DSD Knowledge Measure Training Module 3

Which of these is NOT a possible reason for RoadNet not to work?. Citrix is not installed on the user's machine. User's AD account is locked. Internet Explorer is not 6.0. None of the above.

User is unable to view invoices in Route Manager? What could be the possible reason?. User is accessing the old website of Route Manager. User is not having IE 6.0. User is missing Adobe Acrobat Reader. User is missing Citrix Web Plugin.

Which of these software need IE 6.0 to run smoothly?. IXOS. Road Net. DRP. Route Manager.

User reports that a driver's name is missing in Roadnet and needs to be added. What needs to be done to fix this issue?. Add the driver GSN to APLNGROADNET group in AD. Put a ticket to Master Data Team to add user in the list. Put a ticket to PB_AP_Roadnet team. Put a ticket to PB_AP_Apacheta team.

Which Citrix website should I access, to launch RoadNet?. http://mycitrix/Citrix/Beverages/AccessPlatform/auth/login.aspx. http://citrixweb/Citrix/MetaFrame/auth/login.aspx. https://mydps.dpsg.com/dpspartners. None of the above.

What is the correct sequence for the following processes in DSD Life Cycle? A) Driver Check-out Process B) Load Adjustment Process C) Cashiering Process D) Pick List generation. D -> A -> B -> C. B - > D -> A -> C. D -> B -> A -> C. Mention your own sequence here.. if above are incorrect........

Hand Helds Computers send/receive information to/from which application on a daily Basis?. DRP Application. Road Net. Route Manager. ACE Console.

Which team uploads all the data, that comes into the HHC?. HP. Apacheta team. Master Data team. SAP C2C team.

How long does a customer security code remain valid for use?. Only for the same day of generation. It would be valid till next visit of the sales guy for the same customer. Dispatcher defines the time span while generating it. Valid till the sales HHC doesn't T-COMM the next day.

User want to override the pricing of a product for a customer. What should he do?. Choose a different price on the HHC while taking order. Get a Customer Security Code. Get a Route Security Code. Have dispatcher change the price in Route Manager and T-comm again.

Which TAB on Route Manager should I use to see order history for a customer?. Reports TAB. Customer Service TAB. Maintenance TAB. Order History cannot be seen on Route manager. That is accessed via SAP SP7.

My Warehouse ran out of stock for a particular item in an order while loading the truck? How can we correct this in the system?. Update the order details in Route Manager and re-route the information to Roadnet to generate the correct Load Documents. Modify the order in HHC and T-COMM again to reflect in system. Use Customer Service Screen to accordingly correct the customer orders and re-run the process. Do Load adjustment of that route and export inventory to reflect in system.

What is the default view on Route Dispatch TAB in Route Manager which pulls the sales orders?. By sequence of orders received. By Delivery Route. Random listing, not based on any criteria. By Sales Route.

Where can I see the ON STREET STATUS for today?. Fleet Loader. RoadNet. Route Manager. DRP.

Which of these is NOT a possible reason for login issue with Route Manager?. User's AD account is locked. User is not having access to Route Manager. User is keying incorrect password. User is having higher version of IE than 6.0.