communication skills (mid term)

Which method of communication is emphasized as a crucial skill in the document?. Listening. Speaking. Reading. Writing.

What percentage of waking hours do many people spend in some form of communication?. 50-60%. 70-80%. 80-90%. 90-100%.

Which of the following is NOT listed as one of the needs that communication fulfills in an organization?. To feel respected. To create confusion. To cause change of action. To avoid something unpleasant.

What is the recommended approach to asking for what you want in order to get more cooperation from others?. Use generalizations. Use negative language. Be specific and action-oriented. Avoid explaining your requests.

What is the recommended approach for speakers when sending a message, according to the document?. Use accusatory "you" statements. Express messages vaguely. Check or build common understanding. Avoid clarity and sensitivity.

What is one of the key actions highlighted for evolving communication skills in everyday life?. Avoiding conversations. Practicing in isolation. Giving emotional support. Limiting interactions.

Which of the following is NOT mentioned as a way to practice evolving communication skills?. Solving problems together. Creating islands of cooperation. Avoiding all arguments. Expressing more appreciation.

Which method of communication is highlighted as the least used in the document?. Listening. Speaking. Reading. Writing.

When sending a message as speakers, what should people do with respect to the words they use, as highlighted in the document?. Use complex language. Avoid common understanding. Check or build common understanding. Use vague language.

How can indexes, tables of contents, and glossaries help in communication, according to the document?. By creating confusion. By limiting technical information. By avoiding assimilation. By helping assimilate technical information.

When providing logical solutions under stress or conflict, what risk is associated with focusing on logic, according to the document?. Enhanced emotional understanding. Improved communication. High-risk response-blocking communication. Avoiding facts.

What is the significance of active listening in overcoming communication roadblocks, as mentioned in the document?. It promotes diversion. It improves mutual understanding. It limits understanding. It avoids involvement.

What is one of the key actions to practice evolving communication skills in everyday life?. Avoiding problems. Limiting emotional support. Seeing each conversation as an opportunity to grow. Ignoring interactions.

What is the potential pitfall of spending much energy and time on developing a communication strategy and quickly producing the communication means, as highlighted in the document?. Lack of necessary quality in means. Avoiding strategy development. Sound strategy implementation. Effective communication efforts.

Why does communication seem easy but is actually hard to do effectively?. Lack of communication barriers. Interpretation of messages. Ambitions of communication being met. Negative side effects of communication.

If someone achieves the desired level of objective through communication, we can say that it is. effective communication. Kottler’s Model. Message.

defines communication as social interaction through messages: Theodorson. Communication. Osgood. Gerber.

Communication Useful in training of professionals and acquisition of: Cognitive skills. Psychomotor skills. Social. all the above.

Theodorson said There is communication wherever one system or source influences another. True. False.

To achieve effective communication, you should.... consider audience's Technical Background. consider your information needs.

One of the causes of communication failure is... considering audience's cultural Background. consider Audience's knowledge of the subject. Audience resistance.

you should avoid using words like... businessman. business person. manger. Firefighter.

It is better to use gender-neutral terms like.…. police officer. Sales girl. fireman. housewife.

the medium is a component of Communication. True. False.

must be clear and easy. context. Feedback. message. sender.

Sender is also known as decoder. True. False.

Receiver is also known as Encoder. True. False.

According to Kottler’s model of communication, all elements could be classified into... Parties. Tools. Functions. All of them.

All the following are models of communication except... Interactive. transactional. Shannon’s model. public model.

Type of communication that requires strategy and tactics…. Public comm. Group comm. personal comm. verbal comm.

Type of communication that people send messages to each other without talking... Nonverbal comm. group comm. public comm. personal comm.

Group communication takes places in contexts that mix... Interpersonal comm. and public comm. interpersonal comm. and social clustering. social clustering and public comm. none of the above.

Communication is discrete and solitary. True. False.

Communication can be symbolic. True. False.

All the following are goals of communication except... Inform. Persuade. Argument. Build relationships.

Effective communication depends on... Active listening. stress management. Emotional awareness. All of them.

Active listening depends on all the following except... Avoid creating a bad environment. focus fully on the speaker. interrupting the speaker. avoid seeming judgmental.

Which of the following is a type of non-verbal communication?. Posture. Eye contact. Tone of voice. All of them.

Effective communication cannot help you to influence others. Effective communication cannot help you to influence others. True. False.

70% of workplace issues are communication related. True. False.

To read nonverbal Communication you must: a- watch People. b- Be aware of individual differences. c- cross your arms and legs. Both a, b.

Raising eyebrows signals.. resistance to your ideas. stress. anxiety about approval. discomfort.

Copying your body language is a bad thing. True. False.

Real smiles crinkle the eyes. True. False.

Posture signals. lying. telling the story. discomfort. anxiety about approval.

Social Distancing helps you to keep in touch with others. True. False.

To manage your stress, You should not: a- Find sensory inspiration. b- Don't use any of your senses. c- make quick stress relief. Both a, c.

To make stress tolerance you should not: Do more of the "bad things". Exercise. Relax. Respond to today.

communication is used for conveying the message. true. false.

to achieve effective Communication, you should Consider audience’s informational needs. true. false.

internal means the response to query may be by e-mail or fax. true. false.

Communication refers to the process of the message rather than the nature of it. True. False.

The audience consumes information in the same way. true. false.

The information transferred must be understandable to the receiver. true. false.

The message is the meaning produced by the receiver. true. false.

Spoken channels include letters, newspaper and magazine articles. true. false.

Written channels include face-to-face conversations. true. false.

Face-to-face communication also allows for instant feedback. true. false.

An incomplete message leads to persuade the receiver. true. false.

Choice of communication channel affects communication. true. false.

Poor presentation of the message can result in wrong responses. true. false.

Message in oral communication, is influenced by the language used. true. false.

Oral communication is time-consuming. true. false.

There is no immediate feedback in written communication. true. false.

Nonverbal communication is all about the body language of speaker. true. false.

Facial expressions are an important element of non-verbal communication. true. false.

Scientific writing may take the form of reports, articles, and theses. true. false.

Communication affects teamwork in positive and negative ways. true. false.

Verbal communication is talking without speaking a word. true. false.

Communication is any interaction that transmits information. true. false.

Speed is usually not linked with the cost of channel selected. true. false.

Oral communication includes face-to-face conversations. true. false.

The _______________ is the person who transmits the message. receiver. driver. sender. cleaner.

_______________ is the person who notices and decodes and attaches some meaning to a message. receiver. driver. sender. cleaner.

Message is any signal that triggers the response of a _________. receiver. driver. sender. cleaner.

The response to a sender message is called _________. food bank. feedback. food. back.

_________ refers to all these factors that disrupt the communication. nonsense. noise. nowhere. nobody.

Our dress code is an example of _____________ communication. verbal. nonverbal. written. spoken.

_______________communication includes tone of voice body language, facial expressions etc. nonverbal. verbal. letter. notice.

Letter, e-mail telephone are examples of __________. message. feedback. channel. encoding.

The person who transmits the message is called the ____. sender. gives. taker. receiver.

In oral presentation outside your organization you must first give the audience a ______ of your organization. flash back. background. front view. forward view.

It is the medium through which the message is sent. Channel. Feedback. Message. Receiver.

Which of the following elements of communication refers to the information or ideas conveyed by the speaker?. Channel. Context. Message. Receiver.

Includes all forms of communication that do not use words. Written. Text. Oral. Non-verbal.

An example of non-verbal communication is. Talking on the phone. Texting on the phone. Emailing. Waving.

Includes all forms of communication which use words. Oral. Body language. Verbal. Written.

This type of communication is speaking to teachers and students. Written. Non verbal. Oral. Body language.

All are examples of communicating non-verbally expect. Gestures. Voice. Posture. Touch.

The element which refers to the source of message?. Barrier. Context. Feedback. Sender.

Communication is always a …………… way process. One. Two. Three. Four.

What is Body Language?. Postures, gestures, and facial expressions. The exchange of information through the use of words. Your words say one thing but your body languages say another. Speak from your point of view.

Which of the following is an example of audience’s feedback?. a- Laughter. b- silence. c- half-closed eyelids. all of the above.

What are the types of communication?. Face time. Listening. Facebook. Nonverbal & verbal.

The person who receives the message. Decoder. Sender. Receiver. Feedback.

Which of the following is a type of non-verbal communication?. Letters. Body Language. Telephone calls. Email.

Communicating using your mouth. Collaboration. Oral. Non-verbal. Context.