dumborat part 1

During set up a salesforce admin is unable to install the health cloud claims unmanaged package. What is the reason?. The health cloud managed package is missing. The health cloud permission set license is missing. The administrator is not registered in AppExchange. The administrator doesn’t have health cloud license.

A Health Cloud administrator would like to setup a new default sub-tab when opening record, where in the setup menu would the administrator go to accomplish this?. Custom Permissions. Custom Settings. Custom Labels. Custom Metadata Types. Custom Object.

A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes. Which Health Cloud capability should a consultant leverage to assist the provider?. Intelligent Appointment Management. Medication Management. Integrated Care Management. Virtual Care.

Which Data Model Leverages external objects to support the use Case?. Care Observations. Claims. Member Plan. Clinical Service Requests.

Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license. Which permission set license should a consultant assign in this scenario?. Field Dispatch Scheduler. Manage Home Health. Healthcare Visit Manager. Execute Health Scheduling.

Which entity in Health cloud is used to store the details of a vaccine being administrated?. Procedure. Patient Immunization. Medication. Encounter.

A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information. Which group of people should a consultant work with to identify pain points and define project requirements?. (Persona) General physician (Stakeholder) Salesforce administrator (Stakeholder) Marketing Cloud administrator. (Persona) Contact Center agent (Stakeholder) Salesforce administrator (Stakeholder) Integration architect. (Persona) Care coordinator (Stakeholder) Salesforce administrator (Stakeholder) Tableau developer. (Persona) Contact Center agent (Stakeholder) Tableau developer (Stakeholder) MuleSoft developer.

A consultant needs to implement Health Cloud and is in the discovery stage of the project. Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture?. Identify personas involved and their existing pain points. Start writing Apex code to customize Health Cloud. Build an architecture diagram depicting Health Cloud integrations. Create business process diagrams to understand information flow. Identify key stakeholders and how they measure success.

Makana Pharmaceutical is planning to run a Patient support program on Health Cloud. A System Administrator has been tasked to ensure the platform encryption has been configured. The patient’s name is stored on firstname and lastname fields on the person account record. Firstname and Lastname field have been identified as holding PHI(Personal Health Information) data. They are also important search criteria commonly used by Users to find a patient record. The Compliance team has indicated that all PHI Data must be encrypted at rest. What is the best practice for platform encryption configuration for this solution?. Encrypt all PHI/PII data. Encrypt all data. Use Class Encryption to encrypt field identified as PHI. Use a Deterministic Encryption Policy on Account FirstName & LastName fields. Use a Probabilistic Encryption Policy on Account FirstName & LastName fields.

A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests. Which capability in Health Cloud helps the payer accomplish this?. Provider Network Management. Intelligent Appointment Management. Utilization Management. Integrated Care Management.

Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility. Which Health Cloud feature should a consultant implement to fulfill this requirement?. Provider Relationship Card. Provider Network Management. Facility Relationship Center. HCProvider360 FlexCard.

In which three ways does Health Cloud meet compliance and regulatory requirements? (Choose three.). Health Cloud helps HIS organization achieve HIPAA compliance. Health Cloud is HIPPA certified. Health Cloud is HL7 compliant. Health Cloud is HITRUST certified. Health Cloud is GDPR certified.

Which of the following is a valid Life Science Program Management data object ? (Choose threE. Care Program Problem. Care Program Team Member. Care Program Provider. Care Program Enrollee Product. Care Program Enrollee Campaign.

Which three standard objects are used in the workflow to manage utilization data? (Choose 3). Care Request Plan. Care Diagnosis. Care Authorization. Care Request. Care Request Drug.

How should Members and Patients be represented during the basic set-up of Health Cloud console for Care Coordinators and Managers as per the Salesforce recommendation?. The Individual data model may be used to represent Members and Patients. Leveraging Candidate Accounts are the recommended approach to represent Members and Patients. Salesforce recommends using Member Accounts to represent Members and Patients. Leveraging Person Accounts is the recommended approach to represent Members and Patients.

Which type of files can be uploaded as Consent Documents in secure folders of Health Cloud for a Care Program? (Choose two). Copy-protected PDF files. Opt out consent documents. Authorization consent forms. Files that are smaller than 2 – Simple Application 5MB. Password protected files.

Which 3 of the components are customizable in HC?. Timeline. EHR Data. Life Events. Patient Card. Custom Label.

A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking. What are some key considerations and recommended practices for supporting compliance in Salesforce?. Use Role Hierarchy to control data access, implement password policies for user accounts, and use IP Restrictions to limit access to trusted ^ networks. Enable Salesforce Shield to monitor data access and usage, configure Data Classification for sensitive data, and use Event Monitoring to track user activity. Enable Field Audit Trail, implement encryption for sensitive data, and configure two factor authentication for all users. Use the Salesforce Security Health Check to identify vulnerabilities, implement custom profiles and permission sets to control data access, and configure Data Loss Prevention policies to prevent data leakage.

How does an administrator display device information on a patient card?. Create an Asset record and create a care registered device record that look up to the patient. Create a custom field on the EHR_Patient object with a formula that return the information. Create a custom field on the EHR_DeviceRequest object with a formula that return the information. Create a custom field on the EHR_MedicalDevice object with a formula that return the information. Create a custom field on the FilterCondition__c object with a formula that return the information.

Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality. Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Management?. Health Cloud Standard permission set. Provider Network Management permission set. Health Cloud Utilization Management permission set. Health Cloud Foundation permission set.

An admin wants to enable their users to leverage Provider Search,which denormalized object holds data to support this feature. HealthCare Provider Facility. Provider Search Sync Logs. HealthCare Provider. Care Provider Searchable field.

How Should Members and Patients be represented during the………… Managers as per the Salesforce recommendation?. Leveraging Person Accounts is the recommended approach to ………. The individual Data Model may be used to represent members ………. Salesforce recommends using Member Accounts to represent members ……. Leveraging Candidate Accounts are the recommended approach to ……….

Which three options explain why the new clinical data model in Health Cloud is labeled as FHIR aligned and not FHIR compliant? (Choose three). Some entitles have additional non-FHIR attributes to increase the usability of the data within Salesforce. The cardinality of a few attributes has been changed (e.g. in picklist scenarios). Not all attributes in a given FHIR resource may be supported. It does not utilize the latest FHIR R4 standards. It only aligns with FHIR 0STU2 specs.

Clinicians want to see an overview of the patient’s life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan. What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?. Life Goals. Life Events. Household Map. Milestones. Life Map.

Bloomington Caregivers is implementing Virtual Care in Health Cloud. Which three steps are required as part of the setup?. Configure Provider Search. Set up and configure Salesforce Scheduler. Connect to an external electronic health record (EHR) scheduling system. Assign Health Cloud Video Calls permission set. Install the Virtual Care unmanaged package.

A MedTech company needs to manage its run rate business to ensure contract compliance for its customers. Which two features of Health Cloud should a consultant recommend the company use?. Remote Device Monitoring. MedTech Accelerator. Advanced Account Forecasting. Sales Agreements.

What is the best practice when transitioning an org from Service Cloud to HC?. Approach depends on how each customer uses their org. Any other options may be used. Put HC use cases in a new org, leave only Service Cloud use cases in an existing org. Migrate the entire org in place. Build out HC capabilities in a new org, then migrate all users and data.

How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console?. In the CardView dropdown custom setting for that tab, enter Default for Category Name. In the CardView dropdown custom setting for that tab, select Subtab for Tab Type. Edit the Patient Card configuration for the tab and enable Default Subtab. In the CardView dropdown custom setting for that tab, enable Default subtab.

Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment ?. Einstein Vision. Einstein Analytics Predictions. Einstein Bots. Einstein Activity Capture.

Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network. What is available to extend the reporting capability of Health Cloud?. Care Management Extension. CRM Analytics for Health Cloud. Insights for Health Cloud. Reporting unmanaged package.

The Salesforce administrator for Lake Tahoe Hospital would like to implement Utilization Management. What are the design consideration that administrator has to be aware of when creating the application? (Choose two.). Path can not be used to visually represent the status of a care request. Care request functionality is included in the Health Cloud managed package. Each Care request has to have an associated case. New Care requests can be created using the ‘create care request’ component. Care requests has empower components that can be exposed within Communities.

A bug is assigned to a developer stating that when an address contains data in the Address Line 2 field, the FlexCard display adds additional line, causing formatting issues. How should the developer handle this in a DataRaptor without changing the underlying data structures?. Modify the Extract DataRaptor to concatenate the address fields by using a formula. Replace the Extract DataRaptor with a Transform DataRaptor to convert the data as needed. Create a new Turbo Extract DataRaptor to trim the Address data in both fields. Add a Load DataRaptor to write the data into one new custom field.

Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation. What is an important consideration when implementing this in Health Cloud?. An administrator can create an override filter field on the person account. If a user cannot access a field used in a fitter on a patient or member list, they will not be able to see the list. An administrator can create lists or add records to existing lists from the Campaign object. Fitter logic for patient or member lists is controlled by formula fields on records.

A company based in the United States requires a way to track medications that patients take in a standardized format and detect potential drug-to-drug interactions. Which two Health Cloud solutions should a consultant recommend?. Medication Audit. Medication Review. Medication Reconciliation. Medication Administration.

Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.). Primary Care Coordinator. List of Patient/Member Conditions. Gender. Thumbnail of Chatter Photo. Date of Birth and Age.

Which of the standard objects are included in the Care Plan Data Model?. Crae programs,Product,Patients. Life Events. Benifits,Barriers,Provider Education. Case,Problems,Goals,Tasks,Care Plan Templates.

A Health Cloud administrator is working to create an external facing site to allow patients to find providers within their network. The site is being built by Experience ClouD. The administrator needs to determine what access external users must be granted to allow patients to search and find Providers that fit selected criteriA. Which object do the external user need read access to?. CareProviderFacilitySpeciality. HealthcarePractitionerFacility. CareProviderSearchableField. CareProviderSearchConfig.

A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter. Which record should the consultant configure to accomplish this?. Linked Identity Search Detail. Identity Verification Process Detail. Verification Search Feature. Identity Verification Parameter Item.

An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?. Assign the users permissions to be able to view the Timeline before adding it to the Timeline component. Add the Timeline component to the Patient Lightning page and activate the Timeline. Add the Timeline component to the Patient Lightning page and select the Timeline. Add the custom object to the Timeline after deployment, then add it to the Timeline component.

Bloomington Caregivers uses Health Cloud and has an integration setup with an external payer system. Which three business level APIs should a consultant recommend to help the payer organization electronically receive requests for services?. Admission, Discharge, and Transfer (ADT). Prior Authorization. Care Services. Benefit Verification. Referral Request.

Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model. Which two steps should a consultant take to complete this?. Use the Health Cloud Clinical Transition tool. Leverage the Health Cloud FHIR API. Use Data Loader to load the respective data. Map objects and fields to the target objects.

Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud. Which Health Cloud add-on should a consultant recommend to fulfill this requirement?. Allergy intolerance. RxNorm DDI connectivity. Medication interactions. Medication Management.

Which two steps can an administrator take to configure the Care Program enrollment flow? (Choose two.). Customize the provider site flow. Customize the care coordinator flow for patient. Use the patient approval flow. Use the provided enrollment flow out of the box. Customize the out of the box enrollment flow template to match requirements.

Which three types of Electronic Health Record data transmitted via HL7 can be stored in Salesforce objects? (Choose Three.). Continuation of Care document (CCD). Observation Results (ORU). Personal Health Record (PHR). Admission, Discharge, Transfer Data (ADT). Clinical Document Architecture (CDA).

An administrator is configuring security for a patient list. Which three considerations should the administrator take into account to ensure proper access to the list?. Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list. Users with profile or permission sets that restrict access to an object cannot create a list using that object. Administrators can restrict access using HCPatientLisrSecurity custom setting. When a user's field-level security restricts access to a field used as a display column, the column does not appear in the list. Administrators can create restriction rules to offset a private organization-wide default setting.

Which underlying object helps with sales compliance with sales agreements?. Opportunities. Contacts. Orders. Forecasts.

A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration. Which Health Cloud component should a consultant recommend for the Member record page?. Benefits Verification. Eligibility Validation. Benefits Coverage. Coverage Confirmation.

Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features. Which Health Cloud feature should a consultant recommend the company use in this scenario?. Customer Identity OmniScript Templates. Reusable Verification FlexCards. Verify Customer Identity Process Flow. Identity Verification Flow Templates.

Which of the following Salesforce and Health Cloud objects can be used to represent Provider and their relationship in a Provider Management data model? (Choose Three.). Contact. Healthcare Practitioner Facility. Lead. Case. Healthcare Provider.

Which of the following capabilities of the provider search would a customer service Agent use to help payers to find the right provider? (Choose Three). Use Provider search in an authenticated community page. Use provider search in an unauthenticated community page. Control the list of the fields displayed in the search panel and search results. Use custom fields defined in healthcare provider and healthcare Practitioner Facility entities as part of the search provider. Use custom fields defined in any entities within the Provider data model in Health cloud as part of the search component.

A pharma company is implementing Health Cloud and trying to track insurance details related to its patients. The company wants to track: • A list of all payer organizations • The plans offered by a given payer • The standard benefits available under a plan • Which plan a given patient is enrolled in and their specific insurance details Which set of objects should a consultant implement to meet these requirements?. Account, Purchaser Plan, Member Benefit, Insurance Plan. Purchaser, Insurance Plan, Insurance Benefit, Plan Detail. Account, Purchaser Plan, Plan Benefit, Member Plan. Payer, Plan Offering, Coverage Benefit, Member Plan.

What is the difference between Care Program and Care Plans in Health Cloud? (Choose 1 – Recall concept / Remember.). Care Programs track a patient’s overall health journey, while Care Plans are more focused on specific care needs. Care Plans can be exposed in a community while Care Programs cannot. Care Plans are only used by Providers & Payers while Care Programs are only used by Life Sciences companies. Care Programs are just a different type of Care Plan which capture more details such as financial information. Care Programs are an extension on Care Plans.

The Salesforce administrator for ABC Policies Inc, a Health Care Payer Organization, would like to enable the members to enroll in and out of Care Program multiple times. Where, within Health Cloud Settings, should a Health Cloud administrator make changes to accomplish this requirement?. Program Enrollee Settings. Care Program Settings. Health Cloud Settings. Care Request Settings.

Healthcare companies face challenges from a variety of sources. What are three common challenges they could encounter that HC solves for? (Choose 3). There are not enough Providers for the amount of the Care Requests. Insufficient funds allocated to Research and Development. The need to drive sales while reducing cost. Growing customer expectations for delivery of care everywhere. Growing demand for a more personalized care experience.

When Setting Up Intelligent Sales, which three types of record should be a ……………….. Records can be Created? (Choose Three. Accounts. Contacts. Assets. Locations. Opportunities.

A Payer Service Cloud org uses Accounts and contacts to model Health Insurance Members. While all teams within the organization Work with all members, only some teams require HC capabilities. What is the recommended best practice for modeling members in HC for this organization?. Only groups needing HC capabilities need to use Person Accounts. Model as Person Accounts, whether they are using HC capabilities or not. Account Record Types for existing members can remain as-is. Future members should be created as Person Accounts. Use the individual model with HC.

Which Intelligent Appointment Management, What products or feature can be leveraged to supplement? (Choose two). Salesforce Field Service. Tableau CRM. Salesforce Scheduler. External Scheduling Systems.

Which industry data standard should a with Health Cloud?. Personal Health Record (PHR). Clinical Data Acquisition. HL7 v1 Messaging. FHIRR4.

Which three are the main consideration when transforming the individual ………. Transforming the individual data model to person accounts in production org…. Patient to Case Object relationship. Account to Case object relationship. OWD sharing. Integration between Salesforce and 3rd party system.

Which three of the following statements are true about Care Plan Templates? (Choose Three). When creating a care plan with a template you can unselect tasks so they will not be included. The sort order of the Task group by Fields can be changed under custom setting task group. Care plan templates must include at least 1 problem, 1 goal and 1 task. When creating a care plan with a template you can change the offsets of the tasks. Care plan templates can only be used when creating a new care plan.

Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud. The call center manager has requested the following changes: • Birth Date be available in results and as an optional verifier, but no longer required for verification purposes • Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?. Add two new Identity Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier Change the Birth Date record with Field Type value Required Verifier to Optional Verifier. Add two new Identity Verification Process Field records for 'Bloomington ID'. Set the Field Type to Result Field and set the Required field to true. Add the new record to the Lightning component parameters in the identity flow screen in Flow Builder. Add 'Bloomington ID' to the picklist choices within the Identity Verification flow and mark it as required. Remove the Birth Date record from the required fields picklist and add Birth Date to the optional verifiers picklist. Add two new Identity Verification Process Field records for 'Bloomington ID'; one with the Field Type set to Result Field and one with Field Type set to Optional Verifier. Delete the Birth Date record which has the Field Type value Required Verifier.

In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.). Setup a scheduled Apex batch job. Use the CMS recalculation API. Use a third party API to recalculate CMS risk score. Setup a Apex batch job and run the job manually. Create a Healthcare Provider enrollment flow.

In which two ways can a Data Architect ensure PHI/PII data visibility is minimized during the migration of Patient Data from an existing Service Cloud org to a new HC org?(Choose 2). Use Salesforce Data Masking when moving data to a Sandbox. Use Data Templates to exclude PHI/PII data from being added to Partial Copy Sandboxes. Export Data to a spreadsheet to remove PHI before importing it into a Sandbox. Ensure Sandboxes have. Platform Shield enabled.

In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose two). Create a healthcare provider enrollment flow. Install emergency Response Management unmanaged package. Leverage pre-configured flows provided with Health Cloud. Create Patient Enrollment Console.

An administrator wants to add additional fields to their Provider Search capabilities. Which two objects can they map fields from? (Choose Two.). Healthcare Practitioner Facility. Care Provider Searchable Field. Person Account. Account. Healthcare Provider.

Which two data exchange standards support clinical data in Health Cloud?. HL7v2. DICOM 3.0. FHIR R4. SDTMv3.2.

What is the latest FHIR model aligned to Health Cloud?. V5. V4. V3. V1.

Which two fields are optional when creating a new Care plan task? (Choose Two). Status. Due Date. Goal. Problem. Task Owner.

Which format is acceptable for intelligent document automation upload?. .PNG. .CSV. .DOC. .MP4.

An agent at a MedTech company requires a Ul component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case?. DataRaptors. OmniScript. FlexCards. Document Generation. Integration Procedures.