Sales Process

Indentify the CORRECT answers: The shipping point is determined by the shipping condition, loading group and the delivering plant. It is always possible to change the shipping point manually in the delivery document. A single delivery can only be processed by one shipping point. Shipping point is the highest org unit in the system whose employees is responsible for complete processing of shipping and delivery process. Default value of a shipping point can be changed manually in a sales document as long as the new shipping point has been added in the shipping point determination in customising.

Which of the following are true about routes?. They are made up of itineraries and shipping types. They consist of connection points in which only legs can connect the points. The volume of the items in the delivery is considered when determining a route in the delivery. The shipping point, ship-to, sales order, and material master are factors in determining the proposed route. Routes are maintained on the customer master and do not have to be determined by the system. Copy control copy the route from the master data into the sales order.

The plant is determined in a very specific sequence. Which of the following is the correct answer regarding sequence of plant determination. Customer master / Material master. Customer master / Material master / Customer material info record. Customer material info record / Customer master / Material master. Material master / Customer master / Customer material info record.

Shipment scheduling take into consideration certain lead times. Which of the following is false. Transit time. Pick and packing time as well as loading time. Confirmed delivery time. Billing time. Transportation lead time.

If the material availability date is in the past, forward scheduling will take place to determine the new material availability date. Two schedule line items will be created. The first with the customers required delivery date but not with a quantity and a second schedule line with the confirmed delivery date and the confirmed quantity. True. False.

The delivery due list main selection criteria is. Company code and sales organisation and delivery dates. Company code and delivery dates. Shipping point and delivery dates.

Which of the following are relationships between a delivery and an order?. Complete delivery= one delivery for one order. Partial delivery= multiple deliveries for one order. Combined delivery= multiple deliveries for one order. Combined delivery= one delivery for multiple orders. Partial delivery= one delivery for multiple order.

Which of the following statements is incorrect. Delivery due list can be executed online. Delivery due list can be executed with a background job. Delivery due list can be executed only in the background. Picking can be processed collectively. Goods issue cannot be processed collectively.

To be able to create one delivery for a number of orders which data needs to be the same: Delivery date. Shipping point. Ship to party. Incoterms. Route. Loading group. Storage location.

Which of the following are relationships between Delivery and billing documents?. Complete billing = one billing document for one delivery. Invoice split = multiple billing documents for one delivery. Collective invoice= one billing document for multiple deliveries. Invoice split = one billing documents for multiple delivery. Complete billing = Multiple billing documents for one delivery.

Availability check is carried out during the sales order processing if the material master requires an availability check and the sales document type has been set for the availability check in the customising. True. False.

Which of the following statements are True about backorder processing. An order can be back-dated if the quantity of an order is not totally confirmed. An order can be back-dated if the delivery date for an order item cannot be kept. Back orders can be processed manually or automatically via rescheduling. Back orders can only be processed automatically. When you process backorders automatically via rescheduleling, you cannot use delivery priority as a sorting criteria.

The availability check takes place on the material availability date. This means the material availability date must be determined in the sales order before the availability check can be carried out. Material availability date determination use delivery scheduling. True. False.

Material availability is carried out for more than one plant at a time and it will be carried out at ITEM level. True. False.

Which of the following statements are correct. Replenishment lead time can be used for availability check. Replenishment lead time is the time for material to become available either from external procurement or in-house production. Replenishment lead time for Trading goods = Planned delivery time only. Replenishment lead time for finished Goods = Goods receipt time. Replenishment lead time can be set on Customer master on the MRP II view.

Which of the following would cause forward scheduling to be carried out?. The material availability date is in the past. On the proposed availability date, there is not enough stock. The replenishment lead time is not used. The replenishment lead time is set to zero (0).

Which of the following statements are incorrect?. Shipment can contain one or more delivery. A shipment is normally created before goods issue and the deliveries is linked to a shipment before goods issue. Packing in shipment is carried out per delivery. Packing in shipment is carried out for a number of deliveries. Shipment cost can not be charged direct to a customer.

A shipment document controls external delivery activities and a transfer order controls internal material movements. True. False.

Which of the following are functions of the shipment cost document?. Create the accounting document for the shipping of goods. Calculate the shipment costs. Settle the costs with the service agent. Determine the cost price of the material in the pricing procedure. Transfer the costs to FI and CO.

Which of the following statements are correct?. Inquiries are non binding information. Inquiries are legaly binding information. Quotaions are non binding. Inquiries do not have validity periods. Quotation are legaly binding for for the validity period of the quotation.

An inquiry will be closed once it has been referenced and a quotation will only be closed once the total quantity has been referenced or rejected. True. False.

Automatic pricing is not carried out in the inquiry but it is carried out for the quotation. True. False.

You cannot create a quotation unless you have an inquiry that you can use as a reference document for the quotation. True. False.

The item category in the sales document is found using the sales document type and the item category group on the customer master. True. False.

Which is true in determining the item category used in the order?. Document type and item category group are used to determine the item category. Item category group determines the 'usage' of the item. The higher level item category can be used. Document type and item usage are used to determine the item category.

The item category controls which of the following?. Sending of requirements. Whether the material can be a material or text item. Pricing. Relevant for billing. Whether a BOM item explodes.

Which of the following statements are correct?. Debit and credit memos is used to correct value only and no stock is corrected. Debit and credit memos are order related billing. Debit and credit memos are delivery related billing. Debit and Credit memos can be reference to either a sales document or a billing document. Debit and credit memos do not have a billing block.

Which of the following statements regarding Returns document is incorrect?. A returns document have a billing block. A returns document can be referenced to a sales document or a billing document. You do not have to enter a returns reason. A returns document can be created without a reference to another document.

Which of the following statements regarding invoice correction are True?. Invoice correction is used to correct quantities and value on a billing document. Invoice correction is also correct quantities and value of the actual stock in material management and in accounting. Invoice correction does not contain a billing block. The invoice correction will create a debit and credit entry and you can only correct the debit entry. The Credit entries will be listed first in the document and then the debit entries. Unchanged debit and credit entries can be deleted.

A cancelled billing document will generate a new document and the postings will have the opposite symbols. This cancelled document will update the status and document flow. True. False.

Which of the following statements are correct. A delivery can be created for a Credit memo. An invoice correction can be created with reference to a Sales document. You have to enter a reurns reason for a returns document as well as for a credit memo. Debit and credit memos as well as returns will have a billing block.

Which of the following are examples of standard lists?. List of orders. List of quotations. Delivery due list. Billing due list. List of incomplete items.

Which of the following are examples of work lists?. List of orders. List of quotations. Delivery due list. Billing due list. List of incomplete items.

Which of the following statements are true?. A business process in the SAP system is represented as a document. A Sales document consist of a Header and a Item. Sales document header contains general data and default values that are valid for the whole document. Items contain data for the shipping and procurement of the items as well as the delivery scheduling and deadlines.

Identify the correct answer: In a sales document, the header data contains: Sold to party. Material price. Required delivery date. PO date & number.

Which of the following statements are true?. A client is a self-contained technical unit. A company code and business area represent a group from a financial perspective. Several companies cannot use one set of chart of accounts. A business area is used for external reporting and is limited to company codes. Business Area has no fixed assignment and the system need to derive the business area for each transaction.

Which of the following statements are correct regarding sales organisations?. A sales org can be assigned to more than one company code. A sales organisation / distribution channel can be assigned to more than one plant. Each sales organisation will have it's own master data. A sales organisation represent a selling unit as a legal entity with an address. Not all business transactions are processed within a sales organisation.

Which of the following statments regarding distribution channel are false?. Master data can be varied by distribution channel. A distribution channel provide the structure for distribution goods. Only one distribution channel can be linked to a sales organisation. Examples of a distribution channel is wholesale / retail. Customers can only be served through one distribution channel within a sales organisation.

A division can be a product range. True. False.

A sales area is a combination of certain org units. Which of he following Org units make up a sales area?. Sales Organisation. Distribution channel. Sales office. Shipping point. Division.

All sales, delivery and billing documents will always be assigned to a sales area and therefore will you be able to carry out sales analysis within a sales area. True. False.

Which of the following statements regarding plant are incorrect?. A production facility can be defined as a plant. A plant can be a location that control stock and from where stock can be distributed. A plant can be assigned to more than one company code. For a plant to deliver goods to customers you need to set up the plant as a delivering plant in customising. A plant can have only one storage location.

A delivering plant can be assigned to one or more distribution channels. True. False.

Which of the following statements are true?. A Sales Office is assigned to a sales organisation. A Sales Office is assigned to a sales area. A shipping point is assigned to a sales organisation. A shipping point is assigned to a plant. A shipping point is assigned to a sales area.

When a sales order is created it can get data from which of the following sources. Master data (customers, materials, condition records). Other documents (quotations). Customising tables (shipping point determination). Hard coded controls (ABAP programs).

Which of the following data is proposed from the customer master when an order is created. Partners. Delivering Plant. Pricing. Output. Customer specific material numbers and descriptions.

Which of the following data is proposed from the material master when an order is created. Partners. Plant. Pricing. Output. Customer specific material numbers and descriptions.

Which of the following data is proposed from the customer material info record master when an order is created. Partners. Plant. Pricing. Output. Customer specific material numbers and descriptions.

Which of the following partners has been set up in standard order as mandatory partner functions. Sales Employee. Sold to party. Bill to party. Payer. Ship to party.

Which of the following data will be proposed from the payer when you create a sales order document. Pricing and incoterms. Payment terms and credit limit checks. Delivery address and tax. Billing address.

Which of the following data will be proposed from the Ship to party when you create a sales order document. Pricing and incoterms. Payment terms and credit limit checks. Delivery address and tax. Billing address.

Which of the following data will be proposed from the sold to party when you create a sales order document. Pricing and incoterms. Payment terms and credit limit checks. Delivery address and tax. Billing address.

Plant is determined in a specific sequence. Customer material info record / customer master and last material master. True. False.

Which of the following statements are correct?. Fast change function enable you to simultaneously block all items that you have selected in a document. Fast change function let you change the pricing, plant, currency or materials in several documents at the same time. Fast change function let you change several items of a document at the same time. Fast change function enable you to simultaneously block all items in a document but not for a specific number of individually selected items in a document.

In sales documents you can block transctions. For Sales. For Shipping. For Shipments. For Billing.

A billing block can be set at header or item level. True. False.

Customising for sales documents can be done at header, item and schedule line level. The instruments for control are only the sales document type and item category. True. False.

The system need to be configured for forwarding data from the sales docuemnt to the subsequent document according to your needs. This can be done in the copy control. True. False.

In a document type you can set certain basic functions to accomodate the process. Some of these functions are: Partner determination, Pricing, Incompleteness, Free goods, Delivery scheduling, output and text determination. True or False. True. False.

The sales document type will control which of the following functions. Bill of materials. Default data for dates, billing and delivery document types. Checks to be carried out for example open contracts and quotations. Incompleteness, Pricing, free goods and output. Delivery and billing relevance.

The item category will control which of the followings functions. Number range assignment. Bill of material. Delivery and billing relevance. Delivery and billing document types. Seperate business data between header and items.

Item category can be automatically determined from the following objects. Select the correct answer. Delivering plant, Item category group, Item usage and item category of lower item. Sales document type, Item MRP type, Item usage and item category of lower item. Sales document type, Item category group, Item usage and item category of higher item. Shipping condition, Item MRP type, Item usage and item category of higher item.

Which is true in determining the item category used in the order?. Document type and item category group are used to determine the item category. Item category group determines the 'usage' of the item. The higher level item category can be used. Document type and item usage are used to determine the item category.

The item category controls which of the following?. Whether the material can be a material or text item. Pricing. Relevant for billing. Sending of requirements. Whether a BOM item explodes.

Which item category group will explode material BOM's in the sales order. NORM. ERLA. LUMF.

A bill of material (BOM) can be used with free goods process. True. False.

A text item in a sales order will always have a schedule line. True. False.

Which of the following functions will be controlled by the schedule line category?. Goods movement type. Delivery relevance and availability checks. Purchasing. Billing relevance. Pricing.

The schedule line category is determined from which objects. Select the correct answer. Document type + MRP type. Item category + MRP type. Item usage + MRP type. Item usage + item category group.

Delivery scheduling will first take place backwards to determine material availability date. If the material is not available on the required availability date or in the past the system will then use forward scheduling. True. False.

Copy control contains the rules for data flow between documents. Copy control is set up for relevant relationships between document types, item categories and schedule lines. Copy control uses copying requirements, routines for data transfer and item category group. True. False.

In the copy control procedure, you need to specify certain controls. Select the correct controls. Routine for data transfer. Copy requirements. Number assignments of document types. Switches.

Which of the following is true about rush orders?. Because it is a rush order, a reference document must be used. Immediate delivery is activated. In a rush order, the goods issue must still be performed. Upon saving the rush order, the billing due list is updated. For rush order the system will print an invoice when the billing is created, to be send to the customer. Rush orders are delivery related billing. Goods dispatched same day (or customer collects).

Which of the following are true about cash sales?. A cash sales invoice is printed immediately and handed to customer. The billing document is created later during the billing run. When saving the cash sale, the stocks are reduced. Cash sales generate order and delivery document numbers. When saving the cash sale, the billing due list is updated because cash sale is order related. The delivery is relevant for picking.

All the following occur during the processing of a cash sale except for: The cash sales document is created using a special order type. A delivery note is created automatically upon saving the sales order. A billing document is created later during billing run. The customer account is posted to for the invoice amount.

Which of the following are true regarding consignment fill-up?. A billing document is created. A goods issue must be posted. The inventory value is decreased. Pricing can be entered. Liability does not transfer when the customer receives the material.

A consignment pick-up is a sales order type: CI. CP. CF. CN.

A consignment fill up is a sales order type: CN. CS. SA. CF.

If you issue goods to a customer but retain ownership of the goods, what is this called?. Delivery. Consignment fill-up. Consignment issue. Vendor consignment.

Which of the following statements are correct?. Consignment fill up process: Order, delivery, picking, goods issue. Consignment issue process: Order, delivery, picking, goods issue and billing. Consignment pick-up process: Order, inbound delivery, goods issue and billing document. Consignment return process: Order, delivery, goods receipt and billing document.

Items can be delivered free of charge. A free of charge delivery need to be referenced to a preseeding document and an invoice with zero value will be printed after the delivery block has been removed. True. False.

Which of the following are true if plant 1 in company 1 needs to have materials sent from plant 2 in company 2?. Company 1 create the purchase order. Company 2 create the delivery, post goods issue. Company 1 create the billing document. Intercompany billing will be used. Company 1 create goods receipt.

Which of the following factors determine the data to be included in the incompleteness procedure. Schedule line. Document type. Item category. Movement type.

The incompletion log differenciate between Sales document header, sales. document item and sales document schedule line. Each procedure will have its own fields to be checked for completeness. True. False.

Setting up the incompletion process consist of: 1) Creating groups for header, item and schedule line fields 2) Create a procedure and add the fields to the procedure 3) Link the procedure to the header, item or schedule line of a document type. True. False.

Partners is activated for schedule lines. True. False.

Partner types for Sales & Distribution can be classified into which groups?. Customer. Vendor. Personnel / Employee. Market. Contact person.

Which of the following statements are incorrect?. Partner types let us distinguish between different business partners classified into certain groups. Partner Functions represents the roles they play within a business transaction. Assigning Partner functions in SAP system determines the functions of that partner in the sales process. Sold to, Ship to, Bill to and Payer is all the same Partner type named "CUSTOMER". Sales employee, Sold to, Ship to, Bill to and Payer is all the same Partner type named "CUSTOMER". Sales employee falls into partner type "VENDOR".

In customising, Partner determination procedure can be assigned to which of the following. Sales document header, item and schedule line. Customer master. Delivery document header and item. Billing document header and item. Sales document header and item.

Customer account group controls the field selections, number assignment, one time customer account and output. True. False.

Which of the following is the correct process for setting up the partner determination process. Create partner function, Create the procedure and assign the procedure to document type and add the different partner functions to the document type. Create partner function, Create the procedure, link the partner function to the procedure, add mandatory/optional criteria, assign procediure to document type appropriate level or to customer master. Create partner type, Create the procedure, link the partner type to the partner function, assign partner function to document type appropriate level or to customer master.

Partner determination procedure must be linked to the customer master records. True. False.

Which of the following statements are correct?. Contracts can be devided into the following: Quantity contracts, value contracts and schedule agreements. Schedule agreements are valid for a certain time period with fixed delivery dates and quantities. Schedule agreement contain schedule lines. Release orders are created with reference to Schedule agreements.

Which of the following are true with regard to the document flow for scheduling agreements?. scheduling agreement -> sales orders -> deliveries -> billing documents. scheduling agreement -> deliveries -> billing documents. contract -> scheduling agreement -> sales orders -> deliveries -> billing documents. scheduling agreement -> quotation -> sales orders -> deliveries -> billing documents.

Which of the following are true about contracts?. Contracts have delivery dates which can be specified at the schedule line level. The subsequent function is a delivery. They can be for a specified time period. The subsequent function is a release order. The end date must be entered manually.

Can several shipping points be assigned to one plant. Yes. No.

Identify the correct answer: A scheduling agreement requires separate release orders before deliveries can be made. A contract is complete when the open order items equal zero, or all items have been rejected. Deliveries are created automatically for a scheduling agreement. If an open contract exists for a customer, the system will not allow a new sales order to be created.

In your company, the general requirements for several contracts are identical. In order to keep the data consistent, you would like to link several lower level contracts with one master contract. Which of the following statements are true?. You can build contract hierarchies by grouping additional contracts under the lower level contracts. The lower level contracts must be assigned to the same sales organization as the master contract. A master contract only contains header level information. In the standard system, only quantity contracts can be linked with master contracts. Changes in the item level information in the master contract affects the lower level contracts.

Which of the following statements are true regarding value contracts?. The value contract is similar to a quantity contract in that the subsequent function is the creation of a release order. The value contract is different from a quantity contract in that schedule lines are not maintained in the value contract, but they do exist for the quantity contract. Materials allowed for a release order from a value contract can be restricted using the assortment module and/or the product proposal. The value contract can be billed directly or via the release orders.

Which of the following statements are correct. Material determination provides you with a tool to automatically exchange materials in a sales order. Material determination use condition technique to automatically determine replacement materials. Material determination cannot be done manually. Material listing is used for customers that can only buy certain products. Material exclusion is used for customers that are not allowed to buy certain products.

Master contract contains the following information. Business data. Partner data. Contract data. Pricing data. Billing plan data.

Which of the following statements are true?. Discounts can be provided in the form of the free goods based on quantity of items ordered. Inclusive free goods will not be displayed on the billing documents. Exclusive free goods will not be displayed on the billing documents, but it will show i the sales document as free of charge. Exclusive free goods will be additional items displayed on the billing documents but with Zero Value. The item category determines how the free goods will be handled in the process.

Which of the following statements are true. Free goods determination use condition technique to determine calculation of free goods. The item category is assigned with usage FREE for free goods process. A procedure contains condition records. Each access sequence for free goods determination contain condition table that form the key for the master data (condition records. You can activate analysis in the sales document for free goods determination. This will then display detailed information on how free goods were determined.

Free goods determination procedure will use the sales area, document pricing procedure ( documnet type) and the customer pricing procedure (customer master) to be able to determine Free goods. True. False.

The output type controls which of the following?. Timing. Print parameters. Medium. Requirement. Layout set.

Which of the following are checked during credit management?. Open items. Open deliveries. Open orders. Disputed items. Cleared items.

At what stages can credit checking be carried out?. Order. Delivery. Picking. Goods issue. Billing.

Which of the following is true about credit management?. A company code can be assigned to many credit control areas. Many company codes can be linked to one credit control area. A sales organization must be linked to the credit control area.

Which of the following are correct statements?. Output can be carried out 2 ways: condition technique and customer master. Rescheduling must always be run in the background. Delivery scheduling can be done at order time. At order time, packing can be done. Contract data is allowed for header and item level information.

Which of the following data will be proposed from the bill-to party when you create a sales order document?. Pricing and incoterms. Payment terms and credit limit checks. Delivery address and tax. Billing address.