CSA 2026 - 08

On a Form header, what is the three bar icon called?. Pancake icon. Additional Actions or Context Menu. Hamburger icon. Cake icon.

What component causes a flow to run after a record has been created or updated?. Date-based trigger. On-change trigger. Record-based trigger. Application-based trigger.

What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.). Browser tab title. Module text color. Base theme. Header background color. Banner Image. Base theme. Animation style.

When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?. Turn your computer off and on again. Clear browser cache. End Impersonation. Log out and back in.

Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?. System Notification > Email > Notifications :. Administration > Notification Overview. System Properties > Email > Settings. User Preferences > Email > Notifications.

A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?. Create New module has a broken link. Known intermittent issue with UIM5. User should be using Chrome instead of Explorer for their browser. User has read role, but not the write role on the Inventory table.

On the knowledge base record, which tab would you use to define which users are not able to write articles to the knowledge base?. Can Contribute. Cannot Author. Cannot Contribute. Cannot Write.

On a filter condition, which component is always a choice list?. Operator. Filter Criteria. Operation. Match Criteria.

Which tool is used to define relationships between fields in an import set table and a target table?. Transform Schema. Schema Map. Dictionary Map. Transform Map.

Which features allow you to update multiple records at one time? (Choose two.). List Editor. Field Update Action. Bulk Record Update. Data Remediation Dashboard. Update Selected Action.

What tool is used to import data from various data sources, and map that data into ServiceNow tables?. Transform Set. Data Pack. Update Set. Import Set.

Which system property is added and set to true in order to see impersonation events in the System Log?. glide.sys.all_impersonation. glide.user_setting. glide.impersonation_setting. glide.sys.log_impersonation.

Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role, and the user. criteria admin role, plus has permissions to create Items and Services?. Sys Admin [sys_admin]. Catalog Admin [catalog_admin]. Catalog Author [sn_catalog_write]. Item Admin [sn_item_admin].

Which testing framework is used to test ServiceNow Applications?. Test Driven Framework (TDF). Junit. Selenium. Automated Test Framework (ATF).

An order from the Service Catalog has been placed. Two records in the Platform are created as a result. Which two records are associated with this newly ordered item? (Choose two.). A record of sc_req_item table. A record of sc_task. An incident record. A change record.

What is the name of the string that displays filter criteria?. Breadcerumb. Choice. CMenu. Topic.

Which data consistency settings can be achieved using UI Policy? (Choose three.). Setting fields to accept the data in an expected format. Setting fields to accept the data with 'n' number of characters. Setting fields hidden. Settings fields read-only. Setting fields mandatory.

A customer wants to be able to identify and track components of their infrastructure that support their eECommerce service. What ServiceNow. Asset Management. Discovery. Configuration Management (CMDB). Service Mapping. Performance Analytics.

The Report Designer contains different sections for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report?. Type. Properties. Configure. Data.

When building an extended table from a base table, which fields do you need to create? (Choose two.). The fields that are not in the base table. The mandatory fields for the base table. The fields that are specific to the extended table. The reference fields for the base table.

As administrator, what must you do to access features of High Security Settings?. Impersonate Security Admin. Select Elevate Roles. Add security admin role to your user account. Use System Administration > Elevate Roles module.

What component of the ServiceNow infrastructure defines every table and field in the system?. Schema. Field Map. Table Class Manager. Dictionary.

For your implementation, the following tables are extended from each other: * Incident table is extended from Task table. * Super Incident table is extended from Incident table. In this situation, which table(s) are Parent, Child and Base tables? (Choose five.). Super Incident table is a Parent table. Incident table is a Child table. Super Incident table is a Base table. Incident table is a Base table. Incident table is a Parent table. Super Incident table is a Child table. Task table is a Parent table. Task table is a Base table.

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?. On Search, select State, type not Resolved, press enter. On State column title, right-click, select Filter Out > Resolved. On the list of records, locate and right-click on the Resolved value, select Filter Out. On the list of records, locate and right-click on the Resolved value, select Exclude.

On what part of the ServiceNow instance, would you find the option to Impersonate User?. User Menu. Content Fame. Application Navigator. Module.