Design thinking does not see failure as a threat as long as it happens early and is used as a springboard for further learning - in other words, "_________________".
Note: There is 1 correct answer to this question. Fear of Failure Iterate ideation phase Fail early to succeed sooner Funky prototyping.
What is a characteristic of an insight? Note: There is 1 correct answer to this question. The understanding of the true nature of something The understanding of the pain point a user has The understanding of tasks and process steps described by users The understanding of the user´s key needs.
What is the objective of the “a day in the life” technique? Note: There is 1 correct answer to this question To identify areas for simplification To put personas in context To understand the productivity of personas To identify redundancies.
What rules do you apply when defining a design challenge? Note: There are 3 correct answers to this question After completing the scoping phase, the design challenge cannot be rephrased anymore The design challenge needs to be aligned and defined together with the client The design challenge has to refer to a concrete persona in the context of the problem space The design challenge should have the right balance between open and close phrasing The design challenge sets the scope for a Design Thinking project.
Design Thinking implies an emotional journey. How do participants typically feel during synthesis?
Note: There are 2 correct answers to this question Excited Innovative Frustrated Confused.
Why is the important to run the first minutes of the brain dump exercise in a silent mode? Note: There are 2 correct answers to this question A challenge-related comment would influence the divergent perspectives It prevents discussion in order to lower political barriers It ensures that all participants focus on the topic It helps to stay away from the solution mode.
What are the general rules in a Design Thinking session? Note: There are 3 correct answers to this question Fail early, fail often Think user centric Explain your ideas in a creative way Convince, don´t confuse Defer judgment.
You are in the prototyping phase and the team should build low-fidelity prototypes. One team member is distracted and starts looking at e-mails. How do you manage this situation? Note: There is 1 correct answer to this question Close the gap and engage yourself in the prototyping activities Remind the team member to be in or out Encourage the rest of the team to start work and ask them to get the distracted team member involved later Do not intervene as prototyping can be done by a subset of the team.
What are key principles that a design team should follow when validating a prototype with users? Note: There are 2 correct answers to this question Be open for new ideas and insights Let the prototype do the talking Present the prototype factually Focus on the positive aspects of your prototype.
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