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Creation Date: 14/01/2025

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Number of questions: 90
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As a Sales Representative, you want to access all your to-do items such as Tasks, Leads, Opportunities and Call Lists in a single place. What capability in SAP Sales Cloud Version 2 enables this? Guided Selling Workspace Activity Manager Task Manager Digital Selling Workspace .
Which of the following are the standard out-of-the-box forecast Categories for Opportunities in SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question. Expected Pipeline Committed Forecasted Best Case .
What are considerations used for lead scoring? Note: There are 3 correct answers to this question. Lead source Lead status Lead type Lead priority Lead owner .
Which of the following options represent a valid Master Data entity for a B2B scenario in SAP Sales Cloud Version 2? Note: There are 2 correct answers to this question. Account Contact Group Individual Customer .
When creating a new Business User, what pre-requisites are required? Note: There are 2 correct answers to this question. The Employee has to exist The Organizational Structure has to exist The security policy has to be assigned A unique Email ID belonging to the Business User .
Which of the following brand new capabilities are available to Sales Managers working with SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question. Embedded Machine Learning Insights Pricing Digital Selling Workspace Playbooks Revenue Splitting .
Best Run Bikes wants to display an important KPI in the Account Overview. This KPI has to be taken from an external solution via a dedicated API. Which of the following settings can you configure to display the required KPI? Key Metrics Integration Analytics Customer 360 .
Best Run Bikes want to tag Leads using a dedicated filterable and searchable field called "Early Adopters", and automatically notify the Sales Manager about it.As an Administrator, what features can you use for addressing this requirement? Note: There are 3 correct answers to this question. Validation Rule Field Attributes Determination Rule Auto flow Rule Extension Field .
As an Administrator, which of the following Interaction filters can display as part of Customer Insights for Accounts? Note: There are 3 correct answers to this question. Chats Phone Calls Sales Quotes Opportunities Emails .
Best Run Bikes wants to offer an additional discount to customers who sign up their e-bikes online. What type of product would you use for this scenario? Registered product Entitlement product Subscription product Service product .
You are an administrator of SAP Sales Cloud Version 2. What tool do you use to configure the system within the tenant? The Administration Console The SAP For Me Portal The Business Configuration Scoping Elements .
When maintaining Accounts for Best Run Bikes, which of the following administrative actions can you perform? Note: There are 3 correct answers to this question. Upload Accounts using the Data Import Tool Configure Customer Insights Download Accounts using the Data Export Tool Maintain Individual Customers Merge similar Accounts .
As an Administrator, which of the following can be configured for displaying the Guided Selling Score? Note: There are 2 correct answers to this question. Probability Sales Phases Lead Score Opportunity Score .
When configuring Appointments, which categories are provided as system defaults and cannot be deleted? Note: There are 2 correct answers to this question. Meeting Outbound Phone Call Task Inbound Phone Call .
Best Run Bikes has recently acquired Cyclo Clothing, and wants all of the Sales Representatives to fill a Lead Qualification Survey for all the Leads created for Cyclo Clothing. After you create the Playbook with Lead Qualification Survey, what is your next step? Create a rule with Account as Best Run Bikes. Create a rule for Lead Source as Cyclo Clothing. Create a rule with Account as Cyclo Clothing. Create a rule with Lead Qualification as Cyclo Clothing. .
Digital Sales Engagement for Business Users is a capability that combines several new features that can provide great benefits to Sales Representatives, Distributor Sales Representatives and Sales Managers. Which of the following are part of this capability in SAP Sales Cloud Version 2? Note: There are 2 correct answers to this question. Pipeline Manager Leads nurturing, Sales Activities and Email Templates Digital Selling Workspace Forecast Tracker .
The customer you are currently supporting has recently bought the license for SAP Sales Cloud Version 2. How can you help them start the procedure for the system provisioning? By raising a Support Ticket By asking for support from product development By requesting admin access to their tenant By following the Onboarding Guide on the SAP Help Portal .
As a Sales Manager, you want to create a Playbook for Opportunities. Which of the following activity types can you create? Note: There are 3 correct answers to this question. Survey Appointment Call List Email Update Field .
As a Sales Representative, you are using Kanban view in Guided Selling. When can you move Opportunities from one sales phase to another using drag-n-drop feature? When there is a green check mark beside the Opportunity. When there is a blue check mark beside the Opportunity. When there is a yellow check mark beside the Opportunity. When there is a red check mark beside the Opportunity. .
What information is displayed under the Insight section of Lead Overview? Note: There are 3 correct answers to this question. Calculated Key Factors Dynamic Key Factors Lead Conversion Trend Static Key Factors Score Trend .
You want to assign Leads that originate from source 'External Partner' to a sales employee. Which setting do you use to achieve this? Qualifications Lead Routing to Employee Status Party Schema .
Which Machine Learning insight shows sentiment detection of surveys and emails? Machine Translation NLP Classification Business Text Intelligence Profanity Check .
What feature of SAP Sales Cloud V2 provides Sales Representative with predictive insights? Workspace Guided Selling Dynamic Playbook Machine Learning .
As a Sales Manager, you want to require the Sales Representatives to update the Revenue End Date when Opportunities are in the "Close" sales phase. What would be the best approach to achieve this in SAP Sales Cloud Version 2? Configure a Playbook with a mandatory Action to update field. Configure a Playbook with a mandatory Activity to update field. Configure a Playbook with an Action to update field. Configure a Playbook with an Activity to update field. .
A User is no longer able to access SAP Sales Cloud Version 2 due to too many failed log-in attempts. As an Administrator, how can you fix the issue? Unlock the respective User and reset the password Assign a new security policy and unlock the User Reset the password for the affected User Unlock the employee and the respective password .
As a Sales Manager, you want to create a Playbook for Leads and Opportunities.How can the activities and actions for Playbooks be grouped? Note: There are 2 correct answers to this question. Sales Phases for Opportunities Status for Opportunities Status for Leads Sales Phases for Leads .
Best Run Bikes has acquired Cyclo Clothing, which means they have taken over the ownership and operations of Cyclo Clothing. Best Run Bikes and Cyclo Clothing follow different sales lifecycles for their Opportunities. As an Administrator for Best Run Bikes, which Opportunity configurations would you perform? Note: There are 2 correct answers to this question. Configure Routing Rules for Cyclo Clothing Configure a new Party Schema for Cyclo Clothing Configure a new Document Type for Cyclo Clothing Configure a new Sales Cycle with Sales Phases for Cyclo Clothing .
You have to pitch the major differentiators of SAP Sales Cloud Version 2 compared to the previous version. Which of the following would you describe as tops advantages? Note: There are 3 correct answers to this question. Monthly releases that will help fill gaps faster Free access to SAP expert guidance Fresh new User Experience with dynamic layouts and faster screen loading Modern platform that delivers higher speeds, higher availability, and higher agility Direct access to the back end for faster issue resolution .
Which steps would you take to create a Call List so it can be executed and monitored via the Digital Selling Workspace? Define Key Objectives of Call List • Create Call List • Add Script to Call List • Add Resources to Call List • Monitor Call Campaign Progress Create Call List • Assign Resources to Call List • Add Script to Call List • Define Key Objectives of Call List • Monitor Call Campaign Progress Create Call List • Add Script to Call List • Assign Resources to Call List • Monitor Call Campaign Progress • Define Key Objectives of Call List Define Key Objectives of Call List • Create Call List • Add Resources to Call List • Add Script to Call List • Monitor Call Campaign Progress .
An Administrator has configured email channels for Sales Representatives to access when they are working directly in sales documents. What should the Sales Representatives expect when sending emails from the Lead email channel? Sales representatives should request access to use the Lead email channel. Sales representatives will not have access to the General email channel. Sales representatives can also access the General email channel. Sales representatives can also access the Opportunity email channel. .
Best Run Bikes wants to maintain a reason for all the Sales Quotes that are either won or lost.As a Administrator, which configuration can you use to achieve this? Configure a new Sales Cycle. Configure a Reason for Status. Configure a Source for the Opportunity. Configure a custom Status for the Opportunity. .
When performing mobile administration, what setting should an Administrator configure in order to change the arrangement of fields that should appear in every contact card on the Contacts page? Contact list Account list Contact header Account header .
What Administrator feature involves tracking and reviewing email communications? Activity Monitoring Activity Manager Emails Monitoring Email Analyzer .
As an Administrator, you want to configure the card colors in the calendar for Appointments.Based on which of the following parameters can this be achieved? Note: There are 2 correct answers to this question. Status Priority Subject Category .
You have been asked to maintain Products in SAP Sales Cloud Version 2. Which of the following settings are relevant? Note: There are 3 correct answers to this questions. Product Type Units of Measure Number Range Product Classification Product Groups .
How can you prevent security risks while monitoring inactive users in SAP Sales Cloud Version 2? Note: There are 2 correct answers to this question. By using the auto sign out, users are automatically logged off By setting up the auto log off time By assigning security policies to end users By scheduling the dedicated auto sign out background job .
Which of the following options can be considered a Side-by-Side extension of SAP Sales Cloud Version 2? Extending standard delivered applications Embedding custom modules created in SAP Build App Adding custom fields on existing entities Enhancing the code baseline without modifying the standard .
Every time the expected revenue is greater than 500,000 US dollars, you want the system to display a warning that an approval process must be applied for that opportunity. How would you address this requirement? Note: There are 2 correct answers to this question. Create an action to show a warning message based on a certain condition Create a determination rule Create a validation rule Create a condition to show a warning message based on a certain action .
Which settings should be considered using the Allowlist and Blocklist when configuring Relationship Management? Note: There are 2 correct answer to this question. Once an entry is made on the block list, the allow list is required to be configured. Once an entry is made on the block list, the allow list is void. Once an entry is made on the allow list, the block list is required to be configured. Once an entry is made on the allow list, the block list is void. .
Which template types are available to use when creating email templates in SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question. Response Signature Campaign Complaint Request .
When logged into Mobile Administration, which header and list fields can be configured to meet business requirements? Note: There are 3 correct answers to this question. Call list fields Target group list fields Lead list fields Task header layout Home page cards .
Which of the following features can be used to create scripts for Call Lists? Phone Call Playbook Task Survey .
As an Administrator of the SAP Sales Cloud Version 2 system, which of the following configurations can be done for Leads? Note: There are 2 correct answers to this question. Create and manage Forecast Categories Maintain Probability Create and manage custom Statuses Maintain Routing Rules.
Which of the following steps are part of call list configuration? Note: There are 3 correct answers to this question. The administrator creates call list categories. The sales manager creates copies of call lists. The sales manager creates call lists. The administrator creates call lists. The sales manager creates call list categories. .
What are Playbooks for Leads and Opportunities? An autoflow tailored to Sales Managers and Sales Representatives A pre-defined, not customizable, set of actions supporting Sales Representatives A customizable set of activity and action proposals tailored to each sales phase in a sales cycle A new Low Code tool available in SAP Sales Cloud Version 2 .
What are the key features of Guided Selling Worklist? Note: There are 3 correct answers to this question. Timeline Overview Kanban view KPI cards Advanced filter .
A new group of Business Users have to be created and granted read only access to sales entities, such as Leads, Opportunities and Sales Quotes for a specific Sales Area. As an Administrator, which sequence of steps must be performed? Create the Business Users • Create the Employees • Assign a Sales Rep Business Role and remove Write Access for that Sales Area Create the Employees • Create the Business Users • Assign a Sales Rep Business Role with restricted Read Access for that Sales Area Create the Business Users • Create the Employees • Restrict the Employees Access Rights for that Sales Area Create the Employees • Create the Business Users • Remove the Employees Write Access Rights for that Sales Area .
What are the key use cases for MS Teams integration in SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question. Share Workspaces and Deal Rooms Share Library Create Tasks with MS Teams collaboration Create Appointments with MS Teams collaboration Make outbound calls .
You are an Administrator who needs to create a robust mobile scenario for your business users. What administration tasks are performed during mobile application setup? Note: There are 2 correct answers to this question. Ul screen adaptation Widget creation Mobile User creation Home Page layout .
Which options are provided for grouping your aggregated totals when configuring KPI Definitions in SAP Sales Cloud Version 2? Note: There are 2 correct answers to this question. Cumulative Sum Across Forecast Categories Cumulative Sum by Expected Value Sum by Forecast Category Sum by Expected Value .
Which component does the system use as a search strategy to find valid condition records during pricing? Pricing Procedure Condition Technique Condition Type Access Sequence .
What work center must a Sales Representative access to view the data visualizations produced by Relationship Intelligence? Guided Selling My Network Activity Manager Playbooks .
What is the difference between Pre Hook and Post Hook rules? Pre Hook allows users to make changes to the default value; Post Hook does not allow it. Pre Hook is valid only with Determination Rules; Post Hook is valid only with Validation Rules. Post Hook determines read and write access; Pre Hook determines read access only. Pre Hook prevents users from making changes to the default value; Post Hook does not prevent it. .
Which of the following are valid Functions that can be assigned to Organizational Units? Note: There are 3 correct answers to this question. Distribution Channel Sales Office Division Sales Organization Company .
Administrators can define default attributes when appointments are created by end users in SAP Sales Cloud Version 2. Which attributes can be defined by administrators when maintaining settings for Appointment? Note: There are 3 correct answers to this question. Duration Priority Category Status Teams Meeting .
What is the measurement parameter for Relationship Intelligence? Approval rank HugRank Lead score Opportunity score .
How are mobile application synchronization issues resolved? Administrator generates synchronization log Business user generates device log Administrator generates device log Business user generates synchronization log .
Best Run Bikes would like to apply their own Branding theme and background images to SAP Sales Cloud Version 2.As an Administrator, which of the following settings can you configure for addressing this request? Note: There are 2 correct answers to this question. Custom Layout Home Page Branding Company Settings.
What feature can you use for increasing the level of login protection for end user passwords? Business Role Content Security Policy Identity Provider Security Policy .
As a Sales Manager for Best Run Bikes, you want to standardise a set of activities performed for various sales phases of the Opportunity. Which SAP Sales Cloud V2 feature will help you achieve this? Digital Selling Workspace Dynamic Playbook Machine Learning Activity Manager .
Best Run Bikes generates some of their Leads based on social media posts. They want to track the Leads that were generated from social media.As an Administrator, which configuration would you use to achieve this? Create a new Qualification for Leads. Create a new custom Status for social media. Create a new Source for social media. Create a new Party Schema for Leads. .
As an Administrator, where can you find documentation about available APIs that could be leveraged for integrating SAP Sales Cloud Version 2 with other SAP applications? SAP API Business Transformation Hub SAP Discovery Center SAP Business Accelerator Hub SAP Platform Integration .
As an Administrator, you have configured mashups for your end users to leverage on the mobile application. What mashup settings can be toggled on by the end user in order to use them on their mobile device? Note: There are 2 correct answers to this question. Guided Selling mashup Activity mashup Quote mashup Lead mashup .
Which of the following are key enhancements of Lead Management in SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question. Insights that predict the likelihood of a Lead getting converted. Ability to manage accounts with Guided Selling. Ability to identify the right leads, working through the sales cycle across various phases. Interactive list view with elements like quick filters and KPI graphs. Optimized details page showcasing all of the relevant information in an easy to consume format. .
When using Deal Intelligence, what object is modeled by Machine Learning and used for scoring? Lead Business text Quotation Opportunity .
As an Administrator, you need to create a new server connection in order to configure and use Relationship Intelligence with Office 365 mail server. What parameters must be registered in the Microsoft Azure Portal? Note: There are 3 correct answers to this question. Certificate Token Server Tenant ID Certificate File Certificate Key Server Communication Arrangement .
When browsing configuration settings, where would an Administrator enable Revenue Splitting? Pipeline Management and Forecasting Forecast Tracker Opportunities Sales Quotes .
What is a benefit of assigning Playbooks to Leads based on an existing list of Account IDs? Any newly created Lead associated with the listed Account will automatically be converted into Opportunities. Any newly created Accounts will automatically have Leads created based on the Playbook. Any newly created Lead associated with the listed Account will automatically be created with the same Source as the last Lead created. Any newly created Lead associated with the listed Account will automatically receive suggestions from the Playbook. .
As a Sales Representative, you want to share Workspaces using MS Teams.Which objects can you share with Workspaces? Note: There are 2 correct answers to this question. Sales Quotes Appointments Tasks Leads .
Which is a valid assignment of pricing components in SAP Sales Cloud Version 2? A condition type is assigned to a condition table. An access sequence is assigned to a condition type. A condition table is assigned to a pricing procedure. A pricing procedure is assigned to an access sequence. .
When running the Lead Scoring Readiness Check, what prerequisites are required to meet the readiness criteria? There must be a minimum of 10000 leads in converted status and a minimum of 10000 leads in declined status. There must be a lead training model that has been trained and in active status. There must be dynamic and static factors created by the administrator. There must be a minimum of 1000 leads in converted status and a minimum of 1000 leads in declined status. .
As a Sales Manager, you want to create a Call List for your sales team. Which of the following entities can you add as participant? Note: There are 3 correct answers to this question. Leads Opportunities Contacts Accounts Target Groups .
You need to create a new Survey Category for the Sales Team to use in a new Call List.What are the default Survey Categories that are pre-delivered with the SAP Sales Cloud Version 2 tenant? Checklist Call Script Promotion Sentiment Score .
As an administrator, you are asked to change user interface texts for some standard applications. Which tool would you use to configure the texts? SAP Build App Language Adaptation Branding UI Adaptation .
Which of the following parameters are required when configuring a new Mashup? Note: There are 3 correct answers to this question. URL Secret Key Name User ID Description .
You have been asked to enable users working in SAP Sales Cloud Version 2 to access S/4HANA Sales Management. What extension tool would be used to achieve this? Create a Mashup Apply a Webhook Apply a Validation Rule Create an Extension Field .
As a Sales Manager, you have created multiple Playbooks for Opportunities based on existing Account IDs and Expected Revenue. Where would you find the Playbooks applied for the newly created Opportunity? Progress bar Timeline Overview Planned Activities .
You have been asked to configure a new pricing procedure for Opportunities and would like to create a determination rule for using it. Which data can be used when creating a pricing determination rule? Note: There are 3 correct answers to this question. Document Type Division Sales Unit Product Sales Organization .
As a Sales Manager for Best Run Bikes, you now require all of the Sales Representatives to schedule a meeting with the customer while qualifying an Opportunity when the deal size is more than 50,000 US. How will you achieve this using Playbook? Note: There are 2 correct answers to this question. Configure a rule for Expected Value Configure a rule for Negotiated Value Configure an Activity of type Appoint me Configure a mandatory Activity of type .
When maintaining Account master data, where can you enter Payment Terms? In the Account Hierarchy In the Account General Data In the Account Sales Data In the Account Overview.
*As an Administrator you are maintaining new Employees and their teams. How can you assign Employees to the respective reporting line Managers? Managers and Employees have to be maintained within the Organizational Units Managers have to be maintained within Business Users Managers have to be maintained within Employees Managers and Business Users have to be maintained within the Organizational Structure.
*Which prerequisites are considered when configuring Pipeline Management and Forecasting? Note: There are 2 correct answers to this question. Forecast Categories must exist. Deal Intelligence must be enabled. Forecast Hierarchy must exist. Lead Intelligence must be enabled.
When configuring Machine Learning, what is the correct sequence when training the Deal Intelligence model? 1. Check 2. Add 3. Train 4. Activate 5. View 1. Add 2. Check 3. Train 4. View 5. Activate 1. Check 2. Train 3. Add 4. Activate 5. View 1. Add 2. Train 3. Check 4. View 5. Activate.
When logged into the SAP Sales Cloud mobile application, which objects are available for the business user to create though the Quick Add (+) icon? Note: There are 3 correct answers to this question. Lead Task Appointment Call List Order.
Which entities can be created from the Opportunity workspace? Note: There are 3 correct answers to this question. Appointment Email Deal Room Lead Call List.
As a Sales Representative, which of following activities can you perform using Digital Selling Workspace? Note: There are 3 correct answers to this question. View Sales KPIs Manage Call List View Pipeline Manage Leads Manage Quotes.
As an Administrator, you need to add to the base functionality of SAP Sales Cloud Version 2 using App Extensibility. What features are available to meet your business requirements? Note: There are 3 answers to this question. Extension fields Validation rules Determination rules Routing rules Adaptation rules.
Which parameters are required for an Administrator to create a new email channel? Note: There are 2 correct answers to this question. Channel email address Display email address Object Internal email code.
Which actions are possible outputs of configuring Autoflow? Note: There are 3 correct answers to this question. Send Emails Send Event Notifications Send Info Notifications Send Response Notifications Send Approval Notifications.
As a Sales Manager, you would like see how your Playbooks are performing in the real world to win deals. What information does Playbook Effectiveness display? Note: There are 3 correct answers to this question. Actual Average Usage Effectiveness Score Opportunity List Opportunity Score Call List Usage.
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