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Sof_Main_Evol_3_p1
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Sof_Main_Evol_3_p1 Description: Sof_Main_Evol_3_p1 Author: Sof_Main_Evol_3_p1 Other tests from this author Creation Date: 15/01/2024 Category: Others Number of questions: 13 |
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Decision Tree Based Criteria
Activities are classified into different types by applying a two-step decision process:
First, apply criteria based decisions to make the clusters of types.
Next, apply the type decisions to identify one type within the cluster.
عارف مش عارف . Maintained Product تحته ايه عارف مش عارف. Maintenance Types تحته ايه عارف مش عارف. Maintenance Organization Processes تحته ايه عارف مش عارف . Peopleware تحته ايه عارف مش عارف. Maintained Product ________ is a coherent collection of several different artifacts. _______ is the key component of a software product. • ______________: Any change or upgrade made to a software product relates to a specific baseline. An upgrade can create a new version of the system being maintained, a patch code for an object, or even a notice explaining a_________________. • _______: One can find the following types of artifacts: textual and graphical documents , component off-the-shelf products, and ______ components. عارف مش عارف . Maintenance Types • ________ activity: This kind of activities evaluate the impact of making a certain change to the system. • ________ activity: This kind of activities change the system’s implementation. • ________ activity: This kind of activities relate to the configuration control of the maintained system or the management of the maintenance process. • ________ activity: This kind of activities ensure that modifications performed on a system do not damage the integrity of the system.. +++++++++ __________: An activity accepts some artifacts as inputs and produces new or changed artifacts. _______ include plans, documents, system representations, and source and object code items. Artifacts are created during the software development process and changed during maintenance. عارف مش عارف . Maintenance Organization Processes Two different levels of maintenance processes are followed within a maintenance organization: • ______ level maintenance processes followed by maintenance personnel to implement a specific change request, and • ______ level process followed to manage the change requests from maintenance personnel, users, and customers/clients. عارف مش عارف . Maintenance Organization Processes • _____________: The stream of events, namely, all the change requests from various sources, received by the maintenance organization is handled in an event management process. • Configuration management: A system’s ____ is maintained by means of a configuration management process. Integrity of a product is maintained in terms of its modification ___ and ________. • ________________: Evaluation of results of investigations of maintenance events is performed in a process called change control. Based on the evaluation, the organization approves a system change. عارف مش عارف . • A maintenance organization handles maintenance change requests from: 1. Users, 2. __________, and 3. ________. عارف مش عارف . Maintenance Organization Processes Cont. • After an initial investigation of a change request, a management process is put in place for _______. • Approval of a change request is normally the responsibility of __________. • A proposed modification activity is scheduled only after the________ by the board and an Service Level Agreement (SLA) is signed with the client. • Service level agreement (SLA) is a contract between the customers and the __________. ________ targets for the maintenance services are specified in the SLA. عارف مش عارف . Maintenance Organization Processes Cont. In general, maintenance organizations use three different support levels to organize the staff: • Level 1: This group files __________ and identifies the _______________ who can best assist the person reporting a problem. • Level 2: This level includes ___________________________ and analyze their problems. These people recommend quick fixes and temporary workarounds. • Level 3: This level includes programmers who can perform actual changes to the product software. عارف مش عارف . Peopleware • Maintenance activities cannot ignore the human element, because software production and maintenance are human intensive activities. • The three people-centric concepts related to maintenance are as follows: 1. ________ organization: This is the organization that maintains the product(s). 2. ________ organization uses the maintained system. 3. ________ includes personnel from the maintenance and client organizations. عارف مش عارف . |
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