. Sharing rules. Role hierarchy. Profiles.

An administrator at Cloud Kicks wants to deactivate a user who has left the company. What are two reasons that would prevent a user from being deactivated ? Choose 2 answers. The user is assigned in a workflow email alert. The user is in a custom hierarchy field. The user is the highest role in the role hierarchy. The user is part of a territory hierarchy.

The administrator for AWComputing is working with a user who is having trouble logging in to Salesforce. What should the administrator do to identify why the user is unable to log in ?. Pull the password history to ensure the password policy was followed. Review the login history for the user. Reset the security token for the profile. Check the attempted logins by running the setup audit trail.

Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs. What are two considerations when installing a managed package in a sandbox? Choose 2 answers. Any metadata changes to the package have to be recreated in production. The installation link has to be modified to test.salesforce.com. Install for Admins Only will be the only Install option available. The package will be removed any time the sandbox is refreshed.

An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company's business. Which two actions can be accomplished via the AppExchange? Choose 2 answers. Find certified developers and consultants. Download the Dataloader data tool. Install industry-specific solution templates. Download standard Lightning components.

Universal Containers has two sales teams, sales team A and sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role. How should the administrator share records owned by sales team A with sales team B?. Criteria-based sharing. Use manual sharing. Owner-based sharing. Hierarchical sharing.