SalesFAdmin2022

What are two Initial Submission Actions in an Approval Process? Choose 2 options. An outbound message can be sent to another application. The record is locked for everyone except the Owner. The value of a field on the record can be updated. A task can be assigned to users in a specific Profile.

The administrator at Universal Containers is creating a flow with several steps. How can the administrator check their work as they are developing the flow?. Use debug logs in the Developer Console. Use debug logs found in Setup. Perform the same steps manually via the UI. Use the Debug tool in the flow builder.

The administrator at Universal Containers is creating a flow with several steps. How can the administrator check their work as they are developing the flow?. Use debug logs in the Developer Console. Use debug logs found in Setup. Use the Debug tool in the flow builder. Perform the same steps manually via the UI.

Universal Containers sells through many different reseller networks. Each reseller's deals are tracked on separate opportunities. The sales manager is concerned that the pipeline report is not accurate due to multiple opportunities for the same end customer. How should the sales process be modified to ensure opportunities are not double-counted in the pipeline?. Change the amount on the duplicate opportunities to zero. Change the forecast category to Omitted on the duplicate opportunities. Create one opportunity and use the competitors related list to track the different resellers. Enable duplicate management to prevent the creation of the duplicate opportunities.

Ursa Major Solar wants to ensure that unique data is always input into a specific field. Which two field properties should the administrator configure? Choose 2 options. Default Value. Required. Unique. Data Type.

Customers complain that they do not know when Comments have been added to their Cases. Which configuration can a System Administrator implement to address this concern?. Configure Feed Tracking for Case Comments. Configure the Case Auto-Response Rules. Enable Case Comment Notification to Contacts. Create a Workflow Rule Email Alert on Case Comments.

Universal Containers uses an Auto-numbering system to uniquely identify each support request. They want customers to know this number as soon as possible. Which two features should the System Administrator implement to allow customers have quick access to this information? Choose 2 options. Auto-response Rules. Case Feed Layout Actions. Case Comment Notifications. Self-service Portal.

Recently, one of Ursa Major Solar's (UMS) competitors lost critical data after a powerful hurricane caused multiple power outages. UMS needs to ensure that its Salesforce data is backed up and protected from such an event. Which two statements are true regarding this goal? Choose 2 options. UMS can download an app from the AppExchange. UMS should contact Salesforce Support for a free backup. UMS can use Salesforce's weekly or monthly backup service, which is provided via a zip file. UMS can use Salesforce's daily backup service, which is provided via a zip file.

Ursa Major Solar is experiencing quality assurance issues with a product line. An administrator needs to use a standard object to track the extent of the problem. Which standard object should be used?. Account. Opportunity. Product. Case.

Ursa Major Solar is using products and price books. Which two items should an administrator take into considerations about these features? Choose 2 options. The standard and list price for a product can be listed in more than one currency. A product can have a different list price in different price books. If price books contain assets, they can NOT contain products. Products without a price are automatically added to the standard price book.

A System Administrator will use the Import Wizard to update existing Account records. Which values can the Import Wizard use to find matching records?. Address field. Parent Account field. Account Name and Site fields. Created By field.

Ursa Major Solar has the following environment and requirements: Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Service Representative. The Sales Manager wants to prevent these accounts from being inadvertently contacted more than once on the same day. The Sales Manager wants to report on various customer interactions. How should the administrator fulfill these requirements?. Log a case on the account. Log a separate task, call, or activity on the account. Enter comments into the notes section on the account. Post customer interactions in Chatter on the account.

Universal Containers uses a private sharing model for Cases. Each product line has several product specialists who want to have visibility to all Cases involving their product line. How should the System Administrator meet this requirement?. Create a pre-defined Case Team for each group of product specialists and assign the team using Case Assignment Rules. Create an owner-based Case Sharing Rule to share corresponding Cases with the product specialist role. Add the product specialists to the Account Team for each Account that has purchased a product from the product line. Change the Org-Wide Default for Cases to Controlled By Parent and add product specialists to Account Teams.

Universal Containers has inconsistent data in its 20,000 existing Accounts and asked the System Administrator to convert all of the standard country fields to ISO codes. What method should the System Administrator use?. Data.com Clean. List View Inline Editing. Report Exports. Mass Update Addresses.

Ursa Major Solar uses a validation rule to prevent invalid data. What are three conditions where this rule is used? Choose 3 options. When records are imported. When records are submitted using web-to-lead. When records are deleted by a user. When records are updated by a workflow rule. When records are edited and saved by a user.

A System Administrator creates a Workflow Rule that assigns a task to a support manager role when a case is escalated. The case owner iscomplaining about being assigned these tasks. What should a System Administrator do to correct this issue?. Make sure there is only one user in the role. Remove the Workflow and use a report instead. Change the Workflow Rule to assign tasks based on profile. Add a field update to the Workflow to also change the owner.

What are two reasons a user cannot be deactivated? Choose 2 options. The user account is frozen. The user is the recipient of Workflow Email Alerts. The user is the Owner of open Opportunities. The user is a Customer Community Administrator.

Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each group. In which two ways should an administrator meet this requirement? Choose 2 options. Create two record types. Create two lead processes. Create two page layouts. Create two permission sets.

How can a System Administrator discover who added a field to the account page layout?. Create a poll in the Admin Chatter group. Download the Setup Audit Trail. Run an Account History report. Review the Account Last Modified By field.

A user is unable to log in to Salesforce. What should a Salesforce administrator do?. View the user's login history. Unlock the User. Ask the user to change their password. Change the user's profile.

Salesforce users at Universal Containers complain that global search returns too many records. Which two configurations should a System Administrator perform to help users manage search results? Choose 2 options. Specify the Search Filter Fields for the object's search layout. Enable Sidebar Search Auto-Complete in the object's search settings. Specify the Keywords and include them into the object's search layout. Reduce the number of records displayed for each object in the Search Results page.

Ursa Major Solar has the following environment and requirements: A new custom object named Regulations__c is a child of the account object. All users need the ability to view Regulations__c when viewing accounts with the sales account page layout. How should an administrator provide access to Regulations__c on the sales account page layout?. By adding a new custom link for Regulations__c to the sales account page layout. By adding a new related list for Regulations__c to the sales account page layout. By adding a new action for Regulations__c to the sales account page layout. By adding a new section for Regulations__c to the sales account page layout.

Universal Containers wants to automatically assign a Task to account managers when a customer's agreement is about to expire. How should a System Administrator configure this functionality?. Create a Time-based Workflow on Account with a rule criteria of Agreement End Date < TODAY(). Create a Time-based Workflow on Account with a rule criteria of Agreement End Date > TODAY(). Create a Workflow on Account with a rule criteria of Agreement End Date < TODAY(). Create a Workflow on Account with a rule criteria of Agreement End Date > TODAY().

A user at Ursa Major Solar attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range. What occurs as a result of this scenario?. The user will be able to log in without activating the computer. The user will be unable to log in at all. The user will be able to log in after the computer is activated. The user will be able to log in after answering one security question.

Custom fields in the Lead object can be mapped to which two types of fields? Choose 2 options. Custom Activity. Custom Account. Standard Contact. Custom Opportunity.

An administrator needs to configure Ursa Major Solar's Salesforce Mobile app with the company's brand-specific images and color schemes. Which set of branding options should the administrator use?. Tab Colors, Action Colors, Loading Page Logo. Individual Page Colors, Multiple Loading Page Logos. Loading Page Color, Action Colors, Loading Page Logo. Loading Page Logo, Brand Color, Loading Page Color.

An administrator at Ursa Major Solar is setting up case feed. What should the administrator consider?. Chatter feed tracking must be enabled for the case object. The Use Case Feed permission is automatically active for all profiles. By default, the case feed replaces the standard case detail page. The Service Cloud user feature license is required for case feed.

An Administrator at Ursa Major Solar is converting a lead and needs to capture custom lead data on the converted contact. What should the administrator do to accomplish this goal?. Utilize the data loader to move the custom lead data. Utilize the lead conversion wizard to select the fields. Map custom lead fields to custom contact fields. Map custom lead fields to standard contact fields.

Universal Containers has a renewals sales team that will use the Opportunity object. They want to use many of the same picklist fields that are already defined, but will need unique picklist values. What feature allows a System Administrator to maintain the same field for two different teams?. Page Layouts. Permission Sets. Record Types. Sales Processes.

Which set of Salesforce records is exported by choosing the "Export All" option instead of "Export" in Data Loader?. Look-up. Formula. Master-detail. Text area.

How should a sales rep create an all-day event in Salesforce?. Check the all-day event checkbox on the event. Ensure the event is scheduled for times within the Start and End of Day hours. Use a task for an all-day event because then no time fields are needed. Ask the System Administrator to check all-day events in the Activity settings.

What should a System Administrator do to organize the fields available on a report?. Enable Dynamic Reports. Create a custom report type. Modify the standard report type. Edit the Report Builder layout.

The customer support team wants to use a different Page Layout when closing a Case. Which method should the System Administrator use to fulfill this request?. Case Close Page Layout. Support Process. Record Type and Page Layout. Field-Level Security.

Universal Containers has three Account record types: Prospect, Customer, and Vendor. The Customer record type is only for Accounts that have a Closed Won Opportunity. How should a System Administrator prevent users from selecting the Customer Record Type when they create new Account records?. Create an Account Auto-Assignment Rule to assign the Prospect Record Type to all new Accounts. Create a Workflow Rule or Process to change the Record Type from Customer to Prospect. Create an Account Validation Rule that prevents new Accounts with the Customer Record Type from being saved. Remove the Customer Record Type as an Assigned Record Type in the users' Profiles and Permission Sets.

Universal Containers wants to allow potential customers to submit Cases for technical inquiries. They do not have resources to set up a call center and need to make support available through another means. Which two options should they consider? Choose 2 options. Implement a Lightning Partner Community with Knowledge. Adding a link for Auto-Response Rules for Solutions. Adding a link to a specified routing address for Email-to-Case. Generate Web-to-Case HTML code to add to the website.

Ursa Major Solar uses the following: Private data access model for cases Support agents, who own cases Product specialists who occasionally need access to cases in their product line What are two actions that will allow the appropriate access in this scenario? Choose 2 options. Case owners manually add product specialists to ad hoc case teams. A case escalation rule assigns ownership to product specialists. Case owners configure pre-defined case teams. Administrators configure pre-defined case teams and assignment rules.

The administrator at Cloud Kicks want to update the Account with the number of records on a custom object. How should the administrator fulfill this requirement?. Create a Process. Create a Formula. Create a Workflow Rule. Create a Flow.

Ursa Major Solar uses the following: Private data access model for cases Support agents, who own cases Product specialists who occasionally need access to cases in their product line What are two actions that will allow the appropriate access in this scenario? Choose 2 options. Case owners manually add product specialists to ad hoc case teams. A case escalation rule assigns ownership to product specialists. Case owners configure pre-defined case teams. Administrators configure pre-defined case teams and assignment rules.

The administrator at Cloud Kicks want to update the Account with the number of records on a custom object. How should the administrator fulfill this requirement?. Create a Process. Create a Formula. Create a Workflow Rule. Create a Flow.

Which two actions should an administrator perform to provide a sales team with an easy solution for gathering customer requirements and sharing presentations with their customers? Choose 2 options. Add customers to libraries. Use Salesforce Files to post presentations in Chatter. Ensure opportunity teams are created for customers. Add customers to private Chatter groups.

An administrator at Ursa Major Solar is configuring password requirements for the company's users. Which three actions are administrators able to configure? Choose 3 options. Set the length of time before passwords expire. Set maximum invalid login attempts. Set requirement that passwords must be unique for each user. Set prohibited password values. Set password complexity requirements.

A Finance user with the "View All Data" permission enabled sees no Opportunities when opening a Sales pipeline report. However, a Sales Rep sees Opportunities as expected. Which two actions should a System Administrator perform to resolve this problem?. Update the report filter to show All Opportunities. Create a Custom Report Type for the user that shows all records. Select Save Hierarchy Level on the pipeline report. Change the Org-Wide Opportunity Sharing Default to Public Read.

Ursa Major Solar uses Validation Rule Fields. What are two of these fields? Choose 2 options. Error Message. Owner. Error Condition Formula. Active Date.

In which situation is the Case Contact notified when a support representative adds a new case comment?. The Support Representative posts the comment to the Case Chatter Feed. The Support Representative uses the Send Email Action on the Case Feed. The System Administrator enables Case Comment Notification to Contacts. The System Administrator configures the Case Auto-Response Rules.

Universal Containers created aTime-Based Workflow rule that sends a follow-up email to the customer two days after a Case is closed. The System Administrator wants to verify that the workflow functions correctly. Which queue should the System Administrator view to monitor pending Workflow Actions?. Background Jobs Queue. Mass Email Queue. Outbound Messaging Delivery Queue. Time-Based Workflow Queue.

Universal Containers wants Sales Reps to process credit card payments when an Opportunity is Closed Won. Which approach should the System Administrator use to enable this feature?. Create a Workflow Rule Email Alert to notify Finance. Add payment detail custom fields to the Opportunity. Build a standard Visualforce page and Salesforce site. Install an AppExchange credit card payment package.

The support group at Ursa Major Solar has the following requirements: Agents need to capture different information for product support and inquiry cases. The lifecycle for inquiry cases should have fewer steps than the lifecycle for product support cases. Which three features should an administrator use to meet these requirements? Choose 3 options. Page layouts. Support processes. Permission sets. Record types. Field-level security.

Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently unavailable in the standard inventory. Management has decided to add custom sizing as an add-on item in Salesforce. The administrator needs to allow sales users to add custom sizing to the total opportunity sale. What should the administrator do to achieve this goal?. Make a new custom object related to opportunities for custom sizing. Add custom sizing as a new product in an order. Add a new field on the opportunity labeled custom sizing. Add custom sizing as a new product in a pricebook.

Ursa Major Solar recently acquired a company whose sales team has a unique sales process, with stages that are different from the current setup of stages in Salesforce. The Chief Technology Officer (CTO) has decided that the new sales team should NOT change their process at all. What should the administrator do to incorporate the new sales team's process?. Create a record type and page layout for the new sales team and a custom field for the new stages. Create new values for the opportunity stage field and use field-level security to control which teams see which fields. Create new values for the opportunity stage field; order them so that the new Sales team's values are at the bottom of the picklist. Create new values for the opportunity stage field; create a new sales process assigned to a custom record type for the new sales team.

Universal Containers created a new custom object to track Inventory items. The Support Team cannot see the Inventory object's tab. Which two settings should the System Administrator check to find the cause of the problem? Choose 2 options. Support Team Permission Sets. Inventory object Sharing Settings. Support Team Profiles. Inventory object Page Layouts.

Where does an administrator control field-level security for users?. Profile. Sharing rule. Role. User.

Universal Containers has asked its Administrator to automatically set some fields when a Lead is created. What is the best way for the administrator to perform this automation?. Use a Screen Flow with default values. Use Process Builder that launches a flow. Create 1 Workflow rule per field. Record Triggered-Flow that runs Before save.

Universal Containers offers a variety of products that are comparable to products from other companies. Sales representatives request a method to track product strengths and weaknesses compared to those offered by other vendors. What should the System Administrator implement?. Competitors on the Opportunity Page Layout. Products and Pricebooks on Opportunity Line Items. Big Deal Alerts on high-value Opportunities. Strength and Weakness fields on Company Information.

Ursa Major Solar recently enabled the multiple currencies feature. As a result, which currency will be used as the foundation for all currency conversion rates?. Personal currency. Record currency. Corporate currency. Active currency.

An administrator at Ursa Major Solar is implementing an organization-wide default option for the Account object. What is a correct option for the administrator in this scenario?. Public Read/Write/Transfer. Public Read/Write/Delete. Private. No Access.

Universal Containers has a team of Account Managers that requested email alerts any time an Opportunity or Case is created on Accounts that they own. What is the minimum number of workflows needed to accomplish this task?. Two workflow rules with one email alert each. No workflow rules, but two email alerts. One workflow rule with two email alerts. Four workflow rules for create and update on Opportunities and Accounts.

At Ursa Major Solar, Sales representatives use a custom report type for Account reports. New fields have been created on the Account Object. An administrator needs to report on the newly created fields. What should the administrator do to achieve this goal?. Create a new account report and add the new fields from the Report Builder. From the Custom Report Type, Edit Layout, then add the new fields to the report. From the Custom Report Type, Edit Object Relationships, then add the new fields to the report. Create a new account report folder, go to share, and then add the new fields.

After a recent restructure of its Sales Department, Ursa Major Solar is having issues with records being omitted in the new Opportunity Report. Which three questions should the administrator ask to research this issue? Choose 3 options. Have the owners of the records been frozen?. Do owners of all records have Roles and correct Territory Assignments?. Are records currently being shared with the sales manager?. Do the records the sales managers expect to see match the filter criteria?. Did the sales manager start from a copy or clone of an existing report?.

How can multiple Campaign records be associated with a single Opportunity?. Campaign Hierarchy. Campaign Influence. Primary Campaign Source. Campaign Members.

Ursa Marjor Solar is looking backup methods. Report Exports, Dashboard Exports, and Weekly Data Export Service. Data Loader Exports, Mass Exports, and Weekly Data Export Service. Mass Export Wizard, Weekly Data Export Service, and Data Loader Exports. Data Loader Exports, Report Exports, and Weekly Data Export Service.

The Sales Operations team notices an increase in Opportunities without Products. Enable the Opportunity setting to prompt users to add products to opportunities. Set the Org- Wide Defaults for Price Books to Use and Products to Read Only. Create a Workflow Rule n the Opportunity object to add default Product to Opportunities whit no Products. Create a related list to anable the user to view the related products.

Ursa Solar has the following process regarding its opportunities? * There are three different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that line of business's industry and customers. * For each line of business, there is a specific set of fields that Sales users should see and a different set of fields that Marketing users should see. An Administrator needs to Configure Page Layouts and Record Type for the Opportunity object so that each team sees what it needs to see, without cluttered layouts containing unnecessary fields. What should the Administrator do to accomplish this goal?. Create six Record Types (Marketing Widget A, Marketing Widget B, Marketing Widget C, Sales Widget A, Sales Widget B, and Sales Widget C) with six total Page Layouts, one for each Record Type. Create one Record Types with six Page Layouts (Marketing Widget A, Marketing Widget B, Marketing Widget C, Sales Widget A, Sales Widget B, and Sales Widget C). Create three Record Types (Widget A, Widget B, Widget C) with six Page Layout (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C). Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C, ) with one Page Layout.

Which two related list should be added to the Opportunity page layout to track how Campaigns contribute to the overall pipeline? Choose 2 options. Open Activities. Camping Members. Contact Roles. Camping Influence.

Universal Containers use a private sharing model for Cases, Each product line has several product specialists who want to have visibility to all Cases involving their product line. How should the System Administrator meet this requirement?. Add the product specialists to the Account Team for each Account that has purchased a product from the product line. Create an owner-based Case Sharing Rule to share corresponding Cases with the product specialist role. Change the Org-Wide Default for Cases to Controlled By Parent and add product specialists to Account Teams. Create a pre-defined Case Team for each group of product specialist and assing the team using Case Assignment Rules.

What are two Initial Submission Actions in an Aproval Process? Choose 2 Options. A task can be assigned to users in a specific Profile. The value of on the record can be updated. An outbound message can be sent to another application. The record is locked for everyone except the Owner.

Ursa Major Solar wants all Sales Users to see a dashboard that displays Total Closed/Won Opportunity Amount by User on a monthly basis. The Opportunity sharing model is private. Whats should the administrator do to fulfill this request?. Request for the Sales Manager to create the Dashboard form the Opportunities by User Report, sect "View Dashboard as Me", and save in the shared Dashboard Folder. Create the Dashboard form the Opportunities by User Report, then save it in the shared Dashboard Folder an a Dynamic Dashboard. Create the Dashboard form the Opportunities by User Report , choose the Sales Manager as RunAs User and save in the private Dashboard Folder. Request for the Sales Manager to create the Dashboard form the Opportunities by User Report and save it to her private Dashboard Folder.

Which two change are tracked in the Setup Audit Trail?. Creating a list view. Using the Data Important Wizard. Using the Data Loader. Resetting a user's password.

Cloud Kicks (CK) has a service console that is used by agent who take calls from customers and store whit questions about products. The CK case process is complex and agents often make mistakes. o help the administrator has created a screen flow that guides agent through the process. How should the administrator deploy the screen flow?. Use a custom action that launches the screen flow. Use code to Launch the screen flow in a modal. Launch the flow from the utility bar in the console. Create a link that launches the screen flow.

Ursa Major Solar utilizes accounts in its sales process; however, not all user have access to them. New users require read access to account. Additionally, four new users require edit access. What should an administrator do to configure access for the new users?. Configure a permission set to grant account edit access to specific users and modify the standard user profile. Configure a profile to grant account edit access and permission set to restrict read access to specific users. Configure a sharing rule for account view access and another sharing rule for edit access to specific users. Configure a profile to grant account view access and permission set to grant account edit access to specific users.

Which two best practices are recommended prior to mass-deleting records?. Download a Setup Audit Trail for the last six months before deletion. Schedule a weekly data export and download the backup zip files. Run and export a report to archive data before deletion. Create a new list view for records that need to be deleted.

Ursa Major Solar (UMS) is configuring the lead conversion process. Which two factor should UMS consider before setting up the process? Choose 2 options. Roll-up summary lead fields can be mapped to custom contact fields. Custom lead fields can be mapped to account, contact, and opportunity fields. Custom lead fields can be mapped to account object fields. Standard lead fields are automatically converted to account, contact, and opportunity fields.

A System Administrator enables Case Feed Actions and Feed Items in Support Settings. With the appropriate Profile permissions enabled, what change will users see?. All Case fields will be added to the Chatter Feed Tracking. All Case buttons will be converted to Actions in the Case Feed. Cases will use Feed Layouts rather than standard Page Layouts. Case Feed will no longer be hidden on standard Page Layouts.

Which Configuration action should be performed to ensure every Case gets Assigned to a valid Owner?. Define the Default Case Owner in Support Settings. Configure a default value for the Case Owner field. Create a Workflow Rule that checks for a blank Owner field. Create a Validation Rule based on the Created By field.

Ursa Major Solar's administrator created a new account record type, but when marketing users are creating new account records, they are unable to choose the new record type. What are two potential causes of this issue? Choose 2 options. The record type is disabled on the marketing user profile. The record type is deactivated. The record type is default setting is disabled. The record type is disassociated from the page layout.

Which two lwvels of access shoul be set when shating a document folder whit users? Choose 2 options. Read / Write / Create / Delete. Read / Write. Read/Write/Create. Read-only.

Universal Containers use a hybrid sharing model where Accounts and Contacts are Read Only and Opportunities and Case Are Private. account Executives (AE) own all the Accounts. Some Contacts are owned by AEs, and other Contacts are owned by support reps. How should the System Administrator ensure the AEs can edit all the Contacts associated whit their Accounts, no matter who owns the Contact?. Select the edit all associated contacts option for the AE Role in the Hierarchy. Create a read/write Sharing Rule to share all related Contacts whit the Account owner. Account owner privileges give the EA edit access to all related records by default. Use the Mass Transfer Tool to transfer ownership of all Contacts to the AEs.

An administrator at Ursa Major Solar (UMS) needs to create a new user. When creating a username, which two considerations need to be taken in to account? Choose 2 options. Username matches to the User's Email address. Username is added to the Active User Log. Username must be unique across all Salesforce orgs. Username needs to be in the format of an Email address.

Universal Containers has a sales team focused on renewals. They will use many of the same Opportunity fields as other teams, bus need different Stage values. What should the System Administrator update to support this requirement?. Stage Selected Values in the Sales Processes. Stage Field Piclist options in Record Types. Page Layout to include the correct field. Field-Level Security in the User Profile.

Ursa Major Solar has an opportunity record with a close date of, November 15, which fulfills the criteria of a time-dependent workflow rule. The time-deendent actio is scheduled for November 8. The oppotunity is edited before November 8, however, and no longer meets the criteria. What happens to the time-dependent action?. It is automatically removed from the queue. It will execute on November 15. It will execute on November 8. It is put on hold.

Universal Containers has a complex sales process with multiple record type, each shared with all Profiles. Some users complain about the Record Type selection screen when creating new Opportunities Which two actios should the System Administrator take to allow these users to bypass choosing a Record Type? Choose 2 options. Remove Record Type from the users Profiles. Remove the Record Type field from the Page Layout. Remove Record Type from the users Sales Process. Instruct users to update the Default Record Type in My Settings.

What ate two Initial Submission Actions in an Approval Process? Choose 2 Options. An outbound message can be sent to another application. A task can be assigned to user in a specific Profile. The value of a field on the record can be updated. The Record is locked for everyone except the Owner.

Which two actions allow the System Administrator to limit Chatter access during roll-out to a subset of Salesforce users Choose 2 options. Add the subset of users to the company-wibe Chatter group. Create Permission Set with the "Enable Chatter" permission for the subset of users. Create an email invitation for the subset of user. Edit a Profile to "Enable Chatter" fot the subset of user.

An administrator for Ursa Major Solar wants to allow internal users to view a dashboard as a Sales Manager within a give sales regions How can this be configured?. Create a dashboard to run as the logger-in user. Create a dashboard for all opportunities in the regions. Create a dashboard with multiple components. Create a dashboard to run as specified user.

Ursa Major Solar uses data from the grand total of a custom report to create their dashboard. Which two components will populate the grand total properly? Choose 2 options. Gauge. Table. Metric. Chart.

Ursa Major Solar is importing data and has many records that do NOT meet the data validations criteria. What will occur?. The import process will require user authorization in order to import invalid records. The import process will ignore the data validation criteria. The import process will abort when it encounters the first invalid record. The import process will fail, but only for the records with invalid data.

The marketing team is asked to provide branding and messaging for email templates to be used throughout the customer support Process. In which two locations can the System Administrator implement customer-facing email templates with respect to Cases? Choose 2 options. Case Escalation Notifications. Owner Assignment Notifications. Case auto-response Rules. Support Rep's Send Email options.

An administrator at Ursa Major Solar wants to allow a sales user to relate an opportunity to a campaign. What are two ways to accomplish this goal? Choose 2 options. Use the campaign hierarchy related list on the opportunity. Utilize the campaign influence related list on the opportunity. Select the campaign record type when creating the opportunity. Choose the primary campaign source for the opportunity.

How should a Chatter user send a message to another Chatter user that cannot be viewed by anyone else?. Use #secret to send the message to the recipient. Use @mention to include the recipient within the message. Post Private Message to the recipient. Post a Message to Record owner.