PMP_661-720

A project manager is tasked with developing a coaching model to support and recognize team members' growth. What should the project manager consider when defining their coaching strategy?. A. Individual and personal objectives. B. Organization's strategic goals. C. Established patterns of communication. D. Project team's shared objectives.

A team realizes that there is no access to data that the project depends on to complete the current iteration. This dependency was known; however, the team is unsure of the available options to remove this obstacle.What should the project manager do next?. A. Move the dependent task to the next iteration. B. Guide the team to determine alternatives. C. Escalate the issue to the company's IT manager. D. Escalate the issue to the project sponsor.

An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and follow-up calls with key stakeholders. The team seems to be disengaged. How should the project manager approach this situation?. A. Reduce the number of internal and external meetings. B. Schedule one-to-one meetings and team-building meetings. C. Review team assignments and reduce the workload. D. Give the team members a few days off to reduce stress.

A major public-transportation construction project is aimed at significantly reducing emissions. The project has been severely delayed due to noncompliance with environmental codes and bylaws. What should the project manager have done to prevent this?. A. Appointed a senior environmental compliance officer to report directly to the project manager. B. Approached the regulator for a partial waiver in light of the environmental importance of the project. C. Incorporated sufficient schedule reserves based on similar delays in past projects. D. Mapped environmental compliance requirements, identified risks to achieving them, and prepared mitigations.

Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time. What should the project manager do?. A. Reschedule on-site training to online sessions. B. Document the project issue and provide options. C. Create a risk and assign remediation actions. D. Cancel all of the on-site training sessions.

A project manager is leading a software development project that will assist in maintenance management for a power plant. The project manager is analyzing project performance data and trying to forecast if the project will have any slippage in the future. What should the project manager do?. A. Perform schedule analysis. B. Perform quality control analysis. C. Perform trend analysis. D. Perform root cause analysis (RCA).

A project has been reporting a declining schedule performance index (SPI) for the past four reviews. No corrective action is under development, and the project team does not seem concerned. What should the project manager do first to address the SPI trend?. A. Notify the project stakeholders that the scope needs to be reduced in order to hold the costs within budget. B. Engage with the project team to create a plan that will deliver benefits on a defined and incremental basis. C. Contact the project sponsor to let them know you require more resources to meet the schedule. D. Meet with the project scheduler to rebaseline the project using a more realistic schedule.

A highly critical project is in jeopardy due to missing professional resources. What should the newly assigned project manager do first?. A. Find available professionals within the organization to fill the gaps. B. Determine the possibility for team members to split up the required tasks. C. Allocate funding for seeking external professionals to fill the gaps. D. Request additional budget for team training for the missing expertise.

Travel restrictions are suddenly imposed during a project's execution. The team members reside in different geographic locations. What should the project manager do next to address this issue?. A. Obtain and implement the sponsor's recommendations for a solution. B. Ask the team members to proceed independently while examining needs and alternatives. C. Place a hold on activities until the team can resume the work on-site. D. Halt all processes until procurement and implementation of solutions are completed.

A project team is performing a post-release evaluation of a product that requires detailed feedback from seven stakeholders. Six of the stakeholders have promptly provided feedback. One of them has not provided any feedback despite numerous requests from the team. What should the project manager do in this situation?. A. Explain to the sponsor why the reluctant stakeholder needs to provide feedback. B. Host a meeting with the reluctant stakeholder and project team to resolve any conflict. C. Meet with all seven of the project stakeholders and request all of their feedback. D. Schedule a meeting with the reluctant project stakeholder to obtain their feedback.

A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient. What should the project manager do?. A. Ensure that people care about each other and work effectively together through effective team management. B. Create an environment of respect and fairness so the team can increase their project performance in stressful situations. C. Establish a productive environment where all team members can assist one another with the workload. D. Meet with the team to discuss the correct, expected behavior in stressful situations and start practicing it.

A project is starting its sixth iteration out seven. During the daily meeting, a team member explains that a key function will take longer to complete than originally anticipated. What should the project manager do?. A. Ask for help to increase the team capacity to deliver on time. B. Ask for a project extension to deliver the committed scope. C. Update the issue log and escalate the problem to the project sponsor. D. Review the options and possible solutions with the project team.

A project charter has been approved and the project manager has been assigned to the project. The project manager is currently working with the project team to subdivide the project work packages. What is the project manager doing?. A. Resource leveling. B. Work breakdown structure (WBS). C. Decomposition. D. Network diagram.

A large matrix organization is adopting a new communications approach. This is necessary because their projects often require the resourcing of expert knowledge in the form of specialists from various departments and divisions. What should the project manager do to set up effective communications?. A. Focus on the recipients' needs and not the information itself. B. Use the highest possible technical language and avoid using metaphors. C. Ensure that messages sent to the recipients are delivered. D. Plan on transmitting the information in an easily understandable manner.

A project manager is working on a unique project that is dissimilar to the project nature of the organization. The project manager is tailoring the artifacts for this new project. Who should determine which artifacts should be used in the project?. A. The project stakeholders should meet and determine the project artifacts to be used by the project manager and the project management team. B. The project manager and project management team should use the standard project artifacts from the database. C. The project sponsor should select the project artifacts that the project manager and project management team should use in the project. D. The project manager and the project management team should select the appropriate artifacts for use in the specific project.

An organization is using a hybrid delivery approach for a business project. The product owner, the person who was also managing the project, was promoted to a more senior role. A new project lead has joined the project. Which artifact should the project lead use to ensure that the project benefits have been identified?. A. Statement of work (SOW). B. Business case. C. Product backlog. D. Solution architecture.

A multiyear resource constraint project is midway through the execution phase. During a progress update meeting, it has been determined that there might be a schedule delay to deliver the project. The project manager has observed that all of the team members are working hard and lots of deliverables have already been completed. What should the project manager do immediately about this situation?. A. Register the schedule risk and present the new resources requirement to the change management board for schedule recovery. B. Prepare a monthly report by highlighting the completed deliverables and communicate the delay to management. C. Ask the project planner to identify the critical path and respective delayed activities, and then investigate the reasons for the delay. D. Ask the scheduler to update the schedule with the percent of work in progress (WIP) and communicate the results to the team.

An organization embarking on a significant transformation initiated a project to improve and document business processes. One of the objectives of the project is to implement agile project delivery. What is the main reason for adopting agile?. A. Projects will be completed faster, saving time and money. B. Projects will be delivered with very low risk to the organization. C. Projects will deliver early and use value based on priority. D. Projects will be delivered with significant cost savings.

A company has appointed a supplier to deliver software and has assigned an internal project manager. The supplier states that no technical development or testing is required from the customer. The project manager would like to confirm this with all of the stakeholders. What should the internal project manager do first?. A. Host an alignment session with stakeholders to formalize the project requirements. B. Develop a user acceptance testing plan to ensure the quality of the deliverables. C. Communicate to the supplier that customer testing is required. D. Distribute the project plan to all of the interested parties.

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform. What should the project manager do?. A. Implement the communication tools used by other project teams. B. Escalate the issue to the sponsor and ask them to decide. C. Inform the project team to continue using the current tools. D. Discuss this with the project team and select the appropriate tools.

A few developers have identified a list of impediments at the daily standup and are asking for the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed. Which issue should the project lead focus on first?. A. Recruiting, onboarding, and training new developers. B. Finding a new product owner to prioritize the product backlog. C. Developing a new contract for production support. D. Regulatory compliance issues discussed in the meeting.

A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope. What should the project manager do first?. A. Discuss the requested change with the sponsor. B. Evaluate the cost of the additional requested work. C. Discuss the requested change with the team. D. Evaluate the impact and submit a change request.

A project manager has just received communication from an operational functional manager to complete an additional scope item for a project that was formally closed a few weeks ago. The scope looks relatively small and simple to handle as part of the daily operations activity. How should the project manager deal with this request?. A. Check the alternative resources available in the organization for the request. B. Confirm that the budget and resources are available to execute the work request. C. Evaluate the nature of the request and plan communication accordingly. D. Submit a change request and allocate the budget and resources needed for execution.

A new team member has joined a project team. During the first sprint, the new team member approached the project manager and requested to implement a new way of testing. The team has been resistant to the proposed change. What should the project manager do?. A. Ask the new team member to focus only on development and not do the testing. B. Coach the new team member to conduct the testing the way it has always been done for this project. C. Schedule a meeting with the new team member to learn about the new method of testing. D. Request that the new team member do the testing the way it has always been done for this project.

A steering committee member is complaining about the weekly report. They stated that the report is too long and has unnecessary details. As a result, they are unable to obtain the main message and take action. What should the project manager do to avoid similar complaints?. A. Send a shorter daily report to this steering committee member. B. Demonstrate the weekly reports in a presentation for the steering committee member. C. Verify the information needed for steering committee members. D. Present the status at a weekly meeting with the steering committee.

All project team members refer to the project manager for various decisions. This causes delays for some tasks. as the project manager is usually preoccupied in meetings throughout the day. What should the project manager do to prevent these delays?. A. Meet with the team in 2 weeks to respond to all of the open tasks. B. Review the Pareto diagram to identify the source of delays. C. Delegate the decision-making authority of some tasks to the team. D. Consolidate the decision-making authority to remain with the project manager.

A customer is concerned about the time required to complete a project and is asking the project team to reduce the number of iterations required to complete the product. Which approach should the project manager take?. A. Ask the team to raise blockers or impediments in daily meetings. B. Prioritize the tasks with high risks to reduce the number of iterations required. C. Ask the team to challenge the project estimations for a faster delivery. D. Prioritize deliverables based on business value and define frequent releases.

A human resource (HR) acquisition process for a large project has recently changed. One major process change includes the approval of the financial manager and the recruitment manager. This change to the process implies longer processing. The project urgently needs new resources. What should the project manager do?. A. Ask the financial manager to delay implementation due to potential project delays and penalties. B. Assess the impact of the change and review the project management plan for next steps. C. Adapt the resource management plan and ask for financial approval before sending it to the customer. D. Review the project schedule to determine which technique will reduce impact on project duration.

At the end of a project's initiation phase, the budget was developed and sent to the approval board. During the approval meeting, one of the key stakeholders asked how the budget was developed for future uncertainties. How should the project manager reply?. A. Probabilistic analysis was used to develop the budget to address future uncertainties. B. The budget was developed by using the lessons learned from previous project data. C. Recurrent team meetings are planned to control the budget against future uncertainties. D. Feedback from stakeholders will be addressed at each board meeting to adapt the budget.

A project team member is sick and will not be able to return to the project for a few weeks. During the daily meeting, the team shares their concerns as the sick team member was the only one skilled in the component they were developing. What should the project manager have done to prevent this?. A. Facilitated cross-functional knowledge transfer during the project. B. Acquired more than one resource skilled in each component. C. Outsourced development of the specific component to another team. D. Requested robust documentation for the component's build.

A key stakeholder who is highly involved in the project claims that the reports sent by the project team are inadequate. What should the project manager do first?. A. Explain to the stakeholder that these are the approved templates for the reports. B. Ask the project team to review and modify all of these reports. C. Ensure that the reports comply with the communications management plan. D. Ask the sponsor to meet with the stakeholder to diffuse the situation with the reports.

A company's key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology. What should the project manager do?. A. Outsource the technology work to a third party so as not to delay work. B. Descope this requirement as the developers have more important tasks. C. Hire externally since the internal developers already have assigned work. D. Support the developers with their intention to learn the new technology.

Contract terms used during the tender phase for a new power-generation facility must be revised before signing with the successful bidder because the terms of the tender have been amended to accommodate the new financial regulations on company tax. Which approach should the project manager take to implement this amendment?. A. Sign the contract as per the original terms but allow the successful bidder to submit a new contract price. B. Discuss the new terms with the successful bidder to assess its impact on the contract price. C. Retender the entire scope because the terms of the contract have changed significantly. D. Amend the contract terms and sign a revised contract with the successful bidder.

A project manager is managing an agile project for the first time. Early on, the project manager discovers the team is struggling to agree on the scope of a feature during a sprint. How should the project manager help the team resolve the issue?. A. Direct the senior-most member to determine the scope on behalf of the team. B. Encourage the team to collaborate to resolve their understanding of the feature. C. Ask the team to log the story in the product backlog and move on to the next feature. D. Discuss this with the team and decide what the scope of the feature should be.

A project manager is leading a hybrid project and is collaborating with the client to develop the project contract. Some delays have been experienced due to unforeseen technical difficulties and new dependencies. However, the project manager is optimistic about recovering the delays in the upcoming sprints. A key stakeholder asked the project manager if the contract deadlines can be met. What should the project manager do first?. A. Clarify the current work progress, causes for delays, existing risks, and planned corrective actions. B. Ask the stakeholder to remain calm and confirm that they are participating in all team meetings. C. Study the contract terms and deadlines to ensure they are not under risk and confirm them with the stakeholder. D. Submit a request for extra time and budget related to the dependencies and technical difficulties.

A large global organization developed a new medical implant that requires compliance with local government regulations. The approval process for one country is lengthy and will impact the intended launch date. What should the project manager do?. A. Organize an online distribution channel from another country. B. Ask the sponsor to authorize the launch and then wait for approval. C. Ask the board to use their influence and speed up the approval. D. Work with the team to find ways to bypass the regulations.

A project manager notices that a new junior team member's suggestions are constantly rejected by senior team members. The senior team members find the suggestions valid and innovative, but unrealistic. Following several project assignments, the senior members request to have the junior team member removed. What should the project manager do next?. A. Remove possible conflicts from future project assignments. B. Accept the demands and remove the junior team member. C. Group the new team members together for training purposes. D. Encourage further and deeper discussions among team members.

A project manager is leading a project with strict time constraints. In team meetings, one of the team members is always silent. The project manager determines that this team member is not knowledgeable about the technology solution. The project manager is concerned that this problem will impact productivity. What should the project manager do?. A. Arrange formal training for this member to gain sufficient knowledge to reduce the impact on team performance. B. Assign an experienced team member to work with this member on a daily basis in order to become knowledgeable about the technology. C. Let the team lead the meeting discussions so that every member has a chance to prepare and speak up. D. Let this team member understand the urgency and encourage them to spend extra time to become knowledgeable about the technology.

A project manager is assigned to a new project. The project is for a new product that the company wants to launch as soon as possible to test market readiness. The project is part of a large business transformation, and the objective is to open delivery channels for the new product. Which delivery approach should the project manager recommend?. A. A predictive approach with an experienced project team. B. An adaptive approach with clearly defined user stories. C. An adaptive approach with loosely defined large epics. D. A predictive approach with clear acceptance criteria.

A project management office (PMO) director finds that the project managers leading software development projects are not consistently seeking approval from other division leaders in cybersecurity and operations before deploying code into production. The PMO director asks the project manager to develop a solution for this issue. What should the project manager do to fix this problem?. A. Create a new policy requiring project managers to email division leaders before deploying code into production. B. Establish a daily scrum meeting and invite division leaders to attend so they can be aware of upcoming code releases. C. Provide division leaders with a teleconference phone number to call if they have concerns after code is deployed into production. D. Launch an enterprise governance structure comprised of division leaders to establish policies for code releases.

A project manager is part of an organization that is assessing the use of agile delivery approaches. A new project management office (PMO) manager who had a bad experience with a Scrum approach recommended that the project board replace Scrum with a predictive approach. What should the project manager do?. A. Review the communications management plan to identify new stakeholders. B. Define a risk management plan for the new approach, as needed. C. Define a project management plan for the new approach, as needed. D. Review the benefits realization plan to include the cost of the change.

A project team is trying to meet the milestone target dates in order to receive a bonus promised by the project sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and delays. Tensions are high, and the sponsor is concerned. What should the project manager do?. A. Schedule a team-building activity to boost the team's morale. B. Discuss with the team how the project objectives can be met. C. Request that the sponsor increase the bonus for high performers. D. Organize a team meeting to remind the team of the ground rules.

A project manager holds periodic progress review meetings to discuss issues. What should the project manager do first on the agenda?. A. Elaborate the risk mitigation strategy and risk register. B. Update resolution approaches and action assignments. C. Formulate project management plan integration. D. Produce lessons learned documentation.

A project manager has recently been assigned to a new project. When the project manager first meets the project team, the team tells the project manager that all of the management plans and documents for the project are missing. What should the project manager do?. A. Continue working on scheduled tasks to avoid delaying the project and leave the development of project artifacts for later. B. Ask the stakeholders to develop all of the project artifacts so the project team can continue their scheduled activities. C. Adapt the project management plans and documents from previous executed projects in order to save time. D. Create the project management plans with the project team and share the documents with the stakeholders.

During the early phase of a project, the requirements documentation was not approved. It was identified that the leader of a user party was not included in any of the requirements collection communications. Which of the documents was likely missed or outdated?. A. Stakeholder Register. B. Risk Register. C. Project Charter. D. Business Documentation.

A project manager is managing the transition to operations. The project sponsor wants to ensure that good support is provided to the end users. What should the project manager do?. A. Ensure that comprehensive documentation is handed over. B. Ask the project team to provide operational support for 1 year. C. Ensure that knowledge is transferred to the operations team. D. Ensure that the user guide is detailed and has clear instructions.

A project with a hard timeline is starting its first iteration out of six. The project team is lacking the necessary skills to execute. What should the project manager do?. A. Add a subject matter expert (SME) to the project team. B. Fill the skill gap personally to execute the project. C. Allow the team to proceed as they attempt to meet the timeline. D. Invite stakeholders to discuss a mitigation plan to finish on time.

Project stakeholders are engaged in a discussion on how to achieve the best user experience in the design of a new application. The agile team is divided on the approach. The conflict is more of a collective disagreement than an outright conflict. What should the project manager do next?. A. Apply appropriate conflict resolution techniques to solve the issue. B. Engage in individual conversation with each team member. C. Call a team meeting to have a formal discussion of the issue. D. Allow the team to work through it on their own unless help is needed.

A project team has been working together for about 2 years. One of the team members has consistently shown high performance and stood out among their peers during the execution of the project. How should the project manager recognize high performance?. A. Acknowledge the high-performing team member in the next team meeting. B. Thank the team member privately to avoid conflict among the team members. C. Ask the sponsor to approve a bonus for the high-performing team member. D. Choose a reward for the team member that aligns with their personal goals.

In the middle of an iteration, an agile team working on the development of a new product was notified that an important team member will leave the project for a few weeks due to some urgent personal issues. What should the project manager do regarding the activities that were the responsibility of this team member?. A. Reach an agreement with the team on how to handle the situation. B. Allow senior management to decide how to proceed with the project. C. Reach out to the procurement team to hire a substitute for the team member. D. Convince the team member not to leave until the project is completed.

During execution of a complex project, the project manager encounters numerous change requests from various teams. These changes may result in the project not meeting its objectives. How should the project manager ensure that these changes are managed effectively?. A. Record the changes using the risk register and continue monitoring. B. Include the changes in the backlog and review priorities with the product owner. C. Deny the change requests and keep delivering the project as planned. D. Review the project and communications management plan with the main stakeholder.

A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed. Which technique should the project manager apply to verify the knowledge transfer?. A. Regression analysis. B. Meetings. C. Expert judgment. D. Brainstorming.

While a project manager is trying to build the first baseline for a project, a change request is being sent from one of the functional managers. What should the project manager do?. A. Apply for a formal change control board (CCB) approval. B. Discuss this with the functional manager and related parties. C. Reject the functional manager's change request immediately. D. Analyze the impact of the change request on the project.

A critical project milestone was missed because one of the team members did not complete their tasks on time. This resulted in a heated discussion during a demonstration for the end users. What should the project manager do next?. A. Discuss the issue with the team member in a one-on-one meeting. B. Escalate the performance issue to the team member's functional manager. C. Ask the team member to justify the delay during a team meeting. D. Review the human resources (HR) policies for relevant corrective actions.

A project team member identified a procurement risk and sent an email to the project sponsor highlighting the risk. The sponsor forwarded the email to the project manager asking for further details. After speaking with the sponsor, the project manager decided to take preventive action _ Which document should the project manager review with their team?. A. Quality management plan. B. Communications management plan. C. Risk management plan. D. Procurement management plan.

DRAG DROP - A project team has developed the initial schedule using a network diagramming method and has arrived at the overall project duration. Upon examining the schedule, the project manager finds that there are several activities that may require buffers to mitigate or eliminate potential scheduling conflicts. Match the following common terms with their explanations that evaluate the buffers or constraints. Parkinson's Law. Self-Protection. Student Syndrome. Dropped Baton.

A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details. What two things should the project manager do? (Choose two.). A. Discuss the issue with the external supplier's authority. B. Gather additional information and estimate the impact. C. Wait for the client to raise a concern and collect more information. D. Review the lessons learned from similar past projects. E. Update the risk log and bring this up in the meeting with the client.

A project manager is leading a cross-departmental project that involves many stakeholders. During the project, the project manager observes that the stakeholders are diverse and have different expectations about how the project should be handled. This leads to frequent confusion and misunderstandings among the stakeholders. What should the project manager do to integrate the diverse stakeholder groups?. A. Develop a joint quality policy for the project and seek a commitment by all of the departments. B. Analyze the probability and impact of the risks linked with the situation and implement the proper response plan. C. Hold separate meetings with the individual stakeholders and escalate their concerns to the project sponsor. D. Advise the team members to focus on project work and avoid getting distracted by the stakeholders' disagreements.

A project manager was informed by their supplier that there will be an upcoming raw material shortage due to a regulatory change. What should the project manager do?. A. Seek advice from the legal department and implement penalties. B. Search for a new supplier that can deliver the same materials on time. C. Tell the supplier that they have an obligation to supply the raw material. D. Assess the possible impact of the raw material shortage on the project.

A key stakeholder is refusing to participate in a crucial project stage and disagrees with the project team's approach. This situation is affecting the project team's morale. What should the project manager do?. A. Ask the project team to meet and document why the stakeholder's approach is incorrect. B. Schedule a meeting with the project team and the key stakeholder as soon as possible to discuss and agree on an approach. C. Discuss the issue with the project team during a project status meeting and request that they change the approach. D. Ask the project sponsor to meet with the project team and key stakeholder to discuss the approach.