What is the recommended team size for a Design Thinking workshop?
Please choose the correct answer. 11-15 team members 1-3 team members 8-10 team members 4-7 team members.
What are the expected outcomes of the Journey Map technique?
Note: There are 2 correct answers to this question. A map of swim lanes describing cross functional business processes from a company perspective. The human meaning of solutions based on uncovered pain points and needs. Responsibilities for business process steps based on RACI (Responsible, Accountable, Consulted and Informed). An understanding of the journey an end user goes through in the context of a particular business scenario.
What do you need to prepare before you conduct interviews during the 360° research phase?
Note: There are 2 correct answers to this question. A list of user types that you might encounter A list of key guiding questions A list of challenging questions to bring the interviewee to make creative suggestions A short presentation of prototypes that you already have designed.
What interview formats are used for field user research?
Note: There are 2 correct answers to this question. Multiple choice based interviews Phone interviews Onsite interviews Panel interviews.
How can you increase the maturity of your initial low-fidelity prototype?
Note: There are 2 correct answers to this question. Iterate ideation phase Funky prototyping Lego-based prototyping Functional prototyping.
Which conditions foster creativity according to John Cleese?
Note: There are 3 correct answers to this question. Dedication Humor Space Expertise Confidence.
Use your_____________________________data as a basis for coming up with ideas.
Note: There are 1 correct answers to this question. Observation Latent Needs creation Exportation.
What is the Stanford Design School five phases of design thinking? (another variation of the design thinking process)
Choose 5 answers Ideate Test Patterns Define Prototype Empathy.
Recognizing__________________generates insights that enable us to see everyday things in a new light.
Answer 1 Remember the Future Persona Multiplication Patterns.
What is the essence of design thinking?
Note: There are 1 correct answers to this question. What do you hope to test with the user? What sorts of behavior do you expect? Identify what's being tested with each prototype. A prototype should answer a particular question when tested In the early stages of a project that question may be broad How one identifies new solutions that meet the needs of a market; TO CREATE SOMETHING NEW.
Taking a design-thinking approach forces you to answer an entirely different question in the beginning. The first question is what?
Note: There are 1 correct answers to this question. How do people begin thinking?. What do people need? How do people execute design? .
Observe, listen, and ask why? Find the "human problems" and fall in love with them. Understanding users is how we make solutions they want and will use.
Note: There are 1 correct answers to this question. Collaboration Optimism Empathy Potential.
When customer development and product development happen simultaneously?
Note: There are 1 correct answers to this question. new methodology Confidence Expertise Space.
By truly understanding the emotional and cultural realities of the people for whom you are designing, you will be more able to design a better solution with real value. This is why _________________is so important to the design process.
Note: There are 1 correct answers to this question. Cultural Desirability Being human Empathy.
What is inspiration (Emphasize), Ideation (Create), Implementation (test)?
Note: There are 1 correct answers to this question. Lego-based prototyping 3 design thinking processes ideas Funky prototyping Iterate ideation phase.
__________________________is an important part of the ideation process.
Note: There are 1 correct answers to this question. Multiplication Blue Ocean REICC Persona Brainstorming.
What is one of the biggest obstacles in trying new things or generating new ideas?
Note: There are 1 correct answers to this question. Fail early to succeed sooner Funky prototyping Fear of Failure Iterate ideation phase.
What are the brainstorming rules created by IDEO?
Note: There are 3 correct answers to this question. Be open to developing the ideas of others and stay on topic It involves getting out of the building and taking action Avoid judging others and let the creativity flow Follow the "one at a time" rule and use visuals and Generate as many new ideas as possible.
What is experiment - learn - repeat?
Note: There are 1 correct answers to this question. Implementation Phone interviews Onsite interviews Panel interviews.
Which of the following techniques are structured ideation techniques?
Note: There are 2 correct answers to this question. Multiplication Blue Ocean REICC Persona Remember the Future.
Design thinking does not see failure as a threat as long as it happens early and is used as a springboard for further learning - in other words "_________________".
Note: There are 1 correct answers to this question. Fear of Failure Iterate ideation phase Fail early to succeed sooner Funky prototyping.
IDEO looks on the design-thinking process as a system of____________________, rather than a linear, predictive approach where organizations determine the goals they need to achieve and look for the resources to enable them to reach their goals.
Note: There are 1 correct answers to this question. Implementation (Test) Ideation (Create) Overlapping phases Inspiration (Empathize).
17. What kinds of thoughts are allowed during a brain dump exercise?
Note: There are 2 correct answers to this question. Any kind of thought Ideas and concerns Anything except questions related to the challenge Anything except concerns related to the challenge.
What are four questions that are useful to ask during the ciesignthinking process? (another variation to the design thinking process)
Note: There are 4 correct answers to this question. What if? What is? What works? What are? What wows?.
Design thinkers welcome_____________________and see them as opportunities to identify innovative solutions.
Note: There are 1 correct answers to this question. ideation Constraints Inspiration Popularized.
Bringing together diverse perspectives unlocks potential. Modern challenges are too big and complex for any one person, discipline, or even industry.
Note: There are 1 correct answers to this question. Collaboration Optimism Empathy Potential.
What are the 3 steps to interviewing?
Note: There are 3 correct answers to this question. Draft an introduction to the interview that lays out your intentions and the purpose of the interview Think about whom you want to interview challenging questions to bring the interviewee to make creative suggestions Prepare your interview questions.
What are the 3 main phases of design thinking?
Note: There are 3 correct answers to this question. Overlapping phases Implementation (Test) Ideation (Create) Inspiration (Empathize).
A software company likes to use the User Story Mapping method in conjunction with Design Thinking. For which purpose would you recommend using User Story Mapping? Please choose the correct answer.
Note: There are 1 correct answers to this question. To find data that serves to inspire the team and gain empathy To check on feasibility, viability and desirability To get a common understanding of the challenge/problem space To define the implementation backlog items.
Designers actively__________________people in their own environment to identify their real needs.
Note: There are 1 correct answers to this question. Observe Blue Ocean REICC Persona Multiplication.
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