ERASED TEST, YOU MAY BE INTERESTED ON Test for C_S_A __ 08
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Title of test:
Test for C_S_A __ 08 Description: Test for practice Author:
Creation Date: 17/03/2025 Category: Personal Number of questions: 32 |
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On a related list, which buttons are commonly used for managing the records on the list? (Choose three.)
A. Add
B. Edit
C. Publish
D. Manage
E. New
. On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.) A. Group B. Department C. My reports D. Team E. Global F. All . Which feature enables business process owners to organize Flow Designer content into unified and digitized cross-enterprise processes via a digitized task board interface? A. Flow Designer B. Workflow Editor C. Process Workflow Designer D. Process Automation Designer . When looking at a long list of records, you want to quickly filter, to show only those which have Category of Hardware. How might you do that? A. On the Category column header, right click and select Show > Hardware B. Right click on magnifier, type Hardware and click enter C. On the list, locate and right click on the value Hardware, select Show Matching D. On Breadcrumb, click > icon, type Hardware and click enter . When moving a homepage or dashboard between instances, what must you remember? A. Manually add them to the update set B. They cannot be moved via update set C. They are automatically added to the update set D. Create a separate update set for them . Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base? A. Access List B. Can Access C. Accessible to D. Can Read . You have heard about a new application released by ServiceNow. You want to try it out, to see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands-on experience with the new application? A. Search the wiki for the sales demo request form B. Check the latest release notes at docs servicenow.com C. Activate the application plug in, on your personal dev instance D. Activate the application plug in, on your company's production instance. . Many actions are included with flow designer, what are some frequently used core actions? (Choose four.) A. Look for Update B. Create Record C. Ask for Approval D. Look Up Record E. Wait for Condition . Which ServiceNow utility gives a Service Desk agent the ability to trace from a Service having an issue, to see which Cls supporting that service A. CI Dependency View B. Event Management Homepage C. Service Dashboard D. Cl Health Dashboard . A customer requests the following data quality measures be added: * Incident numbers should be read only, on all lists and forms, for all users. * Short Description field should be mandatory, on all records, across all applications, on Insert. Which type of policy would you use to meet this requirement? A. Data Quality Policy B. Dictionary Design Policy C. Data Policy D. Field Criteria Policy . An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this? A. The Assignment Group manager field is empty. B. The manager does not have the itil role. C. The manager is not a member of the Service Desk group. D. The manager is not a member of the Network and Hardware groups. . What instance resource allows you to access guided tours, information about actions, and instructions on how to use inputs and outputs in your flow? A. Docs B. Community C. Help Panel (question mark icon) D. Wiki . What icon do you use to change the icon and color on a Favorite? A. Clock B. Pencil C. Triangle D. Star . Whatis the definition of a group? A. A collection of subject matter experts B. A team of users C. An escalation pod D. A collection of users . On a form, which type of field has this icon which can be clicked, to see a preview of the associated record? A. Lookup B. Preview C. Reference D. Snapshot . Tables may be set up with Many to Many relationships. What is a classic example of a scenario where the tables would have many to many relationships? A. Vendors can sell multiple products; and products can be sold by multiple vendors. B. A Task can trigger many Workflows; and a Workflow can trigger many Tasks. C. Requests can contain many Items; and Items can be any item from the catalog. D. A Configuration Item can belong to multiple Classes, and Classes can contain multiple Configuration Items. . What role enables someone to authorize a request, with no other permissions on the platform? A. Approval Group [approval_group] B. Authorize [authorize_user] C. Reviewer [reviewer_user] D. Verification [verify_user] E. Approver [approver_user] . What section on a task record would you use to see the most recent update made to a record? A. Audit Log B. Timeline C. Activity D. Journal . The Employee On-boarding team has asked for a way for managers to order computers, monitors, business cards, and cell phones for new employees. How would you proceed to meet this requirement? A. Create Requested Item B. Create Record Producer C. Create On-boarding Bot D. Create Order Guide . From a related list, what would a user click to personalize the layout of the columns? A. Gear B. Context Menu C. Pencil D. Magnifier . Which one of the following describes the primary operations performed against tables in the ServiceNow platform? A. Create, Read, Upload, Delete B. Capture, Rate, Write, Develop C. Create, Rate, Update, Delete D. Create, Read, Write, Delete . When importing data from a spreadsheet, which step defines where the incoming data columns will be written in the receiving table? A. Schedule Transform B. Field Matching C. Select Data Source D. Create Transform Map . An IT user calls the service desk because they need to work on task records. All they can see is Self Service on their homepage when they login to the ServiceNow instance. What issue could explain this? (Choose two.) A. Their user account does not have itil role B. Their user account was not approved by their manager C. Their user account is not logged in properly D. Their user account failed LDAP authentication E. Their user account does not belong to any groups, which contain the itil role . A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms: * Requested for * Requested by * Approving manager * Delivery instructions All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form? A. Create a Variable Set Template, then apply to all of the catalog items. B. Create one Variable Set for the four variables, then add that variable set to each of the 80 catalog items. C. Create a Record Producer that contains the four fields; then add to the record producer related list on the Catalog Items. D. Create a Flow Designer Action, with Variable Set Data Pill, then apply flow to all of the 80 catalog items. . What feature allows you to limit who is able to contribute or read knowledge within a knowledge base? A. Roles B. Groups C. User Criteria D. Categories . When looking at a long list of records, you want to quickly filter, to show only those which have Short Description containing email. How might you do that? A. Click List Magnifier to expand column search, on Short Description, type email, click enter B. On Search box, select text, type email, click enter C. Click List Magnifier to expand column search, on Short Description, type *email, click enter D. Click List Magnifier to expand column search, on Short Description, type %email, click enter . You have been asked to create a way for users to order a new iPhone, but only if they get two levels of approval. The approvers and users should be automatically notified at each approval level. What feature would you use to manage the approvals and notifications? A. Approval Chains B. Flows C. Approver Delegates D. Parent-Child Approvers . What catalog tool would you use to create a catalog item or record producer? A. Catalog Builder B. Workflow Designer C. Catalog Designer D. Catalog Formatter . Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationships? A. Dependency View B. CI Class Map C. Business Service Map D. CSDM Schema . What module enables an administrator to define destinations for imported data on any ServiceNow table? A. Field Transform B. Schema Map C. Transform Map D. Import Map . What is used to determine user access to knowledge bases or a knowledge article? A. sn_kb_read, sn_article_read B. Privacy Settings C. Read Access Flag D. User Criteria . Groups are stored in what table? A. User Group [user_groups] B. Groups [sys_user_groups] C. Group [sn_sys_user_group] D. Group [sys_user_group] . |
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