ServiceNow Administration Fundamentals 5

What are the three sections of an Access Control record that must evaluate to true to grant access to a resource? Select 3 Answers from the below options. Requires Role. Condition. Script. Advanced. Condition Script.

How can you access the Form Builder in ServiceNow? Select 4 Answers from the below options. From UI Builder. From Related Links. From Table Builder. From the forms on the Now Platform. From Catalog Builder. From Form Designer.

Which of the following is a key difference between Reporting and Performance Analytics?. Performance Analytics is a replacement for the legacy ServiceNow Reporting functionality. Performance Analytics can show trends; Reports cannot. Performance Analytics data can be published to dashboards; Reports cannot. Reports can generate accurate historical trends; Performance Analytics is limited in time. Reports can be run on a scheduled basis; Performance Analytics cannot. Performance Analytics can show snapshots of data taken over time; Reports can only show the current snapshot of data. Performance Analytics answers the question of 'Where are we today?'; Reports answer 'Where do we want to be?'.

At what levels can User Criteria be used in Knowledge Management to control who can read and contribute? Select 3 Answers from the below options. Knowledge Base. Knowledge Article. Knowledge Category. Knowledge Block.

Enhanced notification preferences enable you to easily change your preferences and choose which notifications you prefer, where and when you want to be notified. What options are available for users when setting their notification preferences in Next Experience? Select 3 Answers from the below options. Create, edit, or delete notification channels for instant messages, email, SMS, and voice. Enable or disable a particular channel for receiving notifications. Create, edit, or delete system notifications for a particular channel. Create custom notifications by subscribing to system notifications and applying desired conditions. Set global notification preferences for all active users in the system.

Which field data type adds a report to a form?. Pivot. PDF. Chart. Link. Percent Complete.

What ServiceNow product allows you to create request-fulfilment applications without writing code?. ServiceNow Studio. Creator Studio. Guided Application Creator. App Engine Studio.

What minimum role is required to subscribe to or unsubscribe from a Configuration Item?. cmdb_read. ecmdb_admin. itil. itil_admin.

You can submit a catalogue item request using the Virtual Agent powered by Natural Language Understanding (NLU). What are the different ways to render a catalogue item in Virtual Agent? Select 4 Answers from the below options. Using an inline. Using a card. Using a pop-up. Using a conversation. Using a window. Using an iframe.

Which of the following is true about the CMDB Data Manager? Select 3 Answers from the below options. It is a framework that supports multiple configuration strategies. It is a wizard-like tool that provides a comprehensive solution for managing CIs. It can create policies that govern CI life cycle stages such as retirement and deletion. It is a policy-driven framework for managing CI life cycle operations.

What application enables you to understand user web and mobile experiences by visualising your metrics and interactions through an interactive dashboard?. Predictive Intelligence. User Experience Analytics. Self-Service Analytics. Performance Analytics.

Where can fulfillers navigate to find catalogue tasks assigned to them and their groups to fulfil requests? Select 2 Answers from the below options. All > Service Catalog > My Groups Work. All > Service Desk > My Groups Work. All > Service Desk > My Work. All > Service Catalog > My Work.

Which portal allows you to discover catalogue items and record producers based on their topics and taxonomy?. Employee Center. Knowledge Portal. Self-Service Portal. Service Portal.

When do "onSubmit" Client Scripts execute their script logic? Select 3 Answers from the below options. When a user clicks the Lookup button on a reference field. When a user clicks the Save menu item in the Additional Actions menu. When a user clicks the Update button. When a user clicks the Submit button. When a user clicks the Delete button.

Which of the following are the data visualisation formats in ServiceNow? Select 3 Answers from the below options. Reports. Dashboards. Databases. Tables. Form Charts.

Which of the following describes creating a field on a table with Form Designer?. Click the New Field button in the form section and configure the field. From the Fields tab, drag the Fields type onto the form and configure the field. From the Fields tab, drag the field onto the form and configure the field. From the Field Types tab, drag the field type onto the form and configure the field. Double-click Insert a new row... in the form to enter details for the new field.

Which of the following operations is a record-type access control list that restricts report access based on a role?. report_access. report_on. report_admin. report_view.

What are the possible data source file formats for an import set? Select 4 Answers from the below options. XML. XLSX. TXT. CSV. JSON.

What application/functionality allows you to generate a report by entering a query instead of going through the full Report Designer menu?. Analytics Q&A. Virtual Agent. Performance Analytics. Process Automation Designer.

What are the three key attributes of every field? Select 3 Answers from the below options. Field Name. ID. Field Label. Location. Value.

What are the advantages of a ticketing integration between a ServiceNow instance and a third-party system? Select 3 Answers from the below options. Transforming data for more uniform processing. Synchronising the systems so that notifications can be triggered. Tracking ticket activity for accurate reporting. No requirement for a unique key between systems.