ServiceNow Administration Fundamentals 4

What model/standard across applications helps track life cycle stages and stage statuses for CIs effectively?. CMDB Data Model. Product Catalogue Data Model. Universal Task data model. Common Service Data Model.

What are the main ways to create a Platform Analytics dashboard? Select 2 Answers from the below options. In-line editor. Report Designer. Technical editor / UI Builder. PA widget forms.

Which of the following statements are true about import sets? Select 3 Answers from the below options. Transform map is the conversion of data from an import set table to another table. Creating an extremely large import set can cause delays and system outages. The Import Set Deleter scheduled job cleans up all import set data every day at midnight. Import Sets cannot add data to encrypted fields. You can import data from several different file formats or external data sources.

What integration with Catalog Builder enables you to translate the content of the catalogue items on the Catalog Builder dashboard?. Translation Framework. Internationalisation Framework. Globalisation Framework. Localization Framework.

Which knowledge feedback option CANNOT be disabled at the knowledge base level?. Flagging. Rating. All of them can be disabled. Marking as helpful. Commenting.

What sorting options are available when searching for a knowledge article on the Knowledge portal? Select 4 Answers from the below options. Views. Category. Relevancy. Newest. Alphabetical. Rating.

What application enables you to discover Personally Identifiable Information (PII) within the ServiceNow instance and classify, report, or act on the PII?. Data Discovery. Data Privacy. Data Filtration. Data Separation. Data Classification.

What IT challenges can be solved with the CMDB? Select 3 Answers from the below options. Capture known Configuration Items (CIs). Consolidate disparate Configuration Item (CI) data into a single Configuration Management Database. Regularly maintain complex data for accuracy. Store well-defined relationships. Make sense of data to drive decisions and services.

Which of the following are ways to collaborate with team members on Tasks? Select 4 Answers from the below options. Activity streams. Additional comments. Work notes. Connect chat / Sidebar. User presence.

Which of the following roles CANNOT be delegated? Select 2 Answers from the below options. role_delegator. itil. admin. user_admin.

You can access CMDB Data Manager from CMDB Workspace, built using UI Builder components. What can you do using the CMDB Data Manager? Select 3 Answers from the below options. Create new Configuration Item (CI) classes in the CMDB. Manage retirement definitions and exclusion lists. Review and approve or reject assigned tasks. Perform regular data backups for the CMDB. Administer and manage policies and tasks. Monitor the overall health and performance of the CMDB.

What results are displayed on the menu when searching for the keyword 'service' in the Filter field? Select 2 Answers from the below options. Only applications, sections and modules with names containing 'service'. Any module with a name containing 'service'. All modules and sections within the 'Service Desk' application. Only applications with a name containing 'service.'.

What field attributes can a UI policy action change on a form? Select 3 Answers from the below options. Mandatory. Visible/hidden. Change colour. Read-only. Prevent cell editing.

What is granted to non-administrators for them to develop applications?. Delegated Development. The itil Role. The developer Role. Access Control.

What plugin must be activated to onboard a large volume of external users to a custom application in your instance?. User Registration Request (com.snc.user_registration). External User Self-Registration (com.snc.external_user_self_registration). External User Registration (sn_ext_usr_reg). Integrations - External Authentication Framework (com.glide.external.app).

What types of permissions can be configured in an access control rule? Select 3 Answers from the below options. Conditions. A script that sets the 'answer' variable to true or false. Roles. Users. Groups.