ServiceNow Administration Fundamentals 3

Which option allows you to update existing Target Table records when importing data from an import set?. Mandatory. Coalesce. Unique. Transform.

What operations can you do on the homepages with the Homepage deprecation help tool? Select 3 Answers from the below options. Duplicate a homepage. Convert a homepage. Restore retired homepages as dashboards. Edit a homepage. Retire a homepage. Create a global homepage.

How do you group the records on a list based on the State field? Select 3 Answers from the below options. In the Search box under the State column title, type ‘group’ and press enter. On the Filter navigator, type ‘groupby.state’ and press enter. On the State column title, click Context menu > Group By State. On the Filter menu, select Group By > State. On the natural language filter, type ‘group by state’ and select the Ask button. On the list Context menu, select Group By > State.

What is Configuration Management Database (CMDB)?. Components of an infrastructure required to deliver a product or service. A database used to store configuration records throughout their lifecycle. A table that contains a specific type or group of CIs that share common attributes. A set of tools and databases that are used to manage an organizations configuration data.

Now Assist for CMDB brings generative AI capabilities to CMDB. What skills does this application provide to help users? Select 2 Answers from the below options. CSDM alignment. Retire CIs. Add relationships. Manage duplicate CIs. CI summarisation.

What changes are automatically reflected in dynamic application services?. Any unmatched CI that are not found in the CMDB. Any CI reclassification in the CMDB. Any change to CI relationships in the CMDB CI Relationship table. Any change to the operational status of a CI.

What type of relationship is recommended between Incident and SLA tables to report on incidents resolved by SLA per incident category?. One-to-Many. Database Views. Extensions. Many-to-Many.

What are the two available knowledge article types? Select 2 Answers from the below options. Plain Text. Wiki. HTML. CSS.

Why do organisations fail to complete implementation or realise business value from the CMDB? Select 3 Answers from the below options. Too many non-IT Configuration Items. Inconsistent data quality. Ill-defined relationships among Configuration Items. Unknown Configuration Items.

Which Chatbot on the Now Platform allows you to send notifications directly to Slack and Microsoft Teams users?. Sidebar. Connect Chat. Now Notifications. Virtual Agent.

What framework in Flow Designer helps you select the next component in your flow from a list of AI-generated recommendations?. Flow Diagramming. Now Assist. Generative AI Controller. AI Search. Predictive Intelligence.

Which of the following is the definition of a role in ServiceNow?. A collection of permissions. A set of access control rules. An Actor in user stories. A set of user access policies. A persona in workflows.

What are the three main tables in the CMDB? Select 3 Answers from the below options. CMDB Properties [cmdb_properties]. CMDB Baseline [cmdb_baseline]. Configuration Item [cmdb_ci]. CI Relationship [cmdb_rel_ci]. Base Configuration Item [cmdb].

Core UI Reporting functionality is deprecated for instances migrated to the Platform Analytics experience. What product is replacing the ServiceNow reporting?. Performance Analytics widgets. User Experience Analytics. Data visualizations. Process Mining.

What protects applications by identifying and restricting access to available files and data?. Delegated Development. The admin Role. Scope. Access Control.

What type of Flow Designer trigger is needed for an Inbound Email Action?. Application-based. Schedule-based. Role-based. Record-based.

Which of the following are database view limitations? Select 3 Answers from the below options. Database views cannot be created on tables that participate in table rotation. It is not possible to edit data within a database view. In a clone request, database view tables cannot be added as a data preserver. The ‘where’ clauses defined in the database view cannot be based on indexed fields.

You can leverage the generative AI capabilities of Now Assist in Knowledge Management. How can you edit a Knowledge article using the Now Assist context menu feature?. Elaborate or shorten content. Improve or extend content. Check for spelling and grammar errors. Localise and translate content.