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ERASED TEST, YOU MAY BE INTERESTED ONFUND-CLM CLOUD

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Title of test:
FUND-CLM CLOUD

Description:
CLM342 2042

Author:
2321test
(Other tests from this author)

Creation Date:
08/11/2022

Category:
Others

Number of questions: 108
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Content:
What are the benefits of having the knowledge of SAP Products? There are 3 corrects I will get a bigger salary / bonus from my manager Bragging rights I will know the answers to most product questions without having to create SAP Support Incident I will feel empowered to have the product knowledge I will know how the SAP product should work.
Where should you go to learn about SAP Software? 3 corrects SAP Learning Hub SAP ONE Support Launchpad Product Documentation Open SAP.
Which of the following statements about SAP Knowledge Base Articles are true? 2 corrects They do not have coding corrections They are published a long time after the answer has been given the incident They are incident-specific documents They can be downloaded using the Note Assistant.
Which document type can contain enriched content (such as embedded screenshots and videos)? SAP Notes SAP Knowledge Base Articles.
Guided Answers provides a step-by-step guide through an issue or a process True False.
Guided Answers are static and are not updated over time True False.
Among which of the following roles does SAP Community promote collaboration and innovation? SAP Customers SAP Consultants SAP Partners SAP Developers SAP Support Engineers All of above.
Which of the following is the correct place to address consulting / how-to-questions? By creating an Incident with Product Support In the SAP Community On Google.
What are benefits of joining SAP Community? Get questions answered by SAP experts Learn tips and best practices from other professionals Get solutions to your questions from industry peers, benefiting from a board range of knowledge and getting a perspective on a variety of topics Extend your network and guide your career All of the above.
What information can you access from SAP Support Portal? 2 corrects Local weather and news SAP Support knowledge management, most up-to-date information and helpful resources SAP Support Incidents Careers at SAP.
Which of the following actions can you carry out from the SAP Support Portal? Report an incident Download software Manage users Access to knowledge management All of above.
In SAP Support Portal, you can search multiple repositories from the search bar at the center of the page True False.
SAP ONE Support Launchpad is based on SAP Fiori and runs on SAP HANA CLOUD True False.
SAP ONE Support Launchpad is not a costly add-on. It is included in various SAP Support offerings True False.
All users have identical experiences on the SAP One Support Launchpad True False.
Chat is an appropriate channel for Very High incidents True False.
Once you start an Expert Chat, with whom will you be chatting? Robots Automated responders A trained SAP expert from Product Support.
Which one of the following statements are true? Schedule an Expert is only available for high and very high incidents Schedule an Expert is available for all support levels for new and open incidents.
You can create a Schedule an Expert session for the same day True False.
Request for assistance related to configuration, business process or implementation specific to unique customer environment should be sent to Product Support via an incident True False.
If you have an issue that falls outside of the scope of support. What should you do? Check product documentation Search using SAP Knowledge Base Search on SAP Community All of above.
With regards to incidents, the Customer Interaction Center can assist with which of the following? 3 corrects Getting further information about an existing incident Changing an incident´s priority Closing an incident Requesting an escalation of an incident.
The Customer Interaction Center is available 24 hours a day, 7 days a week, 365 days a year True False.
The Customer Interaction Center is the correct contact to assist with s-user administration True False.
Which of the following statements are true about Incident Solution Matching? 2 corrects It automatically finds the right solutions based on incident data The more the customer uses the service, the more relevant the information becomes It automatically predicts the correct solution It automatically implements a note to correct an issue.
How can you access SAP´s Incident Solution Matching service? You have to purchase it from Product Support You have to request it from the Support Engineer working on your issue It is embedded in the incident creation form accessible via the SAP ONE Support Launchpad.
Which SAP Products are supported by Incident Solution Matching? SAP Netweaver BI platform SAP HANA All SAP Products.
What the minimum lead time required for a Schedule a Manage call? 2 hours 6 hours 12 hours 24 hours.
How long must an incident be open before the Schedule a Manage button appears in the SAP ONE Launchpad? 12hours 1 day 2 days 1 week.
From the application´s perspective, what can you do after your Schedule a Manager session has been confirmed? 3 corrects Call the manager right away Cancel the session Update your contact details Add the event to your calendar.
Via which of the following channels does Ask an Expert Peer allow communication? 2 corrects Phone Chat Email Physical email.
In which of the following locations is Ask an Expert Peer available? 2 corrects SAP Support Portal SAP.com SAP One Launchpad SAP Community .
Ask an Expert Peer is a real time channel True False.
Which of the following social media channels does Product Support use? 3 correct Twitter Linkedin Facebook Youtube.
Who responds to questions tweeted to the SAP Support Twitter account? Support Engineers Account managers Nobody Customer Interaction Center moderators.
What is the correct Twitter handle for Product Support? @SAPSupport @SAPSupportHelp @SAPHelp @SAPProductSupport.
With Built-In Support, SAP support channels and support options can be accessed without leaving the solution True False.
Which of the following are functionalities of the SAP CoPilot digital assistant´s chat? Collaborate with experts Real-time knowledge share Upload screenshots All of the above.
Built-in Support is available for all SAP Products True False.
How can you reach the optimized incident creation application? 2 corrects SAP Community In SAP ONE Support Launchpad, choose Report an Incident In SAP Support Portal, choose Report an Incident Email your support user.
Real time log analysis can analyse log files for your selected component area and help identify root causes and proposed solutions True False.
What additional things will a Product Support Engineer see when a customer chooses to use Support Assistance to create an incident? Path chosen, questions answered, content clicked, summary and description System ID, Open Connections and additional contact info Product version, Operating System, Hardware details and Database type Video conferencing details, date and time and invitees.
In which of following ways is the Support Assistance accessible? Via your SAP product, in the HELP > SUPPORT ASSISTANT drop-down menu Via the Support Portal, after selecting a supported product and/or product area From the support documentation, at help.sap.com By tweeting your questions to @SAPSupportHelp.
How can you learn more information about options to questions? Click on the available Options Hover your cursor over the available options or choose show more info In the text box, enter Help Choose feedback.
Where can you access the standalone Support Log Assistant? 2 corrects SAP Support Portal SAP Community SAP ONE Support Launchpad Software Downloads.
Which of the following are key benefits of using Support Log Assistant´s automated scan capabilities? 2 corrects Helps speed up issue resolution time Automatic code correction 24/7 access to expert level file analysis.
What does the Support Log Assistant search for within your files? Software version Deployment date Known issues and errors that have documented solutions Project schedule.
Fair usage rights of SAP Cloud ALM are included with SAP Enterprise Support, cloud editions True False.
All customers who have SAP cloud subscription with SAP Enterprise Support, cloud editions are notified though SAP ONE Support Launchpad about their entitlement to SAP Cloud ALM True False.
Users can create follow ups task from Requirements True False.
API are open and will be published on the API Business Hub True False.
Which of the following are re-use services in SAP Cloud ALM? 2 corrects Exception monitoring service Integration monitoring service Landscape management service Notification management service.
Which of the following are key objectives of business process monitoring? 3 corrects Detection of anomalies during process execution Pre-defined process content and KPI Alerting LOB and IT user Business process mining.
Who is the infrastructure provider for SAP S/4 HANA Cloud? Amazon Web Services Google Cloud Microsoft Azure SAP.
What services can you consume with the Cloud Platform Enterprise Agreement (CPEA) credits? Ariba network SAP Enable now SAP Business Technology Platform SAP Learning Hub.
Who is responsible for maintaining the technical backend of SAP S/4HANA Cloud? Partner Customer SAP.
What are some services partner consultants could deliver for customers? Technical system operations Test management & executions Release upgrade planning and coordination Technical upgrade installation.
What system does a Customer use to provision their SAP Cloud ALM tenant? SAP Cloud Identity Services SAP for me SAP Central Business Configuration SAP Business Technology Platform.
How to configure the SAP mobile Start app? With SAP Central Business Configuration With the Launchpad Service on SAP Business Technology Platform With the Extension Suite on SAP Business Technology Platform.
How can customers understand the impact of changes to the activated scope items in their personal SAP S/4HANA Cloud system during each release? By using the What´s New Viewer in the SAP Portal By reviewing the SAP Best Practices Explorer new and changed scope item information By reviewing the updates to the SAP Activate Roadmap Viewer By using the Release Assessment and Scope Dependency (RASD) tool.
How many major releases are delivered for SAP S/4HANA Cloud? One major release Two major release Three major release Four major release.
What is the best transition scenario for a customer looking for some, but not full process redesign, and re-use of existing processes in some areas that still fit? New Implementation Selective Data Transition System Conversion.
What are some of the defined recommendations for organizational change success? Don´t worry about the scale of change for end users Be aware of cultural and language barriers for regions, countries and Lines of Business impacted by change Promote the case for change and look forward to avoid change fatigue Maintain a robust governance structure, especially in the Run phase Collect feedback from employees occasionally.
What are some characteristics of the "Cloud" mindset? Make the software fit the company Make the company fit the software Fit-to-Standard workshops Business Blue Print Phase Heavy customizing and modifications Workarounds and light extensions.
How can you handle "gaps" with a Fit-to-Standard cloud-based mindset? Use a workaround (eg create a custom field with in-app extensibility) Redesign a business processes by editing the building blocks in S/4 HANA Cloud Define modifications in the HANA database Co-innovation / Co-development with SAP or partner Review planned enhancements on the roadmap; potentially request future enhancements .
Which of the following task are involved in delivering the Organizational Change Management (OCM) measures? 3 corrects Set up Change Agent networks Set up project newsletter Communicate specific stakeholder information Provide access to key and end user training Set up the project center.
Which of following tasks are involved in controlling and reporting on Organizational Change Management (OCM) effectiveness? Gather information from project team members about satisfaction with project work Analyze possible media channels for effective communication Gather information about the level of information end users and stakeholders have Organize a workshop to check employees' perceived progress of change Collect feedback from end users about usability of system.
What are some responsibilities of the Customer Center of Expertise (CoE)? Generate a detailed report of system scope and integration requirements Conduct risk-based assessments to determine which new processes to implement each quarter Define KPIs to support a continuous improvement mindset and maintain quarterly release knowledge Provide LoB-specific knowledge and guidance on business process requirements.
In which step of the Digital Discovery Assessment do you identify the business processes, localization, known integrations, and additional parameters required? Detailed Discovery Review by a SAP Brand Guardian Discovery Assessment Report Quick Qualification.
In which scenarios do you usually decide between SAP Cloud ALM and SAP Solution Manager and prefer SAP Cloud ALM to SAP Solution Manager? Hybrid implementations Implementations with mostly cloud solutions Moving from on premise to cloud-centric landscape On premise implementations.
What are some of the capabilities end users can utilize to adapt and change their launchpad home page according to the way they work? Rearrange or move tiles within a group Add a new group Delete a predelivered group Rename a predelivered tile Add any SAP Fiori apps to a group, regardless of role.
What tool can you use to create chats with other users and share notes and screenshots in SAP S/4HANA Cloud? SAP Jam Skype SAP Conversational AI Microsoft Outlook.
If a situation such as an approaching deadline or a pending task occurs, how can the information be communicated to end users? As a notification on the SAP Fiori Launchpad As a message in Business Technology Platform As an email notification As a notification in SAP Jam As a message in the relevant application.
An employee, John, who is a member of multiple teams and handles different functions across those team is retiring. What app would you use to find and replace John with a new team member to take over the same functions? Business Event Handling Maintain Business Users Responsibility Management SAP Business Workflows.
Where do end users receive information about their assigned workflow tasks? As an email notification As a message in the My Inbox app As a notification in the SAP Fiori Launchpad As a message in the relevant application.
What comprises a Workflow Scenario? Reusable workflow segments A collection of tasks Agent-determination rules A tool to identify work items that have not yet been assigned to a user Related artifacts that can be sequenced to construct workflows.
What tool do you use to design and view results of analytical reports? Design Studio UI5 SAP HANA Studio Eclipse Web Dynpro Data Grid.
What are some functions of Business Catalogs? Enable you to restrict user access Analyze if authorizations are missing or insufficient Display information about the usage of business roles Provide access to one or more applications.
What is a Technical User? An employee with specific business roles An administrator A local or remote process A template of access rights.
When you create a new Business Role (either completely blank, or from an SAP standard template), what is the Read access set to by default? Unrestricted (*) Restricted No Access.
How can you create a custom business role in SAP S/4HANA Cloud? Edit one of the preloaded SAP standard roles directly Create a new role from an SAP standard role template, then add/remove business catalogs Create a new role from scratch, then add the business catalogs you need Transport the business role from the Starter system to the Quality system.
What can you check with the IAM Information System app? How restrictions can be used for different business catalogs Business roles assigned to business users Applications a business user has access to, and if any restrictions exist If a user's authorizations are missing or insufficient through a trace.
What is the purpose of the Business Driven Configuration Questionnaire? To document all configuration values prior to the Fit-to-Standard workshop To determine the business scope for the customer's solution To gather the integration requirements for all systems planned to be integrated to SAP S/4HANA Cloud To get early insight into the customer's business processes and gather some configuration values.
Which applications in SAP S/4HANA Cloud are replaced by SAP Central Business Configuration? 2 corrects Migrate Your Data Manage Your Solution Test Your Processes Configure Your Solution.
In which phase does the configuration of current settings occur? Scope and Organizational Structure Product-Specific Configuration Production System Settings.
How many times should you install SAP Cloud Print Manager? Once in your network Twice in your network Once per user computer Once per printer.
How do you create print and interactive forms that look like their paper counterparts? Maintain custom forms in the ABAP UI editor Maintain custom forms in the Maintain Form Templates Fiori app Maintain custom forms in Business Technology Platform Forms by Adobe Maintain custom form content in the Manage Logos and Manage Texts Fiori apps.
What does "de-coupling extensions" mean in SAP S/4HANA Cloud? Extensions could conflict with future release enhancements Extensions are applied with modifications in the HANA database Extensions are separated from the stable system of records. Extensions will not clash with quarterly release upgrades.
What types of extensibility are supported directly in the SAP S/4HANA Cloud solution? Classic Extensibility Managed Extensibility In-App (Key User) Extensibility Side-by-Side Extensibility.
What are some extension item types can be transported from the Quality system to the Production system? Custom Fields Form Templates Employee Data Custom Business Logic Master Data Query Designer Report Communication Arrangements.
What SAP middleware tool hosts the SAP Best Practices pre-delivered integration content and can be used for custom integration development? SAP Process Integration / Orchestration Business Technology Platform SAP HANA Enterprise Cloud SAP API Management.
What APIs (Application Programming Interface) are often used to connect SAP Cloud to SAP on premise solutions? BAPI OData IDoc SOAP.
What Business Technology Platform integration tool would you use to integration SAP S/4HANA Cloud and SAP S/4HANA on premise? Business Technology Platform, Cloud Integration Business Technology Platform, Connectivity Business Technology Platform, API Management Business Technology Platform, Open Connectors.
What are the two options for transferring data to SAP S/4HANA Cloud? Data Migration to SAP S/4HANA from SAP (BH3) Data Migration to SAP S/4HANA from File (BH5) Data Migration to SAP S/4HANA from Staging (2Q2) Data Aging (1K8).
What preparation activities must you complete before transferring data using a separate HANA staging database? Integrate the legacy database to your SAP S/4HANA target system Request activation of the Data Migration to SAP S/4HANA from File (BH5) scope item with a ticket Request activation of the Data Migration to SAP S/4HANA from Staging (2Q2) scope item with a ticket Deploy the SAP HANA DBaaS Integrate the legacy database to the staging database.
Where can you find the Migration Object Template documentation? SAP Best Practices Explorer SAP Roadmap Viewer accelerator SAP Support Portal SAP Help Portal.
What hosts the Test Execution Service that drives automated business process testing in SAP S/4HANA Cloud? SAP Cloud Identity SAP HANA Enterprise Cloud Manage Your Solution app Business Technology Platform .
What are some activities you must complete the run an automated business process test, assuming you have not customized any of the apps or the process flow of the scope item? Copy the standard process in the Manage Your Test Processes app Change the test data to align with your organizational data in the Manage Your Test Processes app Create a test plan and assign the process in the Test Your Processes app Record actions in the Manage Your Test Processes app Create the DEFAULT test user in the Test Your Processes app.
Which type of test automate/process does SAP create and execute on behalf of the customer after consent? Standard test automate Custom test automate Post upgrade test automate Best Practices test automate.
What does it mean when a Post Upgrade Test Plan has the status: Not Executable? A user has manually canceled the test plan during execution There was an issue during test execution The test plan is currently being executed The required test data could not be read from the customer's Quality system.
If you cannot add or remove test processes from an existing test plan, what could be the reason? Data binding exists between two or more test processes A new variant of the test plan has been created The test plan has been executed The values of the test plan have been edited.
Which areas does a Customer COE optimize to maximize ROI? Resources Personal relationships Business processes IT applications Handling units.
What are the four dimensions of SAP Enterprise Support? Expert access, Empowerment, Innovation and value realization, and Mission-critical support Collaboration, Empowerment, Preferred care, and Mission-critical support Collaboration, Empowerment, Innovation and value realization, and Mission-critical support Collaboration, Personalized engagement, Innovation and value realization, and Mission-critical support.
What are some of the training tools / resources available in SAP Learning Hub? SAP Learning Journeys SAP Learning Rooms Learning Center App Live Sessions in SAP Learning Rooms SAP Best Practice Business Processes.
Where can end users access SAP S/4HANA Cloud tutorials? In the SAP S/4HANA Cloud system by selecting the Question mark (?) icon in the upper right corner In SAP Help Portal In SAP Roadmap Viewer In SAP Support Portal In SAP Best Practices Explorer.
What are some activities a customer must complete to maintain the SAP S/4HANA Cloud system post go-live? Stay current Test new features in the Stay Current Early Knowledge Enablement Sandbox / Trial environment Conduct regression testing on business processes Activate new scope (if applicable) Maintain business catalogs.
After completing an SAP S/4HANA Cloud certification, what must you do to maintain "current" knowledge and certification status? Attend Live Sessions related to your certification area in the SAP S/4HANA Cloud Implementation Learning Room when new delta content is released Complete the Stay Current assessment that corresponds to your certification in the SAP S/4HANA Cloud Implementation Learning Room when new delta content is released Complete the Stay Current assessment that corresponds to your certification through the SAP Certification Hub when new delta content is released Review the Stay Current content that corresponds to your certification in the SAP S/4HANA Cloud Implementation Learning Room when new delta content is released.
How can customers submit ideas or requests for future SAP S/4HANA Cloud enhancements to SAP? In SAP Conversational AI In the SAP S/4HANA Cloud Roadmap In the SAP S/4HANA Cloud Customer Community In the SAP Influence Portal.
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