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Introduction to SAP ISU

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Title of test:
Introduction to SAP ISU

Description:
Business Process for SAP Utilities

Creation Date: 2024/11/14

Category: Others

Number of questions: 10

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Content:

True or False? The IC is the central point of access for agents to handle both simple and complex business processes. Determine whether this statement is true or false. True. False.

The data finder always identifies the business partner as the result of a search. Determine whether this statement is true or false. True. False.

All customer interactions are always created automatically. Determine whether this statement is true or false. True. False.

The contract account can be assigned to several business partners. Determine whether this statement is true or false. True. False.

The contract account is the contract partner’s customer account. Determine whether this statement is true or false. True. False.

Which of the following options lists the correct sequence of actions for both the Move-In process. Move-In: Identify or enter customer → Identify premise → Select and process contract account. Move-In: Identify premise → Identify or enter customer → Select and process contract account.

Which of the following options lists the correct sequence of actions for both the Move-Out processes?. Move-Out: Identify the customer → Enter the Move-Out date → Maintain the personal data. Move-Out: Identify the customer → Maintain the personal data → Enter the Move-Out date.

A service connection request is being processed. Which of the following steps are part of the correct process? Select 1 answer. The agent creates a customer quotation based on a service product in the Sales and Distribution component (SD). After the customer accepts the quotation, an invoice order is generated, and sales items can be transferred automatically from the quotation. The agent generates a service order directly without creating a quotation. The agent creates a customer quotation based on a Customer Profile.

The device master record is divided into various areas: Serialization data. ERP data.

Examples of register relationships. Select the correct answer. Move-in and Move-out process. Volume correction factor relationship (thermal gas billing).

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