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Al Associate 41 Description: Al Associate 41 Author:
Creation Date: 06/11/2024 Category: Others Number of questions: 41 |
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What is a key characteristic of machine learning in the context of AI capabilities? A. Uses algorithms to learn from data and make decisions B. Relies on preprogrammed rules to make decisions C. Can perfectly mimic human intelligence and decision-making. Cloud Kicks wants to develop a solution to predict customers product interests based on historical data. The company found that employees from one region use a text field to capture the product category, while employees from all other locations use a plckllst. Which data quality dimension is affected in this scenario? A. Completeness B. Accuracy C. Consistency. Cloud Kicks' latest email campaign is struggling to attract new customers. How can AI increase the company's customer email engagement? A. Create personalized emails B. Resend emails to inactive recipients C. Remove invalid email addresses. How does data quality impact the trustworthiness of Al-driven decisions? A. The use of both low-quality and high-quality data can improve the accuracy and reliability of AI-driven decisions. B. High-quality data improves the reliability and credibility of Al-driven decisions, fostering trust among users. C. Low-quality data reduces the risk of overfitting the model, improving the trustworthiness of the predictions. What is a possible outcome of poor data quality? A. AI models maintain accuracy but have slower response times. B. Biases in data can be inadvertently learned and amplified by AI systems C. AI predictions become more focused and less robust. Which statement exemplifies Salesforces honesty guideline when training AI models? A. Minimize the AI models carbon footprint and environment impact during training. B. Ensure appropriate consent and transparency when using AI-generated responses. C. Control bias, toxicity, and harmful content with embedded guardrails and guidance. Which Einstein capability uses emails to create content for Knowledge articles? A. Generate B. Discover C. Predict. Cloud Kicks wants to implement AI features on its 5aiesforce Platform but has concerns about potential ethical and privacy challenges. What should they consider doing to minimize potential AI bias? A. Integrate AI models that auto-correct biased data. B. Implement Salesforce's Trusted AI Principles. C. Use demographic data to identify minority groups. What is an example of ethical debt? A. Violating a data privacy law and falling to pay fines B. Launching an AI feature after discovering a harmful bias C. Delaying an AI product launch to retrain an AI data model . How does AI which CRM help sales representatives better understand previous customer interactions? A. Creates, localizes, and translates product descriptions B. Triggers personalized service replies C. Provides call summaries. What is the role of Salesforce Trust AI principles in the context of CRM system? A. Guiding ethical and responsible use of AI B. Providing a framework for AI data model accuracy C. Outlining the technical specifications for AI integration. Which type of bias imposes a system 's values on others? A. Societal B. Automation C. Association. Cloud Kicks discovered multiple variations of state and country values in contact records. Which data quality dimension is affected by this issue? A. Usage B. Accuracy C. Consistency. What is a Key consideration regarding data quality in AI implementation? A. Techniques from customizing AI features in Salesforce B. Data's role in training and fine-tuning Salesforce AI models C. Integration process of AI models with Salesforce workflows. What is the main focus of the Accountability principle in Salesforce's Trusted AI Principles? A. Safeguarding fundamental human rights and protecting sensitive data B. Taking responsibility for one's actions toward customers, partners, and society C. Ensuring transparency In Al-driven recommendations and predictions. A sales manager wants to improve their processes using AI in Salesforce? Which application of AI would be most beneficial? A. Lead soring and opportunity forecasting B. Sales dashboards and reporting C. Data modeling and management. How does the "right of least privilege" reduce the risk of handling sensitive personal data? A. By limiting how many people have access to data B. By reducing how many attributes are collected C. By applying data retention policies. What Is a benefit of data quality and transparency as it pertains to bias in generated AI? A. Chances of bIas and mitigated B. Chances of bias are aggravated C. Chances of bias are remove. The Cloud technical team is assessing the effectiveness of their AI development processes? Which established Salesforce Ethical Maturity Model should the team use to guide the development of trusted AI solution? A. Ethical AI Prediction Maturity Model B. Ethical AI Process Maturity Model C. Ethical AI practice Maturity Model. Cloud Kicks wants to evaluate its data quality to ensure accurate and up-to-date records. Which type of records negatively impact data quality? A. Structured B. Complete C. Duplicate. Cloud Kicks is testing a new AI model. Which approach aligns with Salesforce's Trusted AI Principle of Incluslvity? A. Test only with data from a specific region or demographic to limit the risk of data leaks. B. Rely on a development team with uniform backgrounds to assess the potential societal implications of the model. C. Test with diverse and representative datasets appropriate for how the model will be used. What is the most likely impact that high-quality data will have on customer relationships? A. Increased brand loyalty B. Higher customer acquisition costs C. Improved customer trust and satisfaction. A developer has a large amount of data, but it is scattered across different systems and is not standardized. Which key data quality element should they focus on to ensure the effectiveness of the AI models? A. Performance B. Consistency C. Volume. Cloud Kicks learns of complaints from customers who are receiving too many sales calls and emails. Which data quality dimension should be assessed to reduce these communication Inefficiencies? A. Duplication B. Usage C. Consent . Which best describes the different between predictive AI and generative AI? A. Predictive new and original output for a given input. B. Predictive AI and generative have the same capabilities differ in the type of input they receive: predictive AI receives raw data whereas generation AI receives natural language. C. Predictive AI uses machine learning to classes or predict output from its input data whereas generative AI does not use machine learning to generate its output. Cloud Kicks wants to ensure that multiple records for the same customer are removed in Salesforce. Which feature should be used to accomplish this? A. Duplicate management B. Trigger deletion of old records C. Standardized field names. Cloud Kicks uses Einstein to generate predictions out is not seeing accurate results? What to a potential mason for this? A. Poor data quality B. The wrong product C. Too much data. Cloud kicks wants to develop a solution to predict customers' interest based on historical data. The company found that employee region uses a text field to capture the product category while employee from all other locations use a picklist. Which dimension of data quality is affected in this scenario? A. Accuracy B. Consistency C. Completeness. Which type of bias results from data being labeled according to stereotypes? A. Association B. Societal C. Interaction. What is machine learning? A. AI that can grow its intelligence B. AI that creates new content C. A data model used in Salesforce. An administrator at Cloud Kicks wants to ensure that a field is set up on the customer record so their preferred name can be captured. Which Salesforce field type should the administrator use to accomplish this? A. Multi-Select Picklist B. Text C. Rich Text Area. A business analyst (BA) wants to improve business by enhancing their sales processes and customer.. Which AI application should the BA use to meet their needs? A. Sales data cleansing and customer support data governance B. Machine learning models and chatbot predictions C. Lead scoring, opportunity forecasting, and case classification. What are the potential consequences of an organization suffering from poor data quality? A. Low employee morale, stock devaluation, and inability to attract top talent B. Revenue loss, poor customer service, and reputational damage C. Technical debt, monolithic system architecture, and slow ETL throughput. Cloud Kicks wants to optimize its business operations by incorporating AI into its CRM. What should the company do first to prepare its data for use with AI? A. Remove biased data. B. Determine data availability. C. Determine data outcomes. Cloud Kicks wants to use Einstein Prediction Builder to determine a customer's likelihood of buying specific products; however, data quality is a... How can data quality be assessed quality? A. Build a Data Management Strategy. B. Build reports to expire the data quality. C. Leverage data quality apps from AppExchange. Cloud Kicks wants to create a custom service analytics application to analyze cases in Salesforce. The application should rely on accurate data to ensure efficient case resolution. Which data quality dimension Is essential for this custom application? A. Consistency B. Duplication C. Age. How does a data quality assessment impact business outcome for companies using AI? A. Improves the speed of AI recommendations B. Accelerates the delivery of new AI solutions C. Provides a benchmark for AI predictions. Which features of Einstein enhance sales efficiency and effectiveness? A. Opportunity List View, Lead List View, Account List view B. Opportunity Scoring, Opportunity List View, Opportunity Dashboard C. Opportunity Scoring, Lead Scoring, Account Insights. Cloud Kicks implements a new product recommendation feature for its shoppers that recommends shoes of a given color to display to customers based on the color of the products from their purchase history. Which type of bias is most likely to be encountered in this scenario? A. Confirmation B. Survivorship C. Societal. Cloud Kicks plans to use automated chat as its primary support channel. Which Einstein feature should they use? A. Discovery B. Bots C. Next Best Action. In the context of Salesforce's Trusted AI Principles what does the principle of Empowerment primarily aim to achieve? A. Empower users to off all skill level to build AI application with clicks, not code. B. Empower users to contribute to the growing body of knowledge of leading AI research. C. Empower users to solve challenging technical problems using neural networks. |
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