Which of the following is always necessary for an SAP IS-U move-in document? The device The actual move-in date The move-in meter reading The premise. The potential proration of charges that are calculated during billing can be determined based on different criteria, such as a date interval or to the day.
Which of the following indicators do you use to control the way in which the billing period is utilized for charge calculation? Event Control Period Control MR Control Variant Control. While reviewing a customer's interaction history within the Interaction Center you discover that some interactions are missing from the interaction history. What may explain this? An IS-U Customer Contact failed to replicate to SAP CRM. An interaction record does not have the status "completed". A previous interaction was not saved manually prior to ending the interaction. An utility contract does not exist for the customer. Into which SAP Utilities process is the creation of service orders integrated? Periodic device replacement Business master data creation Technical installation Device creation. When reviewing the account balance display transaction (FPL9) you notice that all of the documents start with different numbers.
Based on this information, what else can you conclude to be different about the documents? The reconciliation keys The posting dates The origin keys The document types. What is the SAP recommended approach for a company to validate address data with external vendors? Activate the 'City file active' option in Customizing for Central Address Management. Implement implicit enhancements using the Enhancement Framework. Implement an interface using the Business Add-In (BAdI) ADDRESS_CHECK. Create an ALE interface based on intermediate documents (IDocs). Customer service agents use the account display transaction (FPL9) to display information.
How do you add an additional field to the display? Define a new user selection variant that includes the additional field. Define a new list type that includes the additional field. Change the list type configuration to include the additional field. Change the line layout variant to include the additional field. You discover that some work orders within a regional structure area are receiving incorrect maintenance plant assignments.
Which of the following steps may be required to resolve the inconsistency? Redefine an agent determination task responsible for creating work orders. Define a new regional structure area in Customizing. Define a new regional structure group in Customizing. Redefine a service object customizing entry. The system should propose data elements when you create technical master data.
Which standard option is available for accomplishing this? Include premise type in the political regional structure. Include premise type in the postal regional structure. Include meter reading unit in the political regional structure. Include meter reading unit in the postal regional structure. A billing document is outsorted and needs to be corrected. How do you proceed? 1. Reverse the billing document.
2. Correct the billing order.
3. Restart the billing process. 1. Correct the rate data.
2. Release the outsorted document.
3. Continue the billing process. 1. Remove the indicator for manual outsorting.
2. Release the outsorted document.
3. Continue the billing process. 1. Reverse the billing document.
2. Correct the master data.
3. Restart the billing process.